Leap Motion has just announced that its controller hardware ship date will be delayed, from May 13 for pre-orders and May 19 for general retail availability to July 27. The delay was caused by a need for more testing from the Leap Motion beta testing community, and an expansion of that group with additional members, according to Leap Motion CEO Michael Buckwald, who held a press conference today to discuss the missed dates.
This is not good new for a company that has spent a lot of time promoting its product and securing high-level partnerships (with Asus, HP and Best Buy) up until now. The hype that Leap Motion has been able to build only means that users will be more disappointed by any delays in its launch window, and the effect on public perception is certainly one the hardware startup would like to have avoided. Still, some 12,000 developers have received units and already used them to do impressive things, so Leap Motion is hardly in danger of being branded ‘vaporware’ as of yet.
Leap Motion says it wants to make sure that the product they deliver is the best they can offer, and says that there is “nothing catastrophically wrong” with the hardware as of yet. The company believes that it could have shipped by the original date if it had really pushed things, but wanted to make sure that things were ready for prime time. The new July 22 ship date is firmly set, according to Buckwald, and this is “the first and only delay there will be.”
When asked if there was a specific cause, Buckwald said it’s more about beta testing everything in general, but that there will definitely be a focus on getting more input on how customers interact with the product. In general, it sounds like there’s some concern about making sure that user experience is pleasant among not only Leap Motion’s more technical users, but also the general public, too. Buckwald says it has addressed most of the technical issues around gesture tracking, and now the emphasis is squarely on usability testing, and those who are already seeded with early hardware will essentially act more as consumer testers.
“If you’d asked me a year ago what was the biggest challenge, I’d have said it would be the hardware side,” Buckwald said, but went on to explain that the software aspect is now what’s holding things up, and the part that needs more refinement. 600,000 units are in inventory in warehouses ready to ship, he said, but those won’t be doing out until the software issues are ironed out. When asked about how that affects their funding situation, he explained that the $45 million it has raised so far was designed to help it field unexpected hiccups in the process, and it continues to help with that.
A small number of additional users will be invited to the beta test pool beginning in June, Buckwald explained, but Leap Motion will be reaching out to users specifically to choose those, based on their desire for a more varied beta pool. In other words, you probably can’t petition for early access.
