Following approval from the city of Santa Monica, Uber is deploying bikes and its first set of scooters via JUMP, the bikeshare startup it acquired earlier this year. Although these are Xiaomi Ninebot scooters, Uber says it’s branding them with JUMP for the sake of consistency when it comes to its personal electric vehicle services.
“JUMP is a leader in this space. People have grown to know, love and appreciate the quality of the product that JUMP offers and we’re building on that brand equity — investing further, and that was one of the major drivers,” Uber Scooter Product Manager Rhea Dookeran told TechCrunch.
As part of the pilot program, Uber can have up to 500 bikes and 250 scooters on the streets at any one time. Riders must also be sure to stay within the service area of Santa Monica, and not venture out into the broader Los Angeles area. Otherwise, they’ll be fined.
But Uber is not operating the only electric scooter service in Santa Monica. In mid September, Lyft launched electric scooters in Santa Monica just a couple of weeks after the company deployed them in Denver, Colo. In addition to Uber/JUMP and Lyft, both Bird and Lime operate electric scooters in Santa Monica.
Through October 7, Uber’s JUMP scooters will be free. After that, the scooters cost $1 to unlock and then 15 cents per minute after the first five minutes. Before your first ride, you have to upload a photo of your driver’s license. At the end of each ride, you’ll have to take a photo of where you parked the scooter. Unlike other scooter startups, Uber will rely on its own employees to collect the scooters at night, charge them overnight and then re-deploy them in the morning.
“Reliability and the quality of your service are the key to differentiation and users choosing you in this type of a market,” Dookeran said. “What that translates into is we want to touch every part of that process and make sure our standards and our service is up to par.”
Last month, Uber made it easier to switch between traditional rides, scooters and bikes — functionality that is making it possible for Uber to deploy electric scooters today. That move came after Uber in July put some money behind its ambitions to get into scooters when it participated in a $335 million funding round in Lime.
Moving forward, Uber is looking to launch electric scooters in additional U.S. cities this year. Uber also expects to fully integrate Lime’s electric scooters into its offering by the end of the year.
“We’ll of course need to display their inventory in our app once we’re ready to roll,” Dookeran said. “The full transaction will be possible through the Uber app.”
Over in San Francisco, we’re expecting to see electric scooters hit the streets again in a couple of weeks. Uber/JUMP, however, will not be one of them.
Skip and Scoot are the only companies awarded scooter permits in SF
