Web-Based Productivity Suite Zoho Launches Help Desk Software Zoho Support

Zoho is an impressive company all around—the startup's web-based productivity competes directly with Microsoft and Google, but has never taken any outside funding . And Zoho now has 25 different productivity apps, with 3.5 million users actively using Zoho's apps daily. Today, we can add one more to the mix with the launch of Zoho Support , a web-based help desk software. Zoho Support aims to help businesses manage and respond to customer support inquiries logged via the phone, email or through a website. Similar to Zendesk, Zoho Support allows IT staff and technicians to prioritize customer tickets, find the appropriate response and get back to the customer as soon as possible.