form10q.htm

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-Q
 (Mark One)
x
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended March 31, 2008

OR

o
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
__________________
 
Commission file number 000-23195

TIER TECHNOLOGIES, INC.
(Exact name of registrant as specified in its charter)

Delaware
94-3145844
(State or other jurisdiction
of incorporation or organization)
(I.R.S. Employer
Identification No.)

10780 Parkridge Boulevard, Suite 400
Reston, Virginia 20191
(Address of principal executive offices)

(571) 382-1000
(Registrant's telephone number, including area code)

Not applicable
(Former name, former address, and former fiscal year, if changed since last report)

 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.                                                Yes x No o
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company.  See definition of "accelerated filer," "large accelerated filer," and "smaller reporting company" in Rule 12b-2 of the Exchange Act. (Check one):
 
Large accelerated filer o                       Accelerated filer x
 
Non-accelerated filer o           Smaller reporting company o
      (Do not check if a smaller reporting company)
 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the
Exchange Act).                                           Yes o     No x
 
At April 30, 2008 there were 19,561,955 shares of the Registrant's Common Stock outstanding.

 
 

 
TIER TECHNOLOGIES, INC.
TABLE OF CONTENTS
PART I.  FINANCIAL INFORMATION 1
 
Item 1.  Consolidated Financial Statements (unaudited) 1
 
Consolidated Balance Sheets 1
Consolidated Statements of Operations 2
Consolidated Statements of Comprehensive (Loss) Income 3
Consolidated Statements of Cash Flows 4
Consolidated Supplemental Cash Flow Information 5
Notes to Consolidated Financial Statements (unaudited) 6
Note 1—Overview of Organization and Basis of Presentation 6
Note 2—Summary Of Significant Accounting Policies 7
Note 3—Investments 9
Note 4—Customer Concentration and Risk 11
Note 5—Goodwill and Other Intangible Assets 12
Note 6—Income Taxes 12
Note 7—Restructuring 13
Note 8—Contingencies and Commitments 13
Note 9—Related Party Transactions 16
Note 10—Share-based Payment 16
Note 11—Segment Information 17
Note 12—Discontinued Operations 19
Note 13—(Loss) Earnings per Share 21
Note 14—Subsequent Event 22
 
Item 2.  Management's Discussion and Analysis of Financial Condition and Results of Operations 24
 
Item 3.  Quantitative and Qualitative Disclosures about Market Risk 38
 
Item 4.  Controls and Procedures 38
 
PART II.  OTHER INFORMATION 40
 
Item 1.  Legal Proceedings 40
 
Item 1A.  Risk Factors 40
 
Item 4.  Submission of Matters to a Vote of Security Holders 45
 
Item 5.  Other Information 45
 
Item 6.  Exhibits 48
 
SIGNATURE 49

Private Securities Litigation Reform Act Safe Harbor Statement
 
Certain statements contained in this report, including statements regarding the future development of and demand for our services and our markets, anticipated trends in various expenses, expected costs of legal proceedings, expectations for the divestitures of certain assets, and other statements that are not historical facts, are forward-looking statements within the meaning of the federal securities laws.  These forward-looking statements relate to future events or our future financial and/or operating performance and generally can be identified as such because the context of the statement includes words such as "may," "will," "intends," "plans," "believes," "anticipates," "expects," "estimates," "shows," "predicts," "potential," "continue," or "opportunity," the negative of these words or words of similar import.  These forward-looking statements are subject to risks and uncertainties, including the risks and uncertainties described and referred to under Item 1A. Risk Factors beginning on page 40, which could cause actual results to differ materially from those anticipated as of the date of this report.  We undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
 

 

 
PART I.  FINANCIAL INFORMATION
 
ITEM 1.  CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
 
TIER TECHNOLOGIES, INC.
CONSOLIDATED BALANCE SHEETS
 
(in thousands)
 
March 31, 2008
   
September 30, 2007
 
   
(unaudited)
       
ASSETS:
           
Current assets:
           
Cash and cash equivalents
  $ 40,635     $ 16,516  
Investments in marketable securities
          57,815  
Accounts receivable, net
    3,881       4,909  
Unbilled receivables
    443       545  
Prepaid expenses and other current assets
    1,821       2,169  
Assets of discontinued operations
    39       672  
Current assets—held-for-sale
    35,500       36,196  
Total current assets
    82,319       118,822  
                 
Property, equipment and software, net
    4,082       3,743  
Goodwill
    14,526       14,526  
Other intangible assets, net
    15,548       17,640  
Investments in marketable securities
    31,111        
Restricted investments
    11,526       11,526  
Other assets
    362       167  
Total assets
  $ 159,474     $ 166,424  
                 
LIABILITIES AND SHAREHOLDERS’ EQUITY:
               
Current liabilities:
               
Accounts payable
  $ 850     $ 877  
Accrued compensation liabilities
    3,188       4,653  
Accrued subcontractor expenses
    339       504  
Accrued discount fees
    4,974       4,529  
Other accrued liabilities
    4,161       4,213  
Deferred income
    2,105       2,649  
Liabilities of discontinued operations
    41       421  
Current liabilities—held-for-sale
    10,993       10,864  
Total current liabilities
    26,651       28,710  
Other liabilities
    180       200  
Total liabilities
    26,831       28,910  
                 
Commitments and contingencies (Note 8)
               
                 
Shareholders’ equity:
               
Preferred stock, no par value; authorized shares:  4,579;
no shares issued and outstanding
           
Common stock and paid-in capital; shares authorized: 44,260;
shares issued: 20,439 and 20,425; shares outstanding: 19,555 and 19,541
    187,928       186,417  
Treasury stock—at cost, 884 shares
    (8,684 )     (8,684 )
Accumulated other comprehensive loss
    (1,414 )      
Accumulated deficit
    (45,187 )     (40,219 )
Total shareholders’ equity
    132,643       137,514  
Total liabilities and shareholders’ equity
  $ 159,474     $ 166,424  
 
See Notes to Consolidated Financial Statements
1

 
TIER TECHNOLOGIES, INC.
CONSOLIDATED STATEMENTS OF OPERATIONS
(unaudited)

   
Three months ended
March 31,
   
Six months ended
March 31,
 
(in thousands, except per share data)
 
2008
   
2007
   
2008
   
2007
 
Revenues
  $ 25,961     $ 22,797     $ 54,916     $ 47,598  
                                 
Costs and expenses:
                               
Direct costs
    19,518       17,147       41,752       35,291  
General and administrative
    6,873       8,528       13,982       13,910  
Selling and marketing
    2,005       1,964       4,119       3,753  
Depreciation and amortization
    1,330       1,334       2,625       2,666  
Total costs and expenses
    29,726       28,973       62,478       55,620  
Loss from continuing operations before other income and income taxes
    (3,765 )     (6,176 )     (7,562 )     (8,022 )
                                 
Other income:
                               
Equity in net income of unconsolidated affiliate
          177             986  
Interest income, net
    824       607       1,790       1,484  
Total other income
    824       784       1,790       2,470  
                                 
(Loss) from continuing operations before income taxes
    (2,941 )     (5,392 )     (5,772 )     (5,552 )
Income tax provision
    12       7       28       67  
                                 
Loss from continuing operations
    (2,953 )     (5,399 )     (5,800 )     (5,619 )
(Loss) income from discontinued operations, net
    (584 )     9,137       832       11,571  
                                 
Net (loss) income
  $ (3,537 )   $ 3,738     $ (4,968 )   $ 5,952  
                                 
(Loss) earnings per share—Basic and diluted:
                               
From continuing operations
  $ (0.15 )   $ (0.28 )   $ (0.29 )   $ (0.28 )
From discontinued operations
    (0.03 )     0.47       0.04       0.59  
(Loss) earnings per share—Basic and diluted
  $ (0.18 )   $ 0.19     $ (0.25 )   $ 0.31  
                                 
Weighted average common shares used in computing:
                               
Basic and diluted (loss) earnings per share
    19,551       19,501       19,547       19,500  

See Notes to Consolidated Financial Statements

 
2

 


TIER TECHNOLOGIES, INC.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE (LOSS) INCOME
(unaudited)
 
   
Three months ended
March 31,
   
Six months ended
March 31,
 
(in thousands)
 
2008
   
2007
   
2008
   
2007
 
Net (loss) income
  $ (3,537 )   $ 3,738     $ (4,968 )   $ 5,952  
Other comprehensive (loss) income, net of tax:
                               
Unrealized loss on investments in marketable securities
    (1,414 )           (1,414 )     (1 )
Foreign currency translation adjustment
          10             (29 )
Other comprehensive (loss) income
    (1,414 )     10       (1,414 )     (30 )
Comprehensive (loss) income
  $ (4,951 )   $ 3,748     $ (6,382 )   $ 5,922  

See Notes to Consolidated Financial Statements

 
3

 


TIER TECHNOLOGIES, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(unaudited)
   
Six months ended
March 31,
 
(in thousands)
 
2008
   
2007
 
CASH FLOWS FROM OPERATING ACTIVITIES:
           
Net (loss) income
  $ (4,968 )   $ 5,952  
Less: Income from discontinued operations, net
    832       11,571  
Loss from continuing operations, net
    (5,800 )     (5,619 )
Non-cash items included in net income (loss):
               
Depreciation and amortization
    2,697       2,745  
Provision for doubtful accounts
    31       (473 )
Equity in net income of unconsolidated affiliate
          (986 )
Accrued forward loss on contract
    107       (13 )
Pending settlement of pension contract
          1,190  
Share-based compensation
    1,415       1,180  
Other
    48       1  
Net effect of changes in assets and liabilities:
               
Accounts receivable and unbilled receivables
    1,098       (179 )
Prepaid expenses and other assets
    125       305  
Accounts payable and accrued liabilities
    (1,434 )     (281 )
Income taxes payable
    28       26  
Deferred income
    (544 )     (429 )
Cash used in operating activities from continuing operations
    (2,229 )     (2,533 )
Cash provided by operating activities from discontinued operations
    4,628       7,354  
Cash provided by operating activities
    2,399       4,821  
CASH FLOWS FROM INVESTING ACTIVITIES:
               
Purchases of marketable securities
    (7,325 )     (3,108 )
Sales and maturities of marketable securities
    32,615       1,000  
Purchase of restricted investments
          (9,260 )
Sales and maturities of restricted investments
          3,348  
Purchase of equipment and software
    (921 )     (462 )
Repayment of notes and accrued interest from related parties
          4,249  
Other investing activities
          (75 )
Cash provided by (used in) investing activities from continuing operations
    24,369       (4,308 )
Cash used in investing activities from discontinued operations
    (2,716 )     (1,593 )
Cash provided by (used in) investing activities
    21,653       (5,901 )
CASH FLOWS FROM FINANCING ACTIVITIES:
               
Net proceeds from issuance of common stock
    96       32  
Capital lease obligations and other financing arrangements
    (26 )     (12 )
Cash provided by financing activities from continuing operations
    70       20  
Cash used in financing activities from discontinued operations
    (3 )     (3 )
Cash provided by financing activities
    67       17  
Effect of exchange rate changes on cash
          (8 )
Net increase (decrease) in cash and cash equivalents
    24,119       (1,071 )
Cash and cash equivalents at beginning of period
    16,516       18,468  
Cash and cash equivalents at end of period
  $ 40,635     $ 17,397  


 
4

 

TIER TECHNOLOGIES, INC.
CONSOLIDATED SUPPLEMENTAL CASH FLOW INFORMATION
(unaudited)

   
Six months ended
 March 31,
 
(in thousands)
 
2008
   
2007
 
SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:
           
Cash paid during the period for:
           
Interest
  $ 7     $ 6  
Income taxes paid, net
  $     $ 50  
SUPPLEMENTAL SCHEDULE OF NON-CASH INVESTING AND FINANCING ACTIVITIES:
               
Interest accrued on shareholder notes
  $     $ 123  
Equipment acquired under capital lease obligations and other financing arrangements
  $ 28     $ 26  

See Notes to Consolidated Financial Statements

 
5

Tier Technologies, Inc.


NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
 
NOTE 1—OVERVIEW OF ORGANIZATION AND BASIS OF PRESENTATION
 
Tier Technologies, Inc., or Tier or the Company, provides federal, state and local government and other public and private sector clients with electronic payment and other transaction processing services, as well as software and systems integrations services.  During fiscal 2007, we undertook a strategic initiative that evaluated the risks, costs, benefits and growth potential of each of our product lines and services.  As a result of this process, we concluded that our company's focus should be on our core business—Electronic Payment Processing.  As such, we began to seek buyers for certain portions of our business in April 2007.
 
Our Senior Management team allocates resources to and assesses the performance of our operations in two major categories: Continuing Operations and Discontinued Operations.  As of March 31, 2008, our Continuing Operations were composed of:
 
·  
Electronic Payment Processing, or EPP—provides electronic payment processing options, including payment of taxes, fees and other obligations owed to government entities, educational institutions, utilities and other public sector clients.  EPP services are provided by our two wholly owned subsidiaries:  Official Payments Corporation, or OPC, and EPOS Corporation, or EPOS;
 
·  
Wind-down Operations—represent portions of our Government Business Process Outsourcing, or GBPO and Packaged Software and System Integration, or PSSI operations that we expect to wind down over a five-year period because they are neither compatible with our long-term strategic direction nor complementary with the other businesses that we are divesting.  These operations include:
 
o  
Voice and Systems Automation (formerly part of GBPO)—provides call center interactive voice response systems and support services, including customization, installation and maintenance; and
 
o  
Public Pension Administration Systems (formerly part of PSSI)—provides services to support the design, development and implementation of pension applications for state, county and city governments.
 
·  
Corporate Operations—represent those functions that support our corporate governance, as well as certain shared-services, including information technology and business development.
 
Our Discontinued Operations, or held-for sale businesses, represent those portions of GBPO and PSSI for which we are seeking buyers, including the following:
 
·  
GBPO Discontinued Operations—includes our child support payment processing, child support financial institution data match services, consulting services to state agencies, computer telephony and call centers operations; and
 
·  
PSSI Discontinued Operations—includes our financial management systems, unemployment insurance administration systems and systems integration lines of business.  In addition, the results reported for our PSSI discontinued operations include our former Independent Validation and Verification business, which was sold on December 31, 2007.
 
In June 2007, we sold our 46.96% investment in the outstanding common stock of CPAS Systems, Inc., or CPAS, a Canadian-based supplier of pension administration software systems, back to CPAS for $4.8 million (USD).  Prior to this disposition, we used the equity method of accounting to report our investment in CPAS.
 
We reclassified historical financial information presented in our Consolidated Financial Statements and our Notes to Consolidated Financial Statements to conform to the current period’s presentation.  For additional information about our continuing operations, see Note 11—Segment Information.  For
6

Tier Technologies, Inc.

additional information about the businesses that we have sold or classified as held-for-sale, see Note 12—Discontinued Operations.
 
BASIS OF PRESENTATION
 
Our Consolidated Financial Statements were prepared in accordance with accounting principles generally accepted in the United States of America for interim financial information and in accordance with Regulation S-X, Article 10, under the Securities Exchange Act of 1934, as amended.  They are unaudited and exclude some disclosures required for annual financial statements.  We believe we have made all necessary adjustments so that our Consolidated Financial Statements are presented fairly and that all such adjustments are of a normal recurring nature.
 
Preparing financial statements requires us to make estimates and assumptions that affect the amounts reported on our Consolidated Financial Statements and accompanying notes.  We believe that near-term changes could impact the following estimates: project costs and percentage of completion; effective tax rates, deferred taxes and associated valuation allowances; collectibility of receivables; share-based compensation; and valuation of goodwill, intangibles and investments.  Although we believe the estimates and assumptions used in preparing our Consolidated Financial Statements and related notes are reasonable in light of known facts and circumstances, actual results could differ materially.
 
NOTE 2—SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
 
SIGNIFICANT ACCOUNTING POLICIES
 
Revenue Recognition and Credit Risk.  We recognize revenue when persuasive evidence of an arrangement exists, delivery has occurred, the fee is fixed or determinable and collectibility is probable.  We assess collectibility based upon our clients’ financial condition and prior payment history, as well as our performance under the contract.  When we enter into certain arrangements where we are obligated to deliver multiple products and/or services, we account for each unit of the contract separately when each unit provides value to the customer on a standalone basis and there is objective evidence of the fair value of the standalone unit.
 
We have revised our disclosures about revenue recognition from our Annual Report on Form 10-K for period ended September 30, 2007 to provide more of a distinction between our Continuing Operations revenue streams and our Discontinued Operations revenue streams.
 
Continuing Operations
 
Our Electronic Payment Processing, or EPP, operations offer payment processing services to our clients, which allow them to offer their constituents (individuals or businesses) the ability to pay certain financial obligations with their credit or debit cards or with an electronic check.  Our revenue is generated in the form of the convenience fee we are permitted to charge the constituent for the electronic payment processing service provided.  Depending on the agreement with the client, the convenience fee can be a fixed fee or a percentage of the payment processed.  In more than 90% of our arrangements, this fee is charged directly to the constituent and is added to their payment obligation at the point the payment is processed.  We recognize the revenue the month in which the service is provided.
 
We use the percentage-of-completion method to recognize revenue associated with our Pension wind-down operations.  This method of revenue recognition is discussed in more detail in the following Discontinued Operations section.
 
Our remaining wind-down operations include software sales and maintenance and support, as well as non-essential training and consulting.  We recognize the revenues on training and consulting projects in the month the services are performed.  The method or revenue recognition for software sales and maintenance and support is discussed in more detail in the following Discontinued Operations section.
7

Tier Technologies, Inc.

Discontinued Operations
 
Typically, our payment processing and call center operations earn revenues based upon a specific fee per transaction or percentage of the dollar amount processed.  We recognize these revenues in the month that the service is provided.
 
We use the percentage-of-completion method to recognize revenues for software licenses and related services for projects that require significant modification or customization that is essential to the functionality of the software.  We record a provision in those instances in which we believe it is probable that a contract will generate a net loss and we can reasonably estimate this loss.  If we cannot reasonably estimate the loss, we limit the amount of revenue that we recognize to the costs we have incurred, until we can estimate the total loss.  Advance payments from clients and amounts billed to clients in excess of revenue recognized are recorded as deferred revenue.  Amounts recognized as revenue in advance of contractual billing are recorded as unbilled receivables.
 
For the sale of software that does not require significant modification, we recognize revenues from license fees when persuasive evidence of an agreement exists, delivery of the software has occurred, no significant implementation or integration obligations exist, the fee is fixed or determinable and collectibility is probable.  If we do not believe it is probable that we will collect a fee, we do not recognize the associated revenue until we collect the payment.
 
For software license arrangements with multiple obligations (for example, undelivered maintenance and support), we allocate revenues to each component of the arrangement using the residual value method of accounting based on the fair value of the undelivered elements, which is specific to our company.  Fair value for the maintenance and support obligations for software licenses is based upon the specific renewal rates.
 
Our license agreements do not offer return rights or price protection; therefore, we do not have provisions for sales returns on these types of agreements.  We do, however, offer routine, short-term warranties that our proprietary software will operate free of material defects and in conformity with written documentation.  Under these agreements, if we have an active maintenance agreement, we record a liability for our estimated future warranty claims, based on historical experience.  If there is no maintenance contract, the warranty is considered implied maintenance and we defer revenues consistent with other maintenance and support obligations.
 
When we provide ongoing maintenance and support services, the associated revenue is deferred and recognized on a straight-line basis over the life of the related contract—typically one year.  Generally, we recognize the revenues earned for non-essential training and consulting support when the services are performed.
 
Finally, under the terms of a number of our contracts, we are reimbursed for certain costs that we incur to support the project, including travel, postage, stationery and printing.  We include the amounts that we are entitled to be reimbursed and any associated mark-up on these expenses in Revenues and include the expenses as a direct cost in (Loss) income from discontinued operations, net on our Consolidated Statements of Operations.
 
RECENT ACCOUNTING PRONOUNCEMENTS
 
SFAS 157—Fair Value Measurements.  In October 2006, the Financial Accounting Standards Board, or FASB, issued Statement of Financial Accounting Standards No. 157—Fair Value Measurements, or SFAS 157.  This standard establishes a framework for measuring fair value and expands disclosures about fair value measurement of a company’s assets and liabilities.  This standard also requires that the fair value measurement should be determined based on the assumptions that market participants would use in pricing the asset or liability.  SFAS 157 is effective for financial statements issued for fiscal years beginning after November 15, 2007 and, generally, must be applied prospectively.  We expect to adopt this standard beginning October 1, 2008.  We do not expect that the adoption of SFAS 157 will have a material effect on our financial position and results of operations.
8

Tier Technologies, Inc.

In February 2008, FASB issued FASB Staff Position FAS 157-1—Application of FASB Statement No. 157 to FASB Statement No. 13 and Other Accounting Pronouncements That Address Fair Value Measurements for Purposes of Lease Classification or Measurement Under Statement 13.  This FSP removes leasing transactions accounted for under Statement of Financial Accounting Standards No. 13—Accounting for Leases and its related guidance from SFAS 157.  In February 2008, FASB also issued FASB Staff Position FAS 157-2—Effective Date of FASB Statement No. 157.  This FSP delays the effective date of Statement 157 for all nonrecurring fair value measurements of nonfinancial assets and nonfinancial liabilities until fiscal years beginning after November 15, 2008.  We do not expect that the adoption of these FSPs will have a material effect on our financial position and results of operations.
 
SFAS 159—The Fair Value Option for Financial Assets and Financial Liabilities.  In February 2007, FASB issued Statement of Financial Accounting Standard No. 159—The Fair Value Option for Financial Assets and Financial Liabilities, or SFAS 159, which allows companies to choose to measure many financial instruments and certain other items at fair value.  Entities that elect the fair value option will report unrealized gains and losses in earnings at each subsequent reporting date.  The principle can be applied on an instrument by instrument basis, is irrevocable and must be applied to the entire instrument.  SFAS 159 amends previous guidance to extend the use of the fair value option to available-for-sale and held-to-maturity securities.  SFAS 159 also establishes presentation and disclosure requirements to help financial statement users understand the effect of the election.  SFAS 159 is effective as of the beginning of each reporting fiscal year beginning after November 15, 2007.  We expect to adopt this standard beginning October 1, 2008.  We do not believe that the adoption of SFAS 159 will have a material effect on our financial position or results of operations.
 
SFAS 160—Noncontrolling Interests in Consolidated Financial Statements.  In December 2007, FASB issued Statement of Financial Accounting Standard No. 160—Noncontrolling Interests in Consolidated Financial Statements, or SFAS 160, which requires companies to measure noncontrolling interests in subsidiaries at fair value and to classify them as a separate component of equity.  SFAS 160 is effective as of each reporting fiscal year beginning after December 15, 2008, and applies only to transactions occurring after the effective date.  We will adopt SFAS 160 beginning October 1, 2009.
 
SFAS 141(R)—Business Combinations.  In December 2007, FASB issued Statement of Financial Accounting Standard No. 141(R)—Business Combinations, or SFAS 141(R), which will require companies to measure assets acquired and liabilities assumed in a business combination at fair value.  In addition, liabilities related to contingent consideration are to be re-measured at fair value in each subsequent reporting period.  SFAS 141(R) will also require the acquirer in pre-acquisition periods to expense all acquisition-related costs.  SFAS 141(R) is effective for fiscal years beginning after December 15, 2008, and is applicable only to transactions occurring after the effective date.  We will adopt SFAS 141(R) beginning October 1, 2009.
 
NOTE 3—INVESTMENTS
 
Investments are composed of available-for-sale debt securities, as defined in SFAS 115—Accounting for Certain Investments in Debt and Equity Securities, or SFAS 115. Restricted investments totaling $5.5 million at March 31, 2008 and September 30, 2007, which were pledged in connection with performance bonds and a real estate operating lease, will be restricted for the terms of the project performance and lease periods, the latest of which is estimated to end March 2010.  At March 31, 2008 and September 30, 2007, we also used a $6.0 million money market investment as a compensating balance for a bank account used for certain operations.  These investments are reported as Restricted investments on our Consolidated Balance Sheets.
 
We evaluate certain available-for-sale investments for other-than-temporary impairment when the fair value of the investment is lower than its book value.  Factors that management considers when evaluating for other-than-temporary impairment include:  the length of time and the extent to which market value has been less than cost; the financial condition and near-term prospects of the issuer; interest rates; credit risk; the value of any underlying portfolios or investments; and our intent and ability to hold the investment for a period of time sufficient to allow for any anticipated recovery in the market.  We do not adjust the recorded book value for declines in fair value that we believe are temporary, if we
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have the intent and ability to hold the associated investments for the foreseeable future and we have not made the decision to dispose of the securities as of the reported date.
 
At March 31, 2008 and September 30, 2007, our investment portfolio included $31.1 million and $54.4 million, respectively, of municipal bonds that were collateralized primarily with student loans.  These municipal bonds are bought and sold in the marketplace through a bidding process sometimes referred to as a “Dutch Auction.”  After the initial issuance of the securities, the interest rate on the securities is reset at prescribed intervals (typically every 28 days), based upon the market demand for the securities on the reset date.  Beginning in February 2008, some of the auctions for these securities were unsuccessful.  These investments rated AAA (with the exception of one pension obligation rated BBB) were current on all obligations and we continued to earn interest on our auction rate security investments at the maximum contractual rate.  However, the uncertainty of the credit markets has resulted in negative impacts to liquidity and fair value of these investments.  During the three months ended March 31, 2008, we liquidated as many of these securities as possible and invested the funds in money market accounts.  As a result of the unsuccessful auctions and the uncertainty in the credit market, the estimated fair value, as estimated by our investment banker, of the remaining investments no longer approximated par value.  During the three months ended March 31, 2008, we recorded a temporary impairment charge of $1.4 million, which is included in Accumulated other comprehensive loss on our Consolidated Balance Sheets, to write down the book value of the investments to fair market value.
 
The funds associated with failed auctions will not be accessible until a successful auction occurs, the issuer calls or restructures the underlying security, the underlying security matures and is paid (all of our securities have maturities in excess of ten years) or a buyer outside the auction process emerges.  We do not believe the unsuccessful auctions experienced to date are the result of the deterioration of the underlying credit quality of these securities.  We have recorded the impairment as temporary as we have the intent and ability to hold these investments until one of the previously mentioned scenarios occurs.  We believe that our cash and cash equivalents balances of $40.6 million at March 31, 2008 are sufficient and we do not anticipate the lack of liquidity in the credit and capital markets will have a material impact on our cash flows or the ability to conduct our business.  Due to lack of liquidity in March 2008, we reclassified our entire auction rate security portfolio from current to long term Investments in marketable securities on our Consolidated Balance Sheets.
 
If the current market conditions continue or the anticipated recovery in market values does not occur, we may be required to record other-than-temporary impairment charges in the future.  We intend to convert our investments in auction rate securities to money market funds as liquidity returns and conditions permit.
 
In accordance with SFAS No. 95—Statement of Cash Flows, unrestricted investments with remaining maturities of 90 days or less (as of the date that we purchased the securities) are classified as cash equivalents.  Except for our restricted investments, all other investments are categorized as available-for-sale under SFAS 115.  As such, our securities are recorded at estimated fair value, based on quoted market prices or pricing methodologies provided by our investment banker.  Increases and decreases in fair value are recorded as unrealized gains and losses in other comprehensive income.
 
If we determine that impairment is other-than-temporary, we reduce the recorded book value of the investment by the amount of the impairment and recognize a realized loss on the investment.  At March 31, 2008 and September 30, 2007, we did not believe any of our investments were other-than-temporarily impaired.
 
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The following table shows the balance sheet classification, amortized cost and estimated fair values of investments included in cash equivalents, investments in marketable securities and restricted investments:
 
   
March 31, 2008
   
September 30, 2007
 
(in thousands)
 
Amortized cost
   
Unrealized gain/(loss)
   
Estimated
 fair value
   
Amortized cost
   
Unrealized gain/(loss)
   
Estimated fair value
 
Cash equivalents:
                                   
Money market
  $ 25,652     $     $ 25,652     $ 7,798     $     $ 7,798  
Total investments included
in cash and cash
equivalents
    25,652             25,652       7,798             7,798  
Investments in marketable securities:
                                               
Debt securities (State and local bonds)
                      54,400             54,400  
Certificates of deposit
                      3,415             3,415  
Total marketable securities
                      57,815             57,815  
Long-term investments:
                                               
Debt securities (State and local bonds)
    32,525       (1,414 )     31,111                    
Total long-term investments
    32,525       (1,414 )     31,111                    
Restricted investments:
                                               
Money market
    6,000             6,000       6,000             6,000  
Certificates of deposit
    5,526             5,526       5,526             5,526  
Total restricted investments
    11,526             11,526       11,526             11,526  
Total investments
  $ 69,703     $ (1,414 )   $ 68,289     $ 77,139     $     $ 77,139  
 
NOTE 4—CUSTOMER CONCENTRATION AND RISK
 
We derive a significant portion of our revenue from a limited number of governmental customers.  Typically, the contracts allow these customers to terminate all or part of the contract for convenience or cause.  During the six months ended March 31, 2008, our contract with the Internal Revenue Service contributed revenues of $10.5 million, or 19.0% of our revenues from continuing operations.  During the six months ended March 31, 2007, this same contract contributed revenues of $8.8 million, or 18.7% of our revenues from continuing operations.
 
Accounts receivable, net.  As of March 31, 2008 and September 30, 2007, we reported $3.9 million and $4.9 million, respectively, in Accounts receivable, net on our Consolidated Balance Sheets.  This item represents the short-term portion of receivables from our customers and other parties and retainers that we expect to receive.  Approximately 54.3% and 63.2% of the balances reported at March 31, 2008 and September 30, 2007, respectively, represent accounts receivable, net that are attributable to operations that we intend to wind down during the course of the next five years (See Note 11—Segment Information, for additional information about our wind-down operations).  The remainder of the Accounts receivable, net balance is composed of receivables from certain of our EPP customers.  None of our customers have receivables that exceed 10% of our total receivable balance.  As of March 31, 2008 and September 30, 2007, Accounts receivable, net, included an allowance for uncollectible accounts of $1.0 million and $1.2 million, respectively, which represents the balance of receivables that we believe are likely to become uncollectible.
 
Certain of our contracts allow customers to retain a portion of the amounts owed to us until predetermined milestones are achieved or until the project is completed.  As of March 31, 2008, Accounts receivable, net included $0.9 million of retainers that we expected to receive in one year.  As of September 30, 2007, Accounts receivable, net included $0.8 million of retainers that we expected to receive in one year.
 
Unbilled receivables represent revenues that we have earned for the work that has been performed to date that cannot be billed under the terms of the applicable contract until we have completed specific project milestones or the customer has accepted our work.  As of March 31, 2008 and September 30,
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2007, total unbilled receivables, all of which are expected to become billable in one year, were $0.4 million and $0.5 million, respectively.
 
All of the retainers and unbilled receivable balances discussed above are associated with businesses that we intend to wind down over the next five years (See Note 11—Segment Information).
 
NOTE 5—GOODWILL AND OTHER INTANGIBLE ASSETS
 
GOODWILL
 
The following table summarizes changes in the carrying amount of goodwill during the six months ended March 31, 2008.  The goodwill for our continuing operations is reported on the line titled Goodwill on our Consolidated Balance Sheets, while the goodwill for our discontinued operations is included in the line titled Current assets—held-for-sale.
 
   
Continuing Operations
   
Discontinued Operations
       
(in thousands)
 
EPP
   
Wind-down
   
Total
   
GBPO
   
PSSI
   
Total
   
Total
 
Balance at
September 30, 2007
  $ 14,526     $     $ 14,526     $ 3,219     $ 8,907     $ 12,126     $ 26,652  
Goodwill impairment
                      (320 )     (1,410 )     (1,730 )     (1,730 )
Balance at March 31, 2008
  $ 14,526     $     $ 14,526     $ 2,899     $ 7,497     $ 10,396     $ 24,922  
 
As a general practice, we test goodwill for impairment during the fourth quarter of each fiscal year at the reporting unit level using a fair value approach in accordance with SFAS 142—Goodwill and Other Intangible Assets.  If an event occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying value, we would evaluate goodwill for impairment between annual tests.  One such triggering event is when there is a more-likely-than-not expectation that a reporting unit or a significant portion of a reporting unit will be sold or otherwise disposed of.  Hence, our intention to divest the majority of our GBPO and PSSI assets and liabilities triggered a requirement to review the goodwill associated with these asset groups for impairment.  Because we intend to divest portions of two reporting units, each quarter we test each business within our former PSSI and GBPO segments for impairment.
 
During the six months ended March 31, 2008, we recorded a goodwill impairment loss of $1.7 million for our held-for-sale businesses. For additional information regarding these discontinued businesses, see Note 12—Discontinued Operations
 
OTHER INTANGIBLE ASSETS, NET
 
Currently, all of our other intangible assets are included in our continuing operations.  As such, we test impairment of these assets on an annual basis during the fourth quarter of our fiscal year, unless an event occurs or circumstances change that would more-likely-than-not reduce the fair value of the assets below the carrying value.  The following table summarizes Other intangible assets, net, for our continuing operations:
 
     
March 31, 2008
   
September 30, 2007
 
(in thousands)
Amortization period
 
Gross
   
Accumulated amortization
   
Net
   
Gross
   
Accumulated amortization
   
Net
 
Client relationships
7-10 years
  $ 28,408     $ (15,335 )   $ 13,073     $ 28,408     $ (13,840 )   $ 14,568  
Technology and
research and
development
5 years
    3,966       (2,880 )     1,086       3,966       (2,444 )     1,522  
Trademarks
6-10 years
    3,214       (1,825 )     1,389       3,214       (1,664 )     1,550  
Other intangible
assets, net
    $ 35,588     $ (20,040 )   $ 15,548     $ 35,588     $ (17,948 )   $ 17,640  
 
During the six months ended March 31, 2008, we recognized $2.1 million of amortization expense on our other intangible assets.
 
NOTE 6—INCOME TAXES
 
On October 1, 2007, we adopted FASB Interpretation No. 48—Accounting for Uncertainty in Income Taxes—an interpretation of FASB Statement No. 109, or FIN 48, which provides a financial statement
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recognition threshold and measurement attribute for a tax position taken or expected to be taken in a tax return.  Under FIN 48, we may recognize the tax benefit from an uncertain tax position only if it is more-likely-than-not that the tax position will be sustained on examination by the taxing authorities, based on the technical merits of the position.  The tax benefits recognized in the financial statements from such a position should be measured based on the largest benefit that has a greater than 50% likelihood of being realized upon ultimate settlement.  FIN 48 also provides guidance on derecognition of income tax assets and liabilities, classification of current and deferred income tax assets and liabilities, accounting for interest and penalties associated with tax positions, and income tax disclosures.
 
The adoption of FIN 48 had no material impact on our Consolidated Balance Sheets or our Consolidated Statements of Operations for the six months ended March 31, 2008.  After examining the current and past tax positions taken, we concluded that it is more-likely-than-not these tax positions will be sustained in the event of an examination and that there would be no material impact to our effective tax rate.  No interest or penalties have been accrued associated with any tax positions taken.  In the event interest or penalties had been accrued, our policy is to include these amounts related to unrecognized tax benefits in income tax expense.  However, as of March 31, 2008, we had no accrued interest or penalties related to uncertain tax positions.  Currently, we are under audit by the IRS for tax year ending September 30, 2005.  We expect the audit to conclude in the next 12 months.  We are unaware of any material issues relating to the audit.
 
We are subject to income tax in many state and local jurisdictions in the United States, none of which are individually material to our financial position, Consolidated Balance Sheets, Consolidated Statement of Cash Flows, or Consolidated Statement of Operations.  With few exceptions, we are no longer subject to U.S. federal, state and local income tax examinations by tax authorities for years prior to 2001.
 
NOTE 7—RESTRUCTURING
 
During the six months ended March 31, 2008, we incurred $0.3 million in restructuring liabilities for severance costs associated with the termination of several employees within our Voice and Systems Automation wind-down operations and facilities costs associated with the closure of our New Mexico shared-service facility.  During fiscal year 2004, we incurred restructuring liabilities for facilities closure costs associated with the relocation of our administrative functions from Walnut Creek, California to Reston, Virginia, the balance of which will be paid during fiscal 2008.
 
The following table summarizes the restructuring liabilities activity during the six months ended March 31, 2008:
 
(in thousands)
 
Facilities closures
   
Severance
   
Total
 
Balance at September 30, 2007
  $ 180     $     $ 180  
Additions
    6       273       279  
Cash payments
    (122 )     (153 )     (275 )
Balance at March 31, 2008
  $ 64     $ 120     $ 184  
 
As shown in the preceding table, we had $0.2 million of restructuring liabilities at March 31, 2008, which was included in Other accrued liabilities in the Consolidated Balance Sheet.  We expect to pay the remaining $0.2 million liability during fiscal year 2008.
 
NOTE 8—CONTINGENCIES AND COMMITMENTS
 
LEGAL ISSUES
 
From time to time during the normal course of business, we are a party to litigation and/or other claims.  At March 31, 2008, none of these matters were expected to have a material impact on our financial position, results of operations or cash flows.  At both March 31, 2008 and September 30, 2007, we had legal accruals of $1.1 million based upon estimates of key legal matters.
 
In November 2003, we were granted conditional amnesty in relation to a Department of Justice Antitrust Division investigation involving the child support payment processing industry.  We fully cooperated with
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the investigation.  In January 2008, we were advised by the DOJ that they will no longer pursue this investigation.
 
On May 31, 2006, we received a subpoena from the Philadelphia District Office of the Securities and Exchange Commission requesting documents relating to financial reporting and personnel issues.  We have cooperated, and will continue to cooperate fully, in this investigation.
 
On November 20, 2006, we were served with a purported class action lawsuit filed with the United States District Court for the Eastern District of Virginia on behalf of purchasers of our common stock.  The suit alleged that Tier and certain of its former officers issued false and misleading statements.  On July 24, 2007, the United States District Court for the Eastern District of Virginia entered into an order denying the plaintiff's motion for class certification for the purported class action lawsuit.  On December 3, 2007, the court granted our motion to dismiss plaintiff's complaint, but permitted plaintiff an opportunity to file an amended complaint.  On January 29, 2008, we settled the matter for a nominal sum and entered into a mutual settlement agreement and release.  On February 19, 2008, the United States District Court for the Eastern District of Virginia dismissed the case with prejudice.
 
BANK LINES OF CREDIT
 
At March 31, 2008, we had a credit facility that allowed us to obtain letters of credit up to a total of $7.5 million.  This credit facility, which is scheduled to mature on September 30, 2008, grants the lender a perfected security interest in cash collateral in an amount equal to all issued and to be issued letters of credit.  We pay 0.75% per annum for outstanding letters of credit, but are not assessed any fees for the unused portion of the line.  As of March 31, 2008, $5.5 million of letters of credit were outstanding under this credit facility.  These letters of credit were issued to secure performance bonds and a facility lease.
 
CREDIT RISK
 
We maintain our cash in bank deposit accounts, certificates of deposit and money market accounts.  Typically, the balance in a number of these accounts significantly exceeds federally insured limits.  We have not experienced any losses in such accounts and believe that any associated credit risk is de minimis.
 
Note 3—Investments discloses that at March 31, 2008, our investment portfolio included $31.1 million of primarily AAA-rated auction rate municipal bonds that were collateralized with student loans.  These municipal bonds are bought and sold in the marketplace through a bidding process sometimes referred to as a “Dutch Auction.”  After the initial issuance of the securities, the interest rate on the securities is reset at a prescribed interval (typically every 28 days), based upon the demand for these securities.  In mid-February 2008, we began to experience unsuccessful auctions.  An unsuccessful auction happens when there are insufficient buyers for the securities at the reset date.  If there are no buyers in the market for a particular auction rate security, the security holder is unable to sell the security.  Therefore, the security becomes illiquid until such time that the market provides sufficient buyers for the security, the issuer refinances the obligation, or the obligation reaches final maturity.  This was caused by concerns in the sub-prime mortgage market and overall credit market issues.  Because of the unsuccessful auctions and lack of liquidity, the fair value of our auction rate securities declined.  All but one of our securities are collateralized with student loans, the other security is a pension obligation.  Securities collateralized with student loans are guaranteed by the issuing state and the Federal Family Education Loan Program.  Under the Higher Education Act, student loans cannot be cancelled (discharged) due to bankruptcy.  Because of this, we continue to believe the credit quality of these securities is high and the principal collectible.  Until liquidity is restored, we may not be able to liquidate these investments in a timely manner or at par value.
 
GUARANTEES
 
In conjunction with our participation as a subcontractor in a three-year contract for unemployment insurance-related services, we guaranteed the performance of the prime contractor on the project.  The contract does not establish a limitation to the maximum potential future payments under the guarantee; however, we estimate that the maximum potential undiscounted cost of the guarantee is $4.5 million.  In
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accordance with FASB Interpretation No. 45—Guarantor’s Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees of Indebtedness of Others, we valued this guarantee based upon the sum of probability-weighted present values of possible future cash flows.  As of March 31, 2008, the remaining liability was $70,000, which is being amortized over the term of the contract.  We believe the probability is remote that the guarantee provision of this contract will be invoked.
 
PERFORMANCE BONDS
 
Under certain contracts, we are required to obtain performance bonds from a licensed surety and to post the performance bond with our customer.  Fees for obtaining the bonds are expensed over the life of each bond and are included as a direct cost in (Loss) income from discontinued operations, net on our Consolidated Statements of Operations.  At March 31, 2008, we had $16.9 million of bonds posted with our customers.  There were no claims pending against any of these bonds as of March 31, 2008.
 
EMPLOYMENT AGREEMENTS
 
As of March 31, 2008, we had employment and change of control agreements with six executives, a former executive and 21 other key managers.  If certain termination or change of control events were to occur under the 28 remaining contracts as of March 31, 2008, we could be required to pay up to $8.5 million.  On March 26, 2008, we announced the resignation of our Chief Financial Officer effective April 4, 2008, at which time his employment agreement was terminated.  Of the above referenced amount, $3.4 million related to this employment agreement, and effective April 4, 2008 was no longer a possible contingent payment.  See Note 14—Subsequent Event for additional information regarding an employment agreement with our CEO that was executed in April 2008.
 
As of March 31, 2008, we had a separation agreement in place with one of our executives, whose employment terminated March 31, 2008.  Under the terms of the agreement we are obligated to pay the executive $0.3 million over the next six months, which consists of 12 months' base salary, COBRA premiums for the shorter of 12 months or the period during which she is eligible for COBRA, up to $7,500 for outplacement services and $18,333 per month for consulting services.
 
As of March 31, 2008, we also had agreements with 14 key employees under which these individuals would be entitled to receive three to twelve months of their base salaries over a one- to three-year period, after completing defined employment service periods.  During the remainder of fiscal 2008, we expect to recognize a maximum expense of $0.3 million for these agreements.  We expect to recognize a maximum expense of $0.3 million during fiscal year 2009 and $39,250 during fiscal year 2010 for these agreements.
 
As of March 31, 2008, we had change of control agreements with 29 key employees, 21 within our held-for-sale operations and 5 within our wind-down operations, which we entered into beginning in February 2007.  Under these agreements, individuals are entitled to receive three to twelve months of their base salaries plus three to twelve months of COBRA benefits should certain change of control events occur.  Under these agreements, we would be required to pay up to $2.1 million if a defined change of control were to occur as of March 31, 2008.
 
INDEMNIFICATION AGREEMENTS
 
We have indemnification agreements with each of our directors and a number of key executives. These agreements provide such persons with indemnification to the maximum extent permitted by our Articles of Incorporation, our Bylaws and the General Corporation Law of the State of Delaware against all expenses, claims, damages, judgments and other amounts (including amounts paid in settlement) for which such persons become liable as a result of acting in any capacity on our behalf, subject to certain limitations.  We are not able to estimate our maximum exposure under these agreements.
 
FORWARD LOSSES
 
Throughout the term of our customer contracts, we forecast revenues and expenses over the total life of the contract.  In accordance with generally accepted accounting principles, if we determine that
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forecasted total expenses will probably exceed the total forecasted revenues over the term of the contract, we record an accrual in the current period equal to the total forecasted losses over the term of the contract, less losses recognized to date, if any.  As of both March 31, 2008 and September 30, 2007, accruals totaling $0.9 million were included in Current liabilities—held-for-sale on our Consolidated Balance Sheets.  As of March 31, 2008 and September 30, 2007, accruals totaling $148,000 and $41,000, respectively, were included in Other liabilities on our Consolidated Balance Sheets.  Changes in the accrued forward loss for Continuing Operations are reflected in Direct costs, and changes in the accrued forward loss for Discontinued Operations are reflected as a direct cost in (Loss) income from discontinued operations, net, on our Consolidated Statements of Operations.  See Note 14—Subsequent Event for additional information regarding the forward loss liability included in Current liabilities—held-for-sale.
 
NOTE 9—RELATED PARTY TRANSACTIONS
 
During the six months ended March 31, 2008, we purchased $321,000 of telecom services from ITC Deltacom, Inc., a company affiliated with a member of our Board of Directors.
 
NOTE 10—SHARE-BASED PAYMENT
 
Stock options are issued under the Amended and Restated 2004 Stock Incentive Plan, or the Plan.  The Plan provides our Board of Directors discretion in creating employee equity incentives, including incentive and non-statutory stock options.  Generally, these options vest as to 20% of the underlying shares each year on the anniversary of the date granted and expire in ten years.  At March 31, 2008, there were 1,578,168 shares of common stock reserved for future grants under the Plan.
 
Stock-based compensation expense for all stock-based compensation awards granted was based on the grant-date fair value using the Black-Scholes model.  We recognize compensation expense for stock option awards on a ratable basis over the requisite service period of the award.  Stock-based compensation expense was $0.6 million and $1.4 million, respectively, for the three and six months ended March 31, 2008, of which $0.5 million was attributable to the December 10, 2007 acceleration of vesting in full of options issued to our independent Board of Director members on August 24, 2006.  During the three and six months ended March 31, 2007, we recognized $0.8 million and $1.2 million, respectively, in stock based compensation expense.
 
The following table shows the weighted-average assumptions we used to calculate fair value of share-based options using the Black-Scholes model, as well as the weighted-average fair value of options granted and the weighted-average intrinsic value of options exercised.
 
   
Three months ended
March 31,
   
Six months ended
March 31,
 
   
2008
   
2007
   
2008
   
2007
 
Weighted-average assumptions used in Black-Scholes model:
                       
Expected period that options will be outstanding (in years)
    5.00       5.00       5.00       5.00  
Interest rate (based on U.S. Treasury yields at time of grant)
    2.76 %     4.72 %     3.56 %     4.66 %
Volatility
    42.03 %     46.67 %     41.72 %     47.54 %
Dividend yield
                       
Weighted-average fair value of options granted
  $ 3.17     $ 3.60     $ 4.14     $ 3.53  
Weighted-average intrinsic value of options exercised (in thousands)
  $ 7     $ 52     $ 19     $ 52  
 
Expected volatilities are based on both the implied and historical volatility of our stock.  In addition, we used historical data to estimate option exercise and employee termination within the valuation model.
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Stock option activity for the six months ended March 31, 2008 is as follows:
 
         
Weighted-average
     
(in thousands, except per share data)
 
Shares under option
   
Exercise price
 
Remaining
contractual term
 
Aggregate intrinsic value
 
Options outstanding at October 1, 2007
    2,113     $ 8.54          
Granted
    955       9.95          
Exercised
    (14 )     6.87          
Forfeitures or expirations
    (211 )     8.56          
Options outstanding at March 31, 2008
    2,843     $ 9.02  
6.91 years
  $ 1,945  
Options exercisable at March 31, 2008
    1,621     $ 8.91  
5.68 years
  $ 1,511  
 
As of March 31, 2008, a total of $3.0 million of unrecognized compensation cost related to stock options, net of estimated forfeitures, was expected to be recognized over a 3.96 year weighted-average period.
 
NOTE 11—SEGMENT INFORMATION
 
As described more fully in Note 12—Discontinued Operations, in April 2007, we announced our intention to seek buyers for the divestiture of the majority of our PSSI and GBPO operations.  The assets and liabilities associated with these disposal groups were classified as Current assets—held-for-sale and Current liabilities—held-for-sale on our Consolidated Balance Sheets.  The results of operations for these disposal groups were reported as (Loss) income from discontinued operations, net on our Consolidated Statements of Operations.
 
Our Senior Management team allocates resources to and assesses the performance of our operations in three major categories: Electronic Payment Processing, Wind-down Operations and Discontinued Operations.  See Note 12—Discontinued Operations for additional information regarding the discontinued operations of our PSSI and GBPO segments.  The Corporate & Eliminations column of the following table includes corporate overhead and other costs that could not be assigned directly to EPP or Discontinued Operations, as well as eliminations for transactions between our continuing and discontinued operations.  Prior period results have been reclassified to conform to the current presentation.
 
   
Continuing Operations
 
(in thousands)
 
EPP
   
Wind-
down
   
Corporate &
Eliminations
   
Total
 
Three months ended March 31, 2008:
                       
Revenues
  $ 24,575     $ 1,529     $ (143 )   $ 25,961  
Costs and expenses:
                               
Direct costs
    18,736       782             19,518  
General and administrative
    2,465       393       4,015       6,873  
Selling and marketing
    1,769       63       173       2,005  
Depreciation and amortization
    892       355       83       1,330  
Total costs and expenses
    23,862       1,593       4,271       29,726  
(Loss) income from continuing operations before other income and income taxes
    713       (64 )     (4,414 )     (3,765 )
Other income:
                               
Interest income
                824       824  
Total other income
                824       824  
(Loss) income from continuing operations before taxes
    713       (64 )     (3,590 )     (2,941 )
Income tax provision
    12                   12  
(Loss) income from continuing operations
  $ 701     $ (64 )   $ (3,590 )   $ (2,953 )
 
 
17

Tier Technologies, Inc.

 
   
Continuing Operations
 
(in thousands)    
EPP
     
Wind-
down 
     
Corporate &
Eliminations 
     
Total 
 
Three months ended March 31, 2007:
                               
Revenues
  $ 20,490     $ 2,400     $ (93 )   $ 22,797  
Costs and expenses:
                               
Direct costs
    15,343       1,804             17,147  
General and administrative
    1,624       1,761       5,143       8,528  
Selling and marketing
    1,692       279       (7 )     1,964  
Depreciation and amortization
    799       367       168       1,334  
Total costs and expenses
    19,458       4,211       5,304       28,973  
(Loss) income from continuing operations before other income and income taxes
    1,032       (1,811 )     (5,397 )     (6,176 )
Other income:
                               
Equity in net income of unconsolidated affiliate
                177       177  
Interest income
                607       607  
Total other income
                784       784  
(Loss) income from continuing operations before taxes
    1,032       (1,811 )     (4,613 )     (5,392 )
Income tax provision
    7                   7  
(Loss) income from continuing operations
  $ 1,025     $ (1,811 )   $ (4,613 )   $ (5,399 )

   
Continuing Operations
 
(in thousands)
 
EPP
   
Wind-
down
   
Corporate &
Eliminations
   
Total
 
Six months ended March 31, 2008:
                       
Revenues
  $ 52,523     $ 2,675     $ (282 )   $ 54,916  
Costs and expenses:
                               
Direct costs
    39,854       1,898             41,752  
General and administrative
    4,774       846       8,362       13,982  
Selling and marketing
    3,656       182       281       4,119  
Depreciation and amortization
    1,724       726       175       2,625  
Total costs and expenses
    50,008       3,652       8,818       62,478  
(Loss) income from continuing operations before other income and income taxes
    2,515       (977 )     (9,100 )     (7,562 )
Other income:
                               
Interest income (expense)
    (2 )           1,792       1,790  
Total other income (expense)
    (2 )           1,792       1,790  
(Loss) income from continuing operations before taxes
    2,513       (977 )     (7,308 )     (5,772 )
Income tax provision
    28                   28  
(Loss) income from continuing operations
  $ 2,485     $ (977 )   $ (7,308 )   $ (5,800 )
 
 
18

Tier Technologies, Inc.

 
   
Continuing Operations
 
 
(in thousands)
 
EPP 
   
Wind-
down
   
Corporate &
Eliminations
   
Total
 
Six months ended March 31, 2007:
                       
Revenues
  $ 42,729     $ 5,032     $ (163 )   $ 47,598  
Costs and expenses:
                               
Direct costs
    31,925       3,366             35,291  
General and administrative
    2,937       2,192       8,781       13,910  
Selling and marketing
    3,248       481       24       3,753  
Depreciation and amortization
    1,602       734       330       2,666  
Total costs and expenses
    39,712       6,773       9,135       55,620  
(Loss) income from continuing operations before other income and income taxes
    3,017       (1,741 )     (9,298 )     (8,022 )
Other income:
                               
Equity in net income of unconsolidated affiliate
                986       986  
Interest income
                1,484       1,484  
Total other income
                2,470       2,470  
(Loss) income from continuing operations before taxes
    3,017       (1,741 )     (6,828 )     (5,552 )
Income tax provision
    67                   67  
(Loss) income from continuing operations
  $ 2,950     $ (1,741 )   $ (6,828 )   $ (5,619 )
 
Our total assets for each of these businesses are shown in the following table:
 
(in thousands)
 
March 31, 2008
   
September 30, 2007
 
Continuing operations:
           
EPP
  $ 98,207     $ 96,527  
Wind-down
    6,666       8,508  
Corporate (1)
    19,062       24,521  
Assets for continuing operations
    123,935       129,556  
Assets of discontinued operations
    39       672  
Assets held-for-sale
    35,500       36,196  
Total assets
  $ 159,474     $ 166,424  
(1) Represents assets for our continuing businesses that are not assignable to a specific operation.
 
 
See Note 12—Discontinued Operations for a breakdown of assets that are classified as held-for-sale.
 
NOTE 12—DISCONTINUED OPERATIONS
 
DIVESTITURES
 
On December 31, 2007, we sold our rights to service a contract for Independent Validation and Verification, or IV&V, services to a third party for $0.2 million in cash.  Under the terms of the agreement, we assigned our future rights and obligations under the contract to the third party.  However, we retained ownership of all assets and liabilities for our IV&V business that were on our balance sheet as of December 31, 2007, including $0.1 million of deferred revenues.  The reversal of these deferred revenues, combined with the cash that the buyer paid for this business, resulted in a $0.3 million gain, which we recorded as Income from discontinued operations, net on our Consolidated Statements of Operations.  On March 1, 2008, we sold our rights to service a contract for Health and Human Services, or HHS, to a third party, which resulted in a $25,000 gain, which we recorded as Income from discontinued operations, net on our Consolidated Statements of Operations.
 
The following schedule shows the current carrying value of the assets and liabilities for the IV&V and HHS businesses included in Assets of discontinued operations and Liabilities of discontinued operations on our Consolidated Balance Sheets.
19

Tier Technologies, Inc.

 
(in thousands)
 
March 31, 2008
   
September 30, 2007
 
Assets of discontinued operations:
           
Current assets
  $ 36     $ 578  
Goodwill
          91  
Property & equipment
    3       2  
Other assets
          1  
Total assets
    39       672  
                 
Liabilities of discontinued operations:
               
Current liabilities
    41       421  
Total liabilities
    41       421  
Net assets and liabilities of disposal group
  $ (2 )   $ 251  
 
ASSET GROUPS HELD-FOR-SALE
 
Early in fiscal 2007, we undertook a strategic initiative to determine how we could best utilize our financial and management resources.  As a result of that initiative, we concluded that shareholder value could be maximized if we focused on our core business—Electronic Payment Processing.  As a result, in April 2007, we announced our intention to seek buyers for the divestiture of the majority of our PSSI and GBPO segments.  We classified the assets and liabilities associated with these divestures as Current assets—held-for-sale and Current liabilities—held-for-sale in accordance with SFAS 144—Accounting for the Impairment or Disposal of Long-Lived Assets.  Because the practice areas that comprise the GBPO and PSSI segments have widely divergent operations and customer bases, each practice area, which represents a separate business, is being marketed for divestiture separately.  In total, we expect to divest these practice areas through a series of at least six transactions to separate buyers.
 
The following schedule shows the current carrying value of the assets and liabilities in the GBPO and PSSI segments that are in the disposal group as of March 31, 2008 and September 30, 2007.
 
   
March 31, 2008
   
September 30, 2007
 
(in thousands)
 
GBPO
   
PSSI
   
Eliminations
   
Total
   
GBPO
   
PSSI
   
Eliminations
   
Total
 
Assets:
                                               
Current assets
  $ 3,519     $ 7,035     $ 51     $ 10,605     $ 4,009     $ 6,548     $ 39     $ 10,596  
Property, equipment and
software, net
    5,620       9,353       (476 )     14,497       5,606       6,657       (476 )     11,787  
Goodwill
    2,899       7,497             10,396       3,219       8,816             12,035  
Other assets
          2             2             1,778             1,778  
Total assets
    12,038       23,887       (425 )     35,500       12,834       23,799       (437 )     36,196  
                                                                 
Liabilities:
                                                               
Current liabilities
    2,037       8,776             10,813       2,944       7,619             10,563  
Other liabilities
    173       7             180       283       18             301  
Total liabilities
    2,210       8,783             10,993       3,227       7,637             10,864  
Net assets and liabilities of disposal group
  $ 9,828     $ 15,104     $ (425 )   $ 24,507     $ 9,607     $ 16,162     $ (437 )   $ 25,332  
 
We performed impairment analyses of all held-for-sale assets in accordance with SFAS 144 and SFAS 142.  As a result of this analysis, we determined that two businesses, one within the PSSI operations and one within the GBPO operations, had carrying values that exceeded fair value.  As a result, during the three and six months ended March 31, 2008, we recorded an impairment expense of $3.1 million and $3.5 million, respectively, of which $1.3 million and $1.7 million, respectively, relates to goodwill impairment under SFAS 142 and $1.7 million and $1.8 million, respectively relates to long-lived asset impairment under SFAS 144.  This impairment is included in (Loss) income from discontinued operations.
 
SUMMARY OF REVENUE AND NET (LOSS) INCOME—DISCONTINUED OPERATIONS
 
Except for minor transitional activities, we do not believe that we will have any ongoing involvement or cash flows in any businesses that we classified as held-for-sale or from our former IV&V and HHS businesses.  Thus, we classified the results of operations for these businesses as (Loss) income from discontinued operations, net on our Consolidated Statements of Operations in accordance with SFAS 144.  The following table summarizes our revenue and net (loss) income generated by these operations during the three and six months ended March 31, 2008 and 2007.
20

Tier Technologies, Inc.

 
   
Three months ended
March 31,
   
Six months ended
March 31,
 
(in thousands)
 
2008
   
2007
   
2008
   
2007
 
Revenues (Discontinued operations):
                       
GBPO
  $ 7,074     $ 10,519     $ 14,207     $ 21,074  
PSSI
    7,032       6,955       13,641       14,319  
Other/eliminations
                       
Total revenues
  $ 14,106     $ 17,474     $ 27,848     $ 35,393  
Income before gain (Discontinued operations):
                               
GBPO
  $ 3,217     $ 2,246     $ 4,946     $ 3,940  
PSSI
    (4,051 )     (561 )     (4,446 )     28  
Other/eliminations
    239       (147 )     321       4  
Income before gain on discontinued operations
    (595 )     1,538       821       3,972  
Gain on discontinued operations
    11       7,599       11       7,599  
Net (loss) income
  $ (584 )   $ 9,137     $ 832     $ 11,571  
 
AUSTRALIAN OPERATIONS
 
In fiscal 2002, we disposed of most of our Australian operations, and in fiscal 2003 we requested and received $6.5 million of federal income tax refunds associated with this disposal.  Although we received the refund in October 2003, we fully reserved the entire balance because of uncertainty about the final review and resolution of this transaction by the Internal Revenue Service.  Since October 2003, we increased our reserve by $1.1 million to recognize the potential interest and penalties we could have incurred if the Internal Revenue Service made an unfavorable decision.
 
In March 2007, we were notified by the Internal Revenue Service that its Joint Committee on Taxation had completed its review and had approved the $6.5 million of refund.  As a result, during the second quarter of fiscal 2007, we reversed the $6.5 million of reserve for the refund and the $1.1 million reserve for potential interest and penalties.  This $7.6 million reversal has been recorded on our Consolidated Statements of Operations as (Loss) income from discontinued operations in accordance with SFAS 144.
 
 
NOTE 13—(LOSS) EARNINGS PER SHARE
 
The following table presents the computation of basic and diluted (loss) earnings per share:
 
   
Three months ended
March 31,
   
Six months ended
March 31,
 
(in thousands, except per share amounts)
 
2008
   
2007
   
2008
   
2007
 
Numerator:
                       
(Loss) income from:
                       
Continuing operations, net of income taxes
  $ (2,953 )   $ (5,399 )   $ (5,800 )   $ (5,619 )
Discontinued operations, net of income taxes
    (584 )     9,137       832       11,571  
Net (loss) income
  $ (3,537 )   $ 3,738     $ (4,968 )   $ 5,952  
Denominator:
                               
Weighted-average common shares outstanding
    19,551       19,501       19,547       19,500  
Effects of dilutive common stock options
                       
Adjusted weighted-average shares
    19,551       19,501       19,547       19,500  
(Loss) earnings per basic and diluted share:
                               
From continuing operations
  $ (0.15 )   $ (0.28 )   $ (0.29 )   $ (0.28 )
From discontinued operations
    (0.03 )     0.47       0.04       0.59  
(Loss) earnings per basic and diluted share
  $ (0.18 )   $ 0.19     $ (0.25 )   $ 0.31  
 
 
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Tier Technologies, Inc.

The following options were not included in the computation of diluted (loss) earnings per share because the exercise price was greater than the average market price of our common stock for the periods stated, and, therefore, the effect would be anti-dilutive:
 
   
Three months ended
March 31,
   
Six months ended
March 31,
 
(in thousands)
 
2008
   
2007
   
2008
   
2007
 
Weighted-average options excluded from computation of diluted (loss) earnings per share
    2,005       1,677       1,550       1,703  
 
The following common stock equivalents were excluded from the calculation of diluted (loss) earnings per share, since their effect would have been anti-dilutive:
 
   
Three months ended
March 31,
   
Six months ended
March 31,
 
(in thousands)
 
2008
   
2007
   
2008
   
2007
 
Common stock equivalents excluded from computation of diluted (loss) earnings per share
    222       116       291       104  
 
NOTE 14—SUBSEQUENT EVENT
 
Discontinued Operations
 
On April 1, 2008, we sold our rights to service our Call Center project to a third party for $1.00.  Under the terms of the agreement, we assigned our future rights and obligations under the contract to the third party, including certain assets and liabilities for our call center project that were on our balance sheet as of April 1, 2008.  We have entered into an extended warranty plan to provide transition and support services until June 30, 2009.  In addition, we have reserved $0.2 million in escrow, which will be released back to us if the buyer is successful in winning the June 2009 re-bid for the contract.  As a result of this sale, we are able to eliminate our accrued forward loss liability of $0.9 million, thus resulting in a $0.1 million loss, which will be recorded as (Loss) income from discontinued operations, net on our Consolidated Statement of Operations in future reporting periods.
 
Employment Agreement
 
On April 30, 2008, Tier Technologies, Inc. entered into an employment agreement with Ronald L. Rossetti, providing for Mr. Rossetti’s employment as chief executive officer of the registrant for a period of three years from the date of the agreement.  Mr. Rossetti’s previous employment agreement expired in 2007.  Mr. Rossetti is currently the chief executive officer of the registrant and chairman of its board of directors.
 
The employment agreement provides that on or after April 30, 2010 (or prior to such time with the agreement of the compensation committee of the registrant’s board of directors), Mr. Rossetti may relinquish his role as chief executive officer and serve for the remainder of the term of the agreement as the non-executive chairman of the registrant’s board of directors and as its lead director.
 
Pursuant to the employment agreement, Mr. Rossetti will receive a base salary of $400,000 per year for the first year, such salary to be subject to increase but not decrease by the board thereafter, and, while serving as chief executive officer, will be entitled to participate in all employee benefit programs for which he is eligible.  In addition, as long as Mr. Rossetti is serving as the registrant’s chief executive officer, he will be entitled to participate in the registrant’s incentive and equity compensation programs for senior-level executives.  Mr. Rossetti’s maximum annual incentive opportunity will be at least 100% of his base salary for the applicable fiscal year.  The employment agreement also provides for Mr. Rossetti to participate in an enterprise value award plan, subject to approval by the compensation committee of the registrant’s board of directors (which has been provided), which would provide grants of up to an aggregate of 550,000 restricted stock units (to be paid in shares of the registrant’s common stock to the extent available under the registrant’s Amended and Restated 2004 Stock Incentive Plan, with any
22

Tier Technologies, Inc.

amount that cannot be paid in shares thereunder to be paid in cash) to Mr. Rossetti if the registrant’s common stock achieves the price targets set forth in the plan, which is included as an exhibit to the employment agreement.  Such restricted stock units will vest in full on the earliest of (i) the expiration of the term of the employment agreement, (ii) three years after the end of the measurement period in which they are earned, (iii) termination of Mr. Rossetti’s employment for death or disability, (iv) termination of Mr. Rossetti’s employment by the registrant other than for cause (as defined in the employment agreement, (v) termination of Mr. Rossetti’s employment by Mr. Rossetti for good reason (as defined in the employment agreement), or (vi) a change in control of the registrant while Mr. Rossetti remains employed by the registrant.  If Mr. Rossetti moves to the non-executive chairman position and ceases to be chief executive officer, his compensation will decline to the amount of his base salary (and the continued ability to vest in the Enterprise Value Award).
 
The registrant has also agreed to continue to provide Mr. Rossetti with a corporate apartment located within a reasonable daily commuting distance of the registrant’s corporate headquarters and to continue to reimburse his or his spouse’s airfare for travel between the city of his residence and the registrant’s corporate headquarters.  The registrant will make a gross-up payment to Mr. Rossetti for any taxes associated with this benefit.  These benefits apply while he is the chief executive officer.
 
If Mr. Rossetti’s employment terminates as a result of disability, all of Mr. Rossetti’s options, restricted stock grants and restricted stock units will vest in full upon such termination, and the registrant will pay Mr. Rossetti such other amounts and provide such other benefits as set forth in the employment agreement.  In addition, if Mr. Rossetti’s employment terminates as a result of his death, Mr. Rossetti terminates his employment for good reason or the registrant terminates Mr. Rossetti’s employment without cause, the registrant will pay to him (or his estate) an amount equal to his base salary in effect on the date of the termination plus a bonus equal to the average bonus paid to Mr. Rossetti for the past three years, provided that the payment on death may be eliminated if the company obtains life insurance coverage for his benefit as provided in the agreement.  Further, if Mr. Rossetti terminates his employment for good reason or the registrant terminates Mr. Rossetti’s employment without cause while Mr. Rossetti is serving as the registrant’s chief executive officer, the registrant will pay to Mr. Rossetti a portion of the average bonus paid to Mr. Rossetti for the past three years, prorated based on the number of months he worked in the fiscal year in which the termination occurs.  Payments described in this and the next paragraph are generally subject to a requirement that Mr. Rossetti release all releaseable claims against the company.
 
In the event of a change in control of the registrant while Mr. Rossetti remains employed by the registrant, in addition to the vesting of options, restricted stock and restricted stock units described above, Mr. Rossetti may be entitled to payments equal to up to two times his base salary plus the average bonus paid to Mr. Rossetti for the past three years, depending on the length of his employment after such change in control or the termination of his employment in connection with such change in control, all as set forth in the employment agreement.
 
In addition, the registrant has agreed to make specified tax gross-up payments to Mr. Rossetti if he becomes subject to the excise tax imposed by Section 4999 of the Internal Revenue Code upon a change of control of the registrant (commonly referred to as a parachute tax gross-up).
 
This summary of the employment agreement and the exhibits thereto is qualified by reference to such agreements, which are filed herewith as Exhibit 10.1, and are incorporated herein by reference.
 

 
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Tier Technologies, Inc.

ITEM 2.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
 
This Management’s Discussion and Analysis of Financial Condition and Results of Operations includes forward-looking statements.  We have based these forward-looking statements on our current plans, expectations and beliefs about future events.  Our actual performance could differ materially from the expectations and beliefs reflected in the forward-looking statements in this section and throughout this report, as a result of the risks, uncertainties and assumptions discussed under Item 1A—Risk Factors of this Quarterly Report on Form 10-Q and other factors discussed in this section.  For more information regarding what constitutes a forward-looking statement, refer to Private Securities Litigation Reform Act Safe Harbor Statement on page i.
 
The following discussion and analysis is intended to help the reader understand the results of operations and financial condition of Tier Technologies, Inc. This discussion and analysis is provided as a supplement to, and should be read in conjunction with, our financial statements and the accompanying notes to the financial statements.
 
OVERVIEW
 
We provide federal, state and local government and other public and private sector clients with electronic payment and other transaction processing services, as well as software and systems integration services.  During fiscal 2007 we undertook a strategic initiative that evaluated the risks, costs, benefits and growth potential of each of our product lines and services.  In addition, we assessed the degree to which incremental investments or managerial changes were needed to maximize the profitability of each product line.  Based upon this rigorous review, we concluded that we could best maximize our long-term profitability and stockholder value if we focused on our core Electronic Payment Processing, or EPP, business.  As a result, in April 2007 we began to seek buyers for the divestiture of the majority of our Government Business Process Outsourcing, or GBPO, operations and our Packaged Systems and Software Integration, or PSSI, operations.
 
On our Consolidated Balance Sheets, we classified the associated assets and liabilities for each of these businesses as held-for-sale, in accordance with SFAS 144—Accounting for the Impairment or Disposal of Long-Lived Assets, or SFAS 144.  In our Consolidated Statements of Operations, we have classified the operations of these businesses as (Loss) income from discontinued operations, net, because we do not expect to have continuing involvement or cash flows from these businesses after the divestitures.  All assets and liabilities that are reported in these financial statements as “held-for-sale” are reported at the lower of the carrying cost or fair value less cost to sell.  Although we report these held-for-sale operations as “discontinued” on our Consolidated Statements of Operations, we continue to operate these operations as efficiently and effectively as possible in order to maximize the proceeds that we expect to receive from the eventual disposition of these operations.
 
We also have a number of businesses within GBPO and PSSI whose operations were neither compatible with our long-term strategic direction nor complementary with other businesses that we were divesting.  We decided to complete, and in some cases extend, the term of the existing contracts for these businesses for the near-term.  We believe that these businesses will be phased out over the next five years.  We continue to report the businesses as continuing operations in our consolidated financial statements, in accordance with SFAS 144.
 
SUMMARY OF OPERATING RESULTS
 
For the three months ended March 31, 2008, we reported a net loss of $3.5 million, or $0.18 per fully diluted share, compared with net income of $3.7 million, or $0.19 per fully diluted share, for the three months ended March 31, 2007.  Our continuing operations reported a loss of $3.0 million, or $0.15 per fully diluted share, while our discontinued operations reported a net loss of $0.6 million, or $0.03 per fully diluted share, for the three months ended March 31, 2008.
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Tier Technologies, Inc.

For the six months ended March 31, 2008, we reported a net loss of $5.0 million, or $0.25 per fully diluted share, compared with net income of $6.0 million, or $0.31 per fully diluted share, for the six months ended March 31, 2007.  Our continuing operations reported a loss of $5.8 million, or $0.29 per fully diluted share, while our discontinued operations reported net income of $0.8 million, or $0.04 per fully diluted share, for the six months ended March 31, 2008.
 
Our continuing operations are composed of our EPP business, certain businesses that we are winding down and corporate costs.  On a standalone basis, our EPP business reported income of $0.7 million, or $0.04 per fully diluted share, during the three months ended March 31, 2008, which is a $0.3 million, or 32.1% decrease over the same period last year.  For the six months ended March 31, 2008, our EPP business reported income of $2.5 million, or $0.13 per fully diluted share, which is a $0.5 million, or 15.8% decrease over the same period last year.  The results for the six months ended March 31, 2007 included a one-time legal settlement resulting in a $0.2 million refund of excess interchange fees. While the number of transactions and the total dollars processed by our EPP business rose 30.2% and 29.5%, respectively, the size of the average payment that we processed was 4.4% lower than the six months ended March 31, 2007.  Although EPP provides electronic payment processing services to over 3,000 clients, approximately 19.9% of EPP’s revenues generated during the six months ended March 31, 2008, resulted from transactions processed for the Internal Revenue Service.
 
Our wind-down operations reported a loss of $64,000 during the three months ended March 31, 2008, which is a $1.7 million, or 96.5%, improvement over the same period last year.  For the six months ended March 31, 2008, we reported a loss of $1.0 million, or $0.05 per fully diluted share, which is a $0.8 million, or 43.9% improvement over last year.  These improvements are primarily due to the absence of one-time contract settlement costs that were reported during the three months ended March 31, 2007.  As we continue to wind down these operations, we expect that the level of the losses will decline in future quarters.  During fiscal 2008, we expect to wind down our Pension business that generated losses totaling $0.3 million during the six months ended March 31, 2008.  Our Voice and Systems Automation business, which reported a $0.7 million loss during the six months ended March 31, 2008 is expected to be wound down over a five-year period.  Our corporate overhead contributed $3.6 million to the overall net loss from continuing operations, or $0.18 per fully diluted share for the three months ended March 31, 2008, and $7.3 million, or $0.37 per fully diluted share for the six months ended March 31, 2008..  This includes a significant portion of costs for shared-services that could not be assigned directly to any business unit.  We expect that the need for, and cost of, these shared-services and other corporate costs will diminish after we divest and/or wind down our GBPO and PSSI businesses.
 
 For the three months ended March 31, 2008, our discontinued operations from our held-for-sale GBPO and PSSI operations reported a loss of $0.6 million, or $0.03 per fully diluted share, a decrease of $9.7 million from the same period last year.  For the six months ended March 31, 2008, we reported income of $0.8 million, or $0.04 per fully diluted share, a decrease of $10.7 million, or 92.8% over the same period last year.  The primary reason for the decrease over the same periods last year is the recording of an income tax reserve reversal relating to our previously disposed Australian operations, which contributed $7.6 million to income from discontinued operations for the three and six months ended March 31, 2007.  The expiration of two GBPO contracts and the completion of a number of PSSI projects during fiscal 2007, as well as the expiration of another GBPO contract in June 2008 are expected to result in lower earnings in future years.
 
EXPECTATIONS FOR 2008
 
 We expect that fiscal 2008 will be another transition year as we position our company for the long-term growth of the EPP business.  In fiscal 2008, we expect to see continued significant revenue growth in our EPP business, driven not only by revenue growth initiatives, but also by increasing consumer demand for electronic payment processing alternatives.  Furthermore, we are undertaking two key initiatives designed to facilitate the growth of the EPP business.  First, we are analyzing our processing platforms and infrastructure to determine what actions are needed to improve efficiency and reduce costs, while providing the capacity for future growth.  Based on our current conclusions, we expect to make new investments to consolidate our current EPP technology in fiscal 2008.  Second, we expect to
25

Tier Technologies, Inc.

move EPP beyond focusing primarily on governmental clients into the commercial biller-direct payment processing space.  In addition to these two EPP-specific initiatives, we also intend to right-size our corporate overhead once the disposition of our non-core assets is complete.  In calendar year 2008, we also expect to finalize the divestiture of the held-for-sale businesses and use the proceeds from these dispositions to fund future growth in our EPP business.
 
While we expect that certain of these initiatives will produce some cost savings during fiscal 2008, we believe the cost of implementing these initiatives will outweigh those savings during fiscal 2008 and we expect to incur a net loss in fiscal 2008.  However, once the implementation of these initiatives is complete, we believe that our company will report long-term, sustainable profitability.
 
RESULTS OF OPERATIONS
 
The following tables provide an overview of our results of operations for the three and six months ended March 31, 2008 and 2007:
 
   
 Three months ended
   
Variance
 
   
March 31,
   
2008 vs. 2007
 
(in thousands, except percentages)
 
2008
   
2007
   
 $
     
%
 
Revenues
  $ 25,961     $ 22,797     $ 3,164       13.9 %
Costs and expenses
    29,726       28,973       753       2.6 %
Loss from continuing operations before other income and income taxes
    (3,765 )     (6,176 )     2,411       39.0 %
Other income
    824       784       40       5.1 %
Loss from continuing operations before income taxes
    (2,941 )     (5,392 )     2,451       45.5 %
Income tax provision
    12       7       5       71.4 %
Loss from continuing operations
    (2,953 )     (5,399 )     2,446       45.3 %
(Loss) income from discontinued operations, net
    (584 )     9,137       (9,721 )     (106.4 )%
Net (loss) income
  $ (3,537 )   $ 3,738     $ (7,275 )     (194.6 )%
 
 
   
 Six months ended
   
Variance
 
   
March 31,
   
2008 vs. 2007
 
(in thousands, except percentages)
 
2008
   
2007
   
 $
     
%
 
Revenues
  $ 54,916     $ 47,598     $ 7,318       15.4 %
Costs and expenses
    62,478       55,620       6,858       12.3 %
Loss from continuing operations before other income and income taxes
    (7,562 )     (8,022 )     460       5.7 %
Other income
    1,790       2,470       (680 )     (27.5 )%
Loss from continuing operations before income taxes
    (5,772 )     (5,552 )     (220 )     (4.0 )%
Income tax provision
    28       67       (39 )     (58.2 )%
Loss from continuing operations
    (5,800 )     (5,619 )     (181 )     (3.22 )%
Income from discontinued operations, net
    832       11,571       (10,739 )     (92.8 )%
Net (loss) income
  $ (4,968 )   $ 5,952     $ (10,920 )     (183.5 )%
 
The following sections describe the reasons for key variances in the results that we are reporting for continuing and discontinued operations.
 
CONTINUING OPERATIONS
 
The continuing operations section of our Consolidated Statements of Operations includes the results of operations of our core EPP business, certain businesses that we expect to wind down over the next five years and general corporate operations.  The following table presents the revenues and expenses for our continuing operations for the three and six months ended March 31, 2008 and 2007.  This table is followed by a detailed analysis summarizing reasons for variances in these financial results.
26

Tier Technologies, Inc.

 
   
Three months ended
March 31,
   
Six months ended
March 31,
 
(in thousands)
 
2008
   
2007
   
2008
   
2007
 
Revenues
  $ 25,961     $ 22,797     $ 54,916     $ 47,598  
Costs and expenses:
                               
Direct costs
    19,518       17,147       41,752       35,291  
General and administrative
    6,873       8,528       13,982       13,910  
Selling and marketing
    2,005       1,964       4,119       3,753  
Depreciation and amortization
    1,330       1,334       2,625       2,666  
Total costs and expenses
    29,726       28,973       62,478       55,620  
Loss from continuing operations before other income and income taxes
    (3,765 )     (6,176 )     (7,562 )     (8,022 )
Other income
    824       784       1,790       2,470  
Loss from continuing operations before income taxes
    (2,941 )     (5,392 )     (5,772 )     (5,552 )
Income tax provision
    12       7       28       67  
Loss from continuing operations
  $ (2,953 )   $ (5,399 )   $ (5,800 )   $ (5,619 )
 
Revenues (Continuing Operations)
 
The following table compares the revenues generated by our continuing operations during the three and six months ended March 31, 2008 and 2007:
 
   
Three months ended
 March 31,
   
Variance
 
(in thousands, except percentages)
 
2008
   
2007
   
 $
     
%
 
Revenues
                         
EPP
  $ 24,575     $ 20,490     $ 4,085       19.9 %
Wind-down
    1,529       2,400       (871 )     (36.3 )%
Corporate
    (143 )     (93 )     (50 )     (53.8 )%
Total
  $ 25,961     $ 22,797     $ 3,164       13.9 %
 
   
Six months ended
 March 31,
   
Variance
 
(in thousands, except percentages)
 
2008
   
2007
   
 $
     
%
 
Revenues
                         
EPP
  $ 52,523     $ 42,729     $ 9,794       22.9 %
Wind-down
    2,675       5,032       (2,357 )     (46.8 )%
Corporate
    (282 )     (163 )     (119 )     (73.0 )%
Total
  $ 54,916     $ 47,598     $ 7,318       15.4 %
 
The following sections discuss the key drivers that caused these revenue changes from our continuing operations.
 
EPP Revenues:  EPP provides electronic processing solutions, including payment of taxes, fees and other obligations owed to government entities, educational institutions, utilities and other public sector clients.  EPP’s revenues reflect the number of contracts with clients, the volume of transactions processed under each contract and the rates that we charge for each transaction that we process.  EPP generated $24.6 million of revenues during the three months ended March 31, 2008, a $4.1 million, or 19.9%, increase over the three months ended March 31, 2007.  During the three months ended March 31, 2008, we processed 20.3% more transactions than we did in the same period last year, representing 26.5% more dollars.  All of our payment processing verticals incurred a 20 to 30% growth rate, except our educational institution vertical, which incurred a minimal decrease, due to the absence of one contract.  During the six months ended March 31, 2008, EPP generated $52.5 million of revenues, a $9.8 million, or 22.9%, increase over the same period last year.  During the six months ended March 31, 2008, we processed 30.2% more transactions than we did during the six months ended March 31, 2007, representing 29.5% more dollars.
 
As an increasing number of public and private sector entities strive to meet rising consumer demand for electronic payment alternatives, we believe our renewed focus on our core EPP business will continue to produce significant revenue growth for the foreseeable future.
27

Tier Technologies, Inc.

Wind-down Revenues:  During the three months ended March 31, 2008, our two wind-down operations generated $1.5 million in revenues, a $0.9 million, or 36.3%, decrease from the three months ended March 31, 2007.  The completion of maintenance contracts during fiscal 2007 within our Voice and Systems Automation, or VSA, business contributed $0.8 million to the decline in revenues.  During the six months ended March 31, 2008, our wind-down operations generated $2.7 million, a $2.4 million or 46.8%, decrease from the six months ended March 31, 2007.  Our Pension business contributed $1.3 million to the overall decline, in which one project contributed $0.7 million to the decline and another contributed $0.6 million.  The completion of maintenance projects within our VSA business during fiscal 2007 contributed $1.1 million to the decline.  As we wind down these operations, we will continue to see decreased revenues throughout fiscal 2008.
 
Corporate Operations/Eliminations:  During the three and six months ended March 31, 2008, we eliminated $143,000 and $282,000, respectively, of revenues for transactions processed by EPP for our GBPO business (which is included in discontinued operations).  These amounts are $50,000 and $119,000, respectively, greater than the amounts eliminated during the three and six months ended March 31, 2007, because of a rise in the number of transactions that EPP processed for our GBPO business.
 
Direct Costs (Continuing Operations)
 
Direct costs, which represent costs directly attributable to providing services to clients, include: payroll and payroll-related costs; credit card interchange fees and assessments; travel-related expenditures; amortization of intellectual property; amortization and depreciation of project-related equipment, hardware and software purchases; and the cost of hardware, software and equipment sold to clients.  The following table provides a year-over-year comparison of direct costs incurred by our continuing operations during the three and six months ended March 31, 2008 and 2007:
 
   
Three months ended
 March 31,
   
Variance
 
(in thousands, except percentages)
 
2008
   
2007
   
 $
   
%
 
Direct costs
                       
EPP
  $ 18,736     $ 15,343     $ 3,393       22.1 %
Wind-down
    782       1,804       (1,022 )     (56.7 )%
Total
  $ 19,518     $ 17,147     $ 2,371       13.8 %
 
   
Six months ended
 March 31,
   
Variance
 
(in thousands, except percentages)
 
2008
   
2007
   
 $
     
%
 
Direct costs
                         
EPP
  $ 39,854     $ 31,925     $ 7,929       24.8 %
Wind-down
    1,898       3,366       (1,468 )     (43.6 )%
Total
  $ 41,752     $ 35,291     $ 6,461       18.3 %
 
The following sections discuss the key drivers that caused these changes in the direct costs for continuing operations.
 
EPP Direct Costs:  Consistent with the growth of our EPP revenues, EPP’s direct costs rose $3.4 million, or 22.1%, during the three months ended March 31, 2008 and $7.9 million, or 24.8%, during the six months ended March 31, 2008, over the same periods last year.  This increase directly reflects interchange fees charged to us to process the previously described increase in the number and volume of electronic payments processed for our electronic payment processing clients.  In addition, the results that we reported for the six months ended March 31, 2007 included the one-time recovery of excess interchange fees.  We expect to see continued increases in our EPP direct costs as we strive to grow this business and as more clients move toward electronic payment processing options.
 
Wind-down Direct Costs:  Direct costs from our wind-down operations decreased $1.0 million, or 56.7%, for the three months ended March 31, 2008 and $1.5 million, or 43.6%, for the six months ended March 31, 2008, from the same periods last year.  The completion of maintenance contracts within our VSA business resulted in $0.6 million for the three months ended March 31, 2008 and $0.7 million for the
28

Tier Technologies, Inc.

six months ended March 31, 2008, primarily from reduced labor and labor-related costs, as well as other costs required to service the contracts.  The completion of two Pension projects during fiscal 2007 contributed $0.4 million for the three months ended March 31, 2008 and $0.7 million for the six months ended March 31, 2008, to the decline, primarily from the absence of labor and labor-related expenses.  As we wind down these operations, we expect that the direct costs of these operations will continue to decrease during the remainder of fiscal 2008.
 
General and Administrative (Continuing Operations)
 
General and administrative expenses consist primarily of payroll and payroll-related costs for general management, administrative, accounting, legal and information systems, as well as fees paid to our directors and auditors.  The following table compares general and administrative costs incurred by our continuing operations during the three and six months ended March 31, 2008 and 2007:
 
   
Three months ended
 March 31,
   
Variance
 
(in thousands, except percentages)
 
2008
   
2007
   
 $
     
%
 
General and administrative
                         
EPP
  $ 2,465     $ 1,624     $ 841       51.8 %
Wind-down
    393       1,761       (1,368 )     (77.7 )%
Corporate
    4,015       5,143       (1,128 )     (21.9 )%
Total
  $ 6,873     $ 8,528     $ (1,655 )     (19.4 )%
 
   
Six months ended
March 31,
   
Variance
 
(in thousands, except percentages)
 
2008
   
2007
      $        %  
General and administrative
                               
EPP
  $ 4,774     $ 2,937     $ 1,837       62.6 %
Wind-down
    846       2,192       (1,346 )     (61.4 )%
Corporate
    8,362       8,781       (419 )     (4.8 )%
Total
  $ 13,982     $ 13,910     $ 72       0.5 %
 
EPP General and Administrative:  During the three months ended March 31, 2008, EPP incurred $2.5 million of general and administrative expenses, a $0.8 million, or 51.8%, increase over the same period last year. These increases are attributable primarily to a $0.3 million increase for labor and labor-related expenses, which includes shared-service costs for resources redeployed from discontinued operations and general corporate operations to EPP, as well as the shift of staff from our wind-down VSA operations to our EPP operation.  We also incurred a $0.3 million increase for consulting services to develop and implement key strategic initiatives.  The remaining $0.2 million increase is attributable to an increase in legal costs in association with applying for money transmitter licenses and other miscellaneous office expenses.
 
During the six months ended March 31, 2008, EPP incurred $4.8 million of general and administrative expenses, a $1.8 million, or 62.6%, increase over the same period last year. These increases are attributable primarily to a $0.8 million increase for labor and labor-related expenses, as previously described, and a $0.6 million increase for consulting services to develop and implement key strategic initiatives.  The remaining $0.4 million increase is attributable to an increase in legal costs in association with applying for money transmitter licenses, increased bad debt expense and other miscellaneous office and travel expenses.
 
During the remainder of fiscal 2008, general and administrative expenses for our EPP operations could increase as we move toward establishing a consolidated electronic payment processing platform.  We currently process payments on multiple platforms at multiple locations creating redundant cost.  Combining our electronic processing platforms, we believe, will improve the long-term efficiency and cost-effectiveness of our EPP operations and will provide the capacity to process significantly more transactions.
 
Wind-down General and Administrative:  During the three months ended March 31, 2008, our wind-down operations incurred $0.4 million of general and administrative expenses, a $1.4 million, or 77.7%, decrease over the same period last year.  During fiscal 2007, we recorded a contract settlement for one of our Pension projects, which contributed $1.2 million to the decrease of expenses in the current period.  
29

Tier Technologies, Inc.

Labor and labor-related expenses contributed $0.1 million to the decrease.  The remaining variance is attributable to miscellaneous office and travel expenses.
 
During the six months ended March 31, 2008, our wind-down operations incurred $0.8 million of general and administrative expenses, a $1.3 million, or 61.4%, decrease over the same period last year.  During fiscal 2007, we recorded a contract settlement for one of our Pension projects, which contributed $1.2 million to the decrease of expenses in the current period.  Decreases in labor and labor related expenses of $0.3 million further contributed to the overall decline.  Offsetting these decreases is an increase in bad debt expense of $0.2 million.
 
The $0.2 million increase in bad debts expense resulted from the recognition of bad debts expense during the six months ended March 31, 2008, combined with the effects of a $203,000 reduction in the allowance for uncollectible accounts receivable to reflect successful collection efforts in our VSA and Pension businesses during the six months ended March 31, 2007.  The $0.3 million decrease in our labor and labor-related expenses reflects $0.5 million in wages and fringe benefits, partially offset by $0.2 million of additional severance costs, which both result from decreases in the VSA and Pension workforces that we are making as we wind down these operations.
 
Corporate General and Administrative:  Our corporate operations represent those functions that support our corporate governance, including the costs associated with our Board of Directors and executive management team, as well as accounting, finance, legal and the costs of maintaining our corporate headquarters in Reston, Virginia.  In addition, corporate costs include functions that provide shared-services that support operations throughout our organization, such as information technology and business development.
 
During the three months ended March 31, 2008, our corporate operations incurred $4.0 million of general and administrative expenses, a $1.1 million, or 21.9%, decrease over the same period last year.  Legal costs during the current period decreased $0.8 million over the same period last year as a result of the absence of legal fees associated with the shareholder suit and the ongoing investigation by the Securities and Exchange Commission, and the reversal of a $0.2 million legal reserve associated with an investigation previously conducted by the US Department of Justice, or DOJ, which was dismissed in February 2008.  Labor and labor-related expenses decreased $0.8 million over the same period last year primarily due to: a reduction in staff, which contributed $0.5 million to the decline, a reduction in share-based payment expense of $0.2 million, and a $0.2 million reduction in bonus expense, offset by $0.2 million of additional severance expense associated with the departure of one of our executives.  Accounting fees reflected a $0.2 million increase over the same period last year, as a result of the reversal during the three months ended March 31, 2007 of an overaccrual of accounting costs associated with our restatement.  The remaining $0.3 million offset is attributable to increased recruitment costs associated with two executive searches, as well as miscellaneous consulting and office-related expenses.
 
During the six months ended March 31, 2008, our corporate operations incurred $8.4 million of general and administrative expenses, a $0.4 million, or 4.8%, decrease over the same period last year.  Labor and labor-related expenses contributed $0.5 million to the overall decrease in expenses, primarily due to the absence of $1.0 million in wages and benefits costs as a result of decreased staff, offset by $0.3 million of additional severance costs, primarily attributable to the departure of one of our executives and $0.2 million of additional share-based payment expense, due to the acceleration of vesting of options to purchase common stock originally issued to several of our Board members in August 2006.  In addition, legal fees decreased $0.2 million as a result of the reversal of a reserve accrual associated with the previously mentioned DOJ investigation.  We incurred $0.4 million of additional recruiting and consulting services during the six months ended March 31, 2008, as a result of two executive placement searches and additional support for our legal, human resources and accounting functions.
 
We believe the anticipated divestitures of the majority of our GBPO and PSSI operations will reduce the need for corporate support.  Therefore, during calendar year 2008, we anticipate reductions in corporate general and administrative expenses.
30

Tier Technologies, Inc.

Selling and Marketing (Continuing Operations)
 
Selling and marketing expenses consist primarily of payroll and payroll-related costs, commissions, advertising and marketing expenditures, and travel-related expenditures.  We expect selling and marketing expenses to fluctuate from quarter to quarter due to a variety of factors, such as increased advertising and marketing expenses incurred in anticipation of the April 15th federal tax season.  The following table provides a year-over-year comparison of selling and marketing costs incurred by our continuing operations during the three and six months ended March 31, 2008 and 2007:
 
   
Three months ended
March 31,
   
Variance
 
(in thousands, except percentages)
 
2008
   
2007
     $       %  
Selling and marketing
                         
EPP
  $ 1,769     $ 1,692     $ 77       4.6 %
Wind-down
    63       279       (216 )     (77.4 )%
Corporate
    173       (7 )     180       *  
Total
  $ 2,005     $ 1,964     $ 41       2.1 %
* Not meaningful
 
 
   
Six months ended
March 31,
   
Variance
 
(in thousands, except percentages)
 
2008
   
2007
     $       %  
Selling and marketing
                         
EPP
  $ 3,656     $ 3,248     $ 408       12.6 %
Wind-down
    182       481       (299 )     (62.2 )%
Corporate
    281       24       257       *  
Total
  $ 4,119     $ 3,753     $ 366       9.8 %
* Not meaningful
 
 
EPP Selling and Marketing:  During the three months ended March 31, 2008, EPP incurred $1.8 million of selling and marketing expenses, a $0.1 million, or 4.6%, increase over the same period last year.  Of the overall increase, $0.3 million is attributable to additional labor and labor-related expenses and additional travel costs.  Offsetting these increases is a decrease of $0.2 million in strategic partnership costs.  During the six months ended March 31, 2008, EPP incurred $3.7 million of selling and marketing expenses, a $0.4 million, or 12.6%, increase over the six months ended March 31, 2007 primarily attributable to $0.3 million of additional labor and labor-related expenses and $0.1 million of additional travel costs.  During fiscal 2008, we expect that EPP’s direct sales and marketing expenses will increase as we strive to accelerate the growth of this business.
 
Wind-down Selling and Marketing:  During the three months ended March 31, 2008, the selling and marketing expenses of our wind-down operations decreased $0.2 million, or 77.4%, over the same period last year.  During the six months ended March 31, 20008, these expenses decreased $0.3 million, or 62.2%, over the same period last year.  The primary factor is the absence of labor and labor-related expenses, as our selling and marketing efforts are being redirected to our EPP business.  We expect to continue to see a decrease in expenses during fiscal 2008 as we wind down specific businesses.
 
Corporate Selling and Marketing:  As a general rule, we assign labor and labor-related costs incurred by our corporate selling and marketing function directly to individual projects and businesses that benefited from the service.  The $0.2 million and $0.3 million, respectively, increase in sales and marketing expenses during the three and six months ended March 31, 2008 primarily reflects a higher proportion labor and labor-related costs that could not be assigned directly to a specific project.
 
Depreciation and Amortization (Continuing Operations)
 
Depreciation and amortization represents expenses associated with the depreciation of equipment, software and leasehold improvements, as well as the amortization of intangible assets from acquisitions and other intellectual property not directly attributable to client projects.
31

Tier Technologies, Inc.

 
   
Three months ended
March 31,
   
Variance
 
(in thousands, except percentages)
 
2008
   
2007
     $       %  
Depreciation and amortization
                         
EPP
  $ 892     $ 799     $ 93       11.6 %
Wind-down
    355       367       (12 )     (3.3 )%
Corporate
    83       168       (85 )     (50.6 )%
Total
  $ 1,330     $ 1,334     $ (4 )     (0.3 )%
 
   
Six months ended
March 31,
   
Variance
 
(in thousands, except percentages)
 
2008
   
2007
     $     %  
Depreciation and amortization
                         
EPP
  $ 1,724     $ 1,602     $ 122       7.6 %
Wind-down
    726       734       (8 )     (1.1 )%
Corporate
    175       330       (155 )     (47.0 )%
Total
  $ 2,625     $ 2,666     $ (41 )     (1.5 )%
 
Depreciation and amortization during the three and six months ended March 31, 2008 and 2007 remained relatively consistent.
 
Other Income (Continuing Operations)
 
Equity in net income of unconsolidated affiliate: We had no equity in net income of unconsolidated affiliate during the three or six months ended March 31, 2008, compared with $0.2 million and $1.0 million in the three and six months ended March 31, 2007, due to the divestiture in our 46.96% ownership of CPAS, Inc., a former minority-owned investment, in the third quarter of fiscal 2007.
 
Interest income, net:  Interest income during the three and six months ended March 31, 2008 increased 35.7% and 20.6%, respectively over the same periods last year.  Although the average daily balance of our investment portfolio increased significantly, the interest rates we received on these investments has declined in recent months consistent with interest rate changes in the marketplace.  The interest rates on our investment portfolio fluctuate with changes in the marketplace.  We expect to see continued fluctuations in interest rates our investments earn until the market stabilizes.
 
Income Tax Provision (Continuing Operations)
 
We reported income tax provisions of $12,000 and $28,000, respectively, for the three and six months ended March 31, 2008 and $7,000 and $67,000, respectively for the three and six months ended March 31, 2007.  The provision for income taxes primarily represents state tax obligations incurred by our EPP operations.  Our Consolidated Statements of Operations for the three and six months ended March 31, 2008 and 2007 do not reflect a federal tax provision because of offsetting adjustments to our valuation allowance.  Our effective tax rates differ from the federal statutory rate due to state and foreign income taxes, tax-exempt interest income and the charge for establishing a valuation allowance on our net deferred tax assets.  Our future tax rate may vary due to a variety of factors, including, but not limited to:  the relative income contribution by tax jurisdiction; changes in statutory tax rates; the amount of tax exempt interest income generated during the year; changes in our valuation allowance; our ability to utilize foreign tax credits and net operating losses, and any non-deductible items related to acquisitions or other nonrecurring charges.
 
DISCONTINUED OPERATIONS
 
In April 2007, we began to seek buyers for the majority of our GBPO and PSSI segments.  As of March 31, 2008, we continued to own and operate these businesses.  However, SFAS 144 requires that we report these businesses as “discontinued” on our Consolidated Statements of Operations, because we do not expect to have continuing involvement in, or cash flows from, these operations after their divestiture.  As such, we reclassified revenues and costs associated with the portions of those segments held-for-sale to discontinued operations for all periods presented.
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The following table summarizes our results of operations from discontinued operations for the three and six months ended March 31, 2008 and 2007.  Immediately following this table is a discussion of key variances in these results.
 
   
Three months ended
March 31, 2008
   
Three months ended
 March 31, 2007
 
(in thousands)
 
GBPO
   
PSSI
   
Eliminations
   
Total
   
GBPO
   
PSSI
   
Eliminations
   
Total
 
Revenues
  $ 7,074     $ 7,032     $     $ 14,106     $ 10,519     $ 6,955     $     $ 17,474  
Costs and expenses:
                                                               
Direct costs
    3,216       5,874       (144 )     8,946       7,322       5,562       (93 )     12,791  
General and
administrative
    475       1,647       (70 )     2,052       700       1,325       173       2,198  
Selling and marketing
    134       557       (25 )     666       250       601       67       918  
Depreciation and
amortization
          20             20       1       28             29  
Write-down of goodwill
and intangibles
    57       2,985             3,042                          
Total costs and expenses
    3,882       11,083       (239 )     14,726       8,273       7,516       147       15,936  
(Loss) income before other income and income taxes
    3,192       (4,051 )     239       (620 )     2,246       (561 )     (147 )     1,538  
Other income
    25                   25                          
(Loss) income before
income taxes
    3,217       (4,051 )     239       (595 )     2,246       (561 )     (147 )     1,538  
Income tax provision
                                               
(Loss) income before gain on discontinued operations
    3,217       (4,051 )     239       (595 )     2,246       (561 )     (147 )     1,538  
Gain on discontinued
operations
                11       11                   7,599       7,599  
(Loss) income from discontinued operations, net
  $ 3,217     $ (4,051 )   $ 250     $ (584 )   $ 2,246     $ (561 )   $ 7,452     $ 9,137  
 
   
Six months ended
March 31, 2008
   
Six months ended
 March 31, 2007
 
(in thousands)
 
GBPO
   
PSSI
   
Eliminations
   
Total
   
GBPO
   
PSSI
   
Eliminations
   
Total
 
Revenues
  $ 14,207     $ 13,641     $     $ 27,848     $ 21,074     $ 14,319     $     $ 35,393  
Costs and expenses:
                                                               
Direct costs
    7,520       10,920       (282 )     18,158       15,205       10,412       (163 )     25,454  
General and
administrative
    939       3,149       (29 )     4,059       1,480       2,661       115       4,256  
Selling and marketing
    684       925       (10 )     1,599       447       1,164       44       1,655  
Depreciation and
amortization
          39             39       2       54             56  
Write-down of goodwill
and intangibles
    143       3,358             3,501                          
Total costs and expenses
    9,286       18,391       (321 )     27,356       17,134       14,291       (4 )     31,421  
Income (loss) before other income and income taxes
    4,921       (4,750 )     321       492       3,940       28       4       3,972  
Other income
    25       304             329                          
Income (loss) before
income taxes
    4,946       (4,446 )     321       821       3,940       28       4       3,972  
Income tax provision
                                               
Income (loss) before gain on discontinued operations
    4,946       (4,446 )     321       821       3,940       28       4       3,972  
Gain on discontinued
operations
                11       11                   7,599       7,599  
Income (loss) from discontinued operations, net
  $ 4,946     $ (4,446 )   $ 332     $ 832     $ 3,940     $ 28     $ 7,603     $ 11,571  
 
Revenues (Discontinued Operations)
 
GBPO Revenues:  During the three months ended March 31, 2008, revenues from discontinued GBPO operations decreased $3.4 million, or 32.8%, compared to the same period last year.  The decrease is attributable primarily to the absence of $2.1 million of revenue from one payment processing center contract that expired at the end of the third quarter of fiscal 2007.  A shift to lower cost, state-mandated
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Tier Technologies, Inc.

electronic payment alternatives at other payment processing centers reduced revenues by $0.6 million.  In addition, the absence of revenues due to completion during fiscal 2007 of a state contract within our Health and Human Services business contributed $0.8 million to the overall decline.  Offsetting these decreases was a $0.1 million increase in revenues from a call center project as a result of two additional offices assigned to our contract.
 
During the six months ended March 31, 2008, revenues from discontinued GBPO operations decreased $6.9 million, or 32.6%, compared to the same period last year.  The decrease is attributable primarily to the absence of $4.0 million of revenue from one payment processing center contract that expired at the end of the third quarter of fiscal 2007.  A shift to lower cost, state-mandated electronic payment alternatives at other payment processing centers reduced revenues by $1.1 million.  In addition, the absence of revenues due to completion during fiscal 2007 of a state contract within our Health and Human Services business contributed $1.9 million to the overall decline.  Offsetting these decreases was a $0.2 million increase in revenues from a call center project as a result of two additional offices assigned to our contract.
 
PSSI Revenues:  During the three months ended March 31, 2008, revenues from discontinued PSSI operations increased $77,000 over the same period last year.  Our State Systems Integration, or SSI, business reflected a $0.7 million increase in revenues because of additional revenue for work performed for an existing customer.  In addition, our Unemployment Insurance, or UI, operation reflected a $0.3 million increase, which consisted of $0.9 million of incremental revenues associated with a new project in fiscal 2008, offset by the absence of $0.6 million of revenues for contracts have completed or are nearing completion  These increases are offset by a decrease of $0.5 million in revenues from our Independent Validation and Verification, or IV&V, business as a result of the disposition of this business in the first quarter of fiscal year 2008.  In addition, our Financial Management Systems, or FMS, business reflected a $0.4 million decrease in revenues as a result of projects that are complete or are nearing completion.
 
During the six months ended March 31, 2008, revenues from discontinued PSSI operations decreased $0.7 million, or 4.7%, over the same period last year.  The disposition of our IV&V business during fiscal 2008 contributed $0.6 million to the decline in revenues.  In addition, $0.6 million of the decrease is attributable to the completion or near completion of several projects within our FMS business.  Our UI business contributed $0.5 million to the overall decline, of which $1.9 million is due to the completion or near completion of several projects, offset by $1.4 million in revenues from new projects added during fiscal 2008.  Offsetting these decreases is an increase of $1.0 million in work performed for an existing client within our SSI business.
 
Direct Costs (Discontinued Operations)
 
GBPO Direct Costs:  During the three months ended March 31, 2008, direct costs from discontinued GBPO operations decreased $4.1 million, or 56.1%, from the same period last year.  Our payment processing centers contributed $3.1 million to the overall decline in direct costs, of which $2.0 million is attributable to one payment processing center that benefited from a $1.1 million reversal of an accrued expense no longer payable per a contract modification and $0.9 million reduction in costs attributable to the shift to lower cost, state-mandated electronic payment alternatives.  The remaining $1.0 million decrease is attributable to the completion of one project during fiscal 2007.  The completion of a project within our HHS business contributed $0.7 million to the decrease.  Our call center project benefited from a $0.2 million decrease in direct costs for the three months ended March 31, 2008 primarily from the absence of forward loss accruals.
 
During the six months ended March 31, 2008, direct costs from discontinued GBPO operations decreased $7.7 million, or 50.5%, from the same period last year.  Our payment processing centers contributed $5.3 million to the overall decline in direct costs, of which $3.0 million is attributable to the shift to lower cost, state-mandated electronic payment alternatives at other payment processing centers and $2.1 million is attributable to the completion of one project during fiscal 2007.  The completion of a project within our HHS business contributed $1.7 million to the decrease.  Our call center project benefited from a $0.8 million decrease in direct costs for the six months ended March 31, 2008 due to the absence of forward loss accruals, a reduction in telephone expense and the absence of depreciation.
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Tier Technologies, Inc.

PSSI Direct Costs:  During the three months ended March 31, 2008, direct costs from discontinued PSSI operations increased $0.3 million, or 5.6%, from the same period last year.  Additional work performed for an existing client within our SSI business contributed $0.6 million to the overall increase in direct costs, primarily due to labor and labor-related expenses.  In addition, new contracts in fiscal 2008 within our UI business contributed $0.2 million to the increase.  Partially offsetting these increases is a decrease of $0.5 million from the absence of costs associated with our IV&V business, which we sold during fiscal 2008.
 
During the six months ended March 31, 2008, direct costs from discontinued PSSI operations increased $0.5 million, or 4.9%, from the same period last year.  Additional work performed for an existing client within our SSI business contributed $0.9 million to the overall increase in direct costs, primarily due to labor and labor-related expenses.  In addition, new maintenance contracts within our FMS business contributed $0.6 million to the increase.  Partially offsetting these increases is a decrease of $0.5 million from the absence of costs associated with our IV&V business, which we sold during fiscal 2008.  Our UI business incurred a $0.4 million overall decrease in direct costs, as a result of projects completed or nearing completion of $1.0 million, offset by additional costs from new contracts of $0.6 million.
 
Other Expenses (Discontinued Operations)
 
GBPO Other Expenses:  During the three months ended March 31, 2008, general and administrative expenses for our GBPO discontinued operations decreased $0.2 million, or 32.1%, due to a $0.2 million decrease in labor and labor-related support services, primarily attributable to the closure of one of our payment processing centers in the third fiscal quarter of fiscal 2007.  Selling and marketing expenses decreased $0.1 million, or 46.4%, primarily from the absence of labor and labor-related expenses.  Finally, we recognized $57,000 of SFAS 142 and SFAS 144 impairment expense during the three months ended March 31, 2008 to write down the carrying value of certain GBPO assets that are classified as held-for-sale to fair value.
 
During the six months ended March 31, 2008, general and administrative expenses for our GBPO discontinued operations decreased $0.5 million, or 36.6%, due to a $0.3 million decrease in labor and labor-related support services, primarily attributable to the closure of one of our payment processing centers in the third fiscal quarter of fiscal 2007, and $0.2 million decrease in bad debt expense.  Selling and marketing expenses increased $0.2 million, or 53.0%, primarily attributable to consulting services related to proposal writing.  Finally, we recognized $143,000 of SFAS 142 and SFAS 144 impairment expense during the six months ended March 31, 2008 to write down the carrying value of certain GBPO assets that are classified as held-for-sale to fair value.
 
PSSI Other Expenses:  During the three months ended March 31, 2008, general and administrative expenses for discontinued PSSI operations increased $0.3 million, or 24.3%, over the same period last year, primarily due to a $0.4 million increase in labor and labor related expenses of administrative support services, offset by $0.1 million decrease in rent and miscellaneous office related expenses.  Selling and marketing expenses decreased $44,000 during the three months ended March 31, 2008, primarily from a decrease in labor and labor-related expenses, including labor expenses allocated from corporate overhead that can be directly assigned to specific operations.  During the three months ended March 31, 2008, we recognized $3.0 million of SFAS 142 and SFAS 144 impairment to write down the carrying value of certain PSSI operations that are classified as held-for-sale to fair value.
 
During the six months ended March 31, 2008, general and administrative expenses for discontinued PSSI operations increased $0.5 million, or 18.3%, over the same period last year, primarily due to a $1.1 million increase in labor and labor related expenses of administrative support services, offset by a $0.3 million decrease in bad debt expense and a $0.3 million decrease in rent and miscellaneous office related expenses.  Selling and marketing expenses decreased $0.2 million, or 20.5%, during the six months ended March 31, 2008, primarily from a $0.5 million decrease in labor and labor-related expenses, including labor expenses allocated from corporate overhead that can be directly assigned to specific operations.  Offsetting this decrease is an increase of $0.3 million in advertising, consulting services associated with proposal writing and travel related expenses.  During the six months ended March 31, 2008, we recognized $3.4 million of SFAS 142 and SFAS 144 impairment to write down the carrying value of certain PSSI operations that are classified as held-for-sale to fair value.
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Tier Technologies, Inc.

Corporate Other Expenses:  During the three and six months ended March 31, 2008, general and administrative expenses for discontinued corporate operations decreased $0.2 million and $0.1 million, respectively, over the same period last year, primarily due to a decrease in labor and labor-related expenses that could not be assigned to specific operations.
 
LIQUIDITY AND CAPITAL RESOURCES
 
Our principal capital requirement is to fund working capital to support our organic growth, including potential future acquisitions.  Under our Amended and Restated Credit and Security Agreement, as amended, with our lender, we may obtain up to $7.5 million of letters of credit.  The agreement also grants the lender a perfected security interest in cash collateral in an amount equal to all issued and to be issued letters of credit.  At March 31, 2008, we had $5.5 million of letters of credit outstanding under this credit facility, which are fully collateralized.  These letters of credit were issued to secure performance bonds, a property lease and satisfy customer contract requirements.
 
Note 3—Investments discloses that at March 31, 2008, our investment portfolio included $31.1 million of primarily AAA-rated auction rate municipal bonds that were collateralized with student loans.  In mid-February 2008, we began to experience unsuccessful auctions.  An unsuccessful auction happens when there are insufficient buyers for the securities at the reset date.  If there are no buyers in the market for a particular auction rate security, the security holder is unable to sell the security.  Therefore, the security becomes illiquid until such time that the market provides sufficient buyers for the security, the issuer refinances the obligation, or the obligation reaches final maturity.  This was caused by concerns in the sub-prime mortgage market and overall credit market issues.  All but one of our securities are collateralized with student loans, the other security is a pension obligation.  Securities collateralized with student loans are guaranteed by the issuing state and the Federal Family Education Loan Program.  Under the Higher Education Act, student loans cannot be cancelled (discharged) due to bankruptcy.  Because of this, we continue to believe the credit quality of these securities is high and the principal collectible.  Until liquidity is restored, we may not be able to liquidate these investments in a timely manner or at par value.
 
Net Cash from Continuing Operations—Operating Activities.  During the six months ended March 31, 2008, our continuing operations used $2.2 million of cash. This reflects a net loss of $5.8 million from continuing operations and $4.3 million of non-cash items. During the six months ended March 31, 2008, $1.2 million of cash was generated by a decrease in receivables, prepaid expenses and other assets. A decrease in accounts payable and accrued liabilities used $1.4 million of cash. A decrease in deferred revenue used $0.5 million of cash.
 
During the six months ended March 31, 2007, our operating activities from continuing operations used $2.5 million of cash.  This reflects a net loss of $5.6 million from continuing operations and $3.6 million of non-cash items. During the six months ended March 31, 2007, $0.2 million of cash was used by an increase in accounts receivable and unbilled receivables.  A decrease in deferred revenue used $0.4 million of cash.  A decrease in accounts payable and accrued liabilities used $0.3 million of cash and an increase in prepaid expenses and other assets generated $0.3 million of cash.
 
Net Cash from Continuing Operations—Investing Activities.  Net cash provided by our investing activities from continuing operations for the six months ended March 31, 2008 was $24.4 million, including $32.6 million of cash provided by sales and maturities of marketable securities, offset by $7.3 million of cash used to purchase marketable securities.  In addition, $0.9 million of cash was used to purchase equipment and software, primarily associated with our corporate IT.
 
During the six months ended March 31, 2007, our operations used $4.3 million of cash for investing activities.  Our operations used $9.3 million of cash to purchase restricted investments, $3.1 million of cash to purchase marketable securities, and $0.5 million of cash to purchase equipment and software. This use of funds was partially offset by $3.3 million of cash generated from the sale and maturities of restricted investments and $1.0 million of cash generated from the sale and maturities of marketable securities. In addition, $4.3 million of cash was generated from the repayment of notes and accrued interest from a related party.
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Tier Technologies, Inc.

Net Cash from Continuing Operations—Financing Activities.  Net cash provided by our financing activities from continuing operations for the six months ended March 31, 2008 was $70,000, including $96,000 generated from the exercise of options to purchase our common stock, partially offset by the use of $26,000 for capital lease obligations.
 
During the six months ended March 31, 2007, $20,000 of cash was provided by our financing activities from continuing operations, of which $32,000 was generated from the exercise of options to purchase our common stock, partially offset by the use of $12,000 for capital lease obligations.
 
Net Cash from Discontinued Operations—Operating Activities.  During the six months ended March 31, 2008, our operating activities from discontinued operations provided $4.6 million of cash.  This reflects $0.8 million of net income and $3.1 million of non-cash items, of which $3.5 million relates to the write-down of goodwill and held-for-sale assets and $0.4 million by the reduction in bad debt expense.
 
During the six months ended March 31, 2007, our operating activities from discontinued operations generated $7.4 million of cash, including $11.6 million of net income and $2.2 million of non-cash items, offset by a $7.6 million reversal of a federal income tax reserve, which had been initially recorded in October 2003, pending an IRS review of a refund we received associated with the disposal of our former Australian operations.
 
Net Cash from Discontinued Operations—Investing Activities.  Net cash used in our investing activities from discontinued operations for the six months ended March 31, 2008 was $2.7 million, primarily used to purchase equipment and software, and fund internally developed software.  Net cash used in our investment activities from discontinued operations for the six months ended March 31, 2007 was $1.6 million, primarily used to purchase equipment and software, and fund internally-developed software.
 
Net Cash from Discontinued Operations—Financing Activities.  During the six months ended March 31, 2008 and 2007, our discontinued operations used $3,000 of cash for capital lease obligations.
 
We expect to generate cash flows from operating activities over the long term; however, we may experience significant fluctuations from quarter to quarter resulting from the need to fund and expand our EPP platform to provide for future growth and the timing of the billing and collection of large project milestones.  We anticipate that our existing capital resources, including our cash balances, cash that we anticipate will be provided by operating activities and cash generated by the divestiture of our businesses held-for-sale will be adequate to fund our operations for at least fiscal 2008.  There can be no assurance that changes will not occur that would consume available capital resources before such time.  Our capital requirements and capital resources depend on numerous factors, including: potential acquisitions or divestitures; contingent payments earned; new and existing contract requirements; the timing of the receipt of accounts receivable, including unbilled receivables; the timing and ability to sell investment securities held in our portfolio without a loss of principal; and employee growth.  To the extent that our existing capital resources are insufficient to meet our capital requirements, we will have to raise additional funds.  There can be no assurance that additional funding, if necessary, will be available on favorable terms, if at all.  The raising of additional capital may dilute our shareholders’ ownership in us.
 
Due to the current economic climate, the performance bond market has changed significantly, resulting in reduced availability of bonds, increased cash collateral requirements and increased premiums.  Some of our government contracts require a performance bond and future requests for proposal may also require a performance bond.  Our inability to obtain performance bonds, increased costs to obtain such bonds or a requirement to pledge significant cash collateral in order to obtain such bonds would adversely affect our business and our capacity to obtain additional contracts.  Increased premiums or a claim made against a performance bond could adversely affect our earnings and cash flow and impair our ability to bid for future contracts.
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Tier Technologies, Inc.

CONTRACTUAL OBLIGATIONS
 
Since September 30, 2007, there have been no material changes outside the ordinary course of business in the contractual obligations disclosed in our most recent annual report.
 
CRITICAL ACCOUNTING POLICIES
 
The preparation of our financial results of operations and financial position requires us to make judgments and estimates that may have a significant impact upon our financial results.  We believe that of our accounting policies, the following estimates and assumptions, which require complex subjective judgments by management, could have a material impact on reported results:  estimates of project costs and percentage of completion; estimates of effective tax rates, deferred taxes and associated valuation allowances; valuation of goodwill and intangibles; and estimated share-based compensation.  Actual results could differ materially from management’s estimates.
 
For a full discussion of our critical accounting policies and estimates, see the Management’s Discussion and Analysis of Financial Condition and Results of Operations in our Annual Report on Form 10-K for the fiscal year ended September 30, 2007.
 
ITEM 3.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
 
We maintain a portfolio of cash equivalents and investments in a variety of securities including certificates of deposit, money market funds and government debt securities.  These available-for-sale securities are subject to interest rate risk and may decline in value if market interest rates increase.  If market interest rates increase immediately and uniformly by ten percentage points from levels at March 31, 2008, the fair value of the portfolio would decline by about $13,000.
 
The majority of our investment portfolio is composed of AAA-rated auction rate municipal bonds, collateralized with student loans.  These municipal bonds, which typically have 20- to 30-year maturities, are bought and sold in the marketplace through a bidding process sometimes referred to as a “Dutch Auction.”  After their initial issuance, the interest rate on these securities is reset at prescribed intervals (typically every 28 days), based upon the market demand for the securities.  In mid-February 2008, we began to experience unsuccessful auctions relating to our municipal bonds.  An auction is unsuccessful when the amount of securities offered for sale exceeds the amount of bids.  As a result, the liquidity of our auction rate securities has diminished and has caused a decline in the fair market value of the securities.  We believe this decline is temporary but it may affect our ability to liquidate our investment in these securities on a timely basis.
 
ITEM 4.  CONTROLS AND PROCEDURES
 
EVALUATION OF DISCLOSURE CONTROLS AND PROCEDURES
 
Our management, with the participation of our Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act) as of March 31, 2008.  The term “disclosure controls and procedures” means controls and other procedures that are designed to ensure that information required to be disclosed by a company in reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported, within the time periods specified in the SEC’s rules and forms.  Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that such information is accumulated and communicated to the company’s management, including its principal executive and principal financial officers, as appropriate to allow timely decisions regarding required disclosure.  Management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving their objectives and management necessarily applies its judgment in evaluating the cost-benefit relationship of possible controls and procedures.  Based on the evaluation of our disclosure controls and procedures as of March 31, 2008, our Chief Executive Officer and our Chief Financial Officer concluded that as of that date, our disclosure controls and procedures were effective at the reasonable assurance level.
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Tier Technologies, Inc.

 
 
There was no change in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) during the quarter ended March 31, 2008 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.
 
 


 
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Tier Technologies, Inc.

 
PART II.  OTHER INFORMATION
 
ITEM 1.  LEGAL PROCEEDINGS
 
On November 20, 2006, we were served with a purported class action lawsuit filed with the United States District Court for the Eastern District of Virginia on behalf of purchasers of our common stock.  The suit alleged that Tier and certain of its former officers issued false and misleading statements.  On July 24, 2007, the United States District Court for the Eastern District of Virginia entered into an order denying the plaintiff's motion for class certification for the purported class action lawsuit.  On December 3, 2007, the court granted our motion to dismiss plaintiff's complaint, but permitted plaintiff an opportunity to file an amended complaint.  On January 29, 2008, we settled the matter for a nominal sum and entered into a mutual settlement agreement and release.  On February 19, 2008, the United States District Court for the Eastern District of Virginia dismissed the case with prejudice.
 
In May 2003, we received a subpoena from a grand jury in the Southern District of New York to produce certain documents pursuant to an investigation by the Antitrust Division of the U.S. Department of Justice, or the DOJ, involving the child support payment processing industry.  On November 23, 2003, the DOJ granted us conditional amnesty pursuant to the Antitrust Division's Corporate Leniency Policy.  In January 2008, we were advised by the DOJ that they will no longer pursue this investigation.
 
ITEM 1A.  RISK FACTORS
 
Investing in our common stock involves a degree of risk.  You should carefully consider the risks and uncertainties described below in addition to the other information included or incorporated by reference in this quarterly report.  If any of the following risks actually occur, our business, financial condition or results of operations would likely suffer.  In that case, the trading price of our common stock could fall.
 
The following factors and other risk factors could cause our actual results to differ materially from those contained in forward-looking statements in this Form 10-Q.  We updated these risk factors from those included in our annual report on Form 10-K to, among other things, update the risk factor regarding claims and lawsuits.
 
We have incurred losses in the past and may not be profitable in the future.  We have incurred losses in the past, and we may do so in the future.  While we reported net income in fiscal year 2005, we expect to report a loss for fiscal 2008 and have reported net losses of $3.0 million during fiscal year 2007, $9.5 million during the fiscal year 2006, $63,000 in fiscal year 2004 and $5.4 million in fiscal year 2003.
 
Our revenues and operating margins may decline and may be difficult to forecast, which could result in a decline in our stock price.  Our revenues, operating margins and cash flows are subject to significant variation from quarter to quarter due to a number of factors, many of which are outside our control.  These factors include:
 
·  
economic conditions in the marketplace;
 
·  
our customers’ budgets and demand for our services;
 
·  
seasonality of business;
 
·  
timing of service and product implementations;
 
·  
unplanned increases in costs;
 
·  
delays in completion of projects;
 
·  
intense competition;
 
·  
variability of software license revenues; and
 
·  
integration and costs of acquisitions.
 
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The occurrence of any of these factors may cause the market price of our stock to decline or fluctuate significantly, which may result in substantial losses to investors.  We believe that period-to-period comparisons of our operating results are not necessarily meaningful and/or indicative of future performance.  From time to time, our operating results may fail to meet analysts’ and investors’ expectations, which could cause a significant decline in the market price of our stock.  Price fluctuations and trading volume of our stock may be rapid and severe and may leave investors little time to react.  Other factors that may affect the market price of our stock include announcements of technological innovations or new products or services by competitors and general economic or political conditions, such as recession, acts of war or terrorism.  Fluctuations in the price of our stock could cause investors to lose all or part of their investment.
 
We may not be successful in divesting certain assets and liabilities, and our anticipated divestiture could disrupt our operations.  We may not be able to obtain reasonable offers for the fair value of the portions of PSSI and GBPO assets and liabilities that we are marketing.  In that event, we may be required to recognize additional impairment losses or to terminate our planned divestiture.  Furthermore, our announced divestiture plan has resulted in additional turnover of employees and has had an adverse impact on our ability to attract and retain customers, which, in turn, has had, and will continue to have, an adverse impact on the revenues generated by these businesses.  In addition, if our estimates of the fair value of these businesses are not accurate, we may incur additional impairment losses or other losses on the divestiture of these businesses.  Divestiture of certain portions of these businesses has been delayed, and may be further delayed, or may be unsuccessful, resulting in business disruption and increased costs of running and completing certain projects.
 
We may not be successful in identifying acquisition candidates and, if we undertake acquisitions, they could be expensive, increase our costs or liabilities or disrupt our business.  One of our strategies is to pursue growth through acquisitions.  We may not be able to identify suitable acquisition candidates at prices that we consider appropriate or to finance acquisitions at favorable terms.  If we do identify an appropriate acquisition candidate, we may be unsuccessful in negotiating the terms of the acquisition, financing the acquisition or, if the acquisition occurs, integrating the acquired business into our existing business.  Negotiations of potential acquisitions and the integration of acquired business operations could disrupt our business by diverting management attention away from day-to-day operations.  Acquisitions of businesses or other material operations may require additional debt or equity financing, resulting in leverage or dilution of ownership.  We also may not realize cost efficiencies or synergies that we anticipated when selecting our acquisition candidates.  In addition, we may need to record write-downs from future impairments of identified intangible assets and goodwill, which could reduce our future reported earnings.  Acquisition candidates may have liabilities or adverse operating issues that we fail to discover through due diligence prior to the acquisition.  Any costs, liabilities or disruptions associated with any future acquisitions we may pursue could harm our operating results.
 
Our current and future information technology infrastructure may not meet our requirements for the sustainable and economical growth of our EPP business. Our EPP business is highly dependent upon having a safe and secure information technology platform with sufficient capacity to meet the future growth of our business.  If our ability to develop and/or acquire upgrades or replacements of our existing platform does not keep pace with the growth of our business, we may not be able to meet our growth expectations.  Furthermore, if we are not able to acquire or develop these systems on a timely and economical basis, the profitability of our EPP business may be adversely affected.
 
While our continuing operations provide services to over 3,000 clients, our revenues and cash flows could decline significantly if we were unable to retain our largest clients.  Our electronic payment processing provides services to over 3,000 clients.  However, our contract with the U.S. Internal Revenue Service has historically generated about 25% of our annual revenues from electronic payment processing.  This contract is scheduled to expire at the end of 2008 if the IRS does not exercise its option to renew.  Our operating results and cash flows could decline significantly if we were unable to retain this client, or replace it in the event we were unable to renew this contract or are unsuccessful in future re-bids of this contract.

 
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Tier Technologies, Inc.

We operate in highly competitive markets.  If we do not compete effectively, we could face price reductions, reduced profitability and loss of market share.  Our business is focused on transaction processing and software systems solutions, which are highly competitive markets and are served by numerous international, national and local firms.  Many competitors have significantly greater financial, technical and marketing resources and name recognition than we do.  In addition, there are relatively low barriers to entry into these markets and we expect to continue to face additional competition from new entrants into our markets.  Parts of our business are subject to increasing pricing pressures from competitors, as well as from clients facing pressure to control costs.  Some competitors are able to operate at significant losses for extended periods of time, which increases pricing pressure on our products and services.  If we do not compete effectively, the demand for our products and services and our revenue growth and operating margins could decline, resulting in reduced profitability and loss of market share.
 
Changes in laws and government and regulatory compliance requirements may result in additional compliance costs and may adversely impact our reported earnings.  Our business is subject to numerous federal, state and local laws, government regulations, corporate governance standards, licensing and bonding requirements, industry association rules and public disclosure requirements, which are subject to change.  Changing laws, regulations and standards relating to corporate governance, accounting standards, and public disclosure, including the Sarbanes-Oxley Act of 2002, SEC regulations and Nasdaq Stock Market rules, are creating uncertainty for companies and increasing the cost of compliance.  To maintain high standards of corporate governance and public disclosure, we intend to invest all reasonably necessary resources to comply with evolving standards.  This investment may result in increased general and administrative expenses for outside services and a diversion of management time and attention from revenue-generating activities.  New laws, regulations or industry standards may be enacted, or existing ones changed, which could negatively impact our services and revenues.  Taxes or fees may be imposed or we could be subject to additional requirements in regard to privacy, security or qualification for doing business.  A change in such laws, rules or regulations could restrict or eliminate our ability to provide services and could increase costs, impair growth and make our services unprofitable.
 
Violation of any existing or future laws or regulations related to our EPP business, including laws governing money transmitters, could expose us to substantial liability and fines, force us to cease providing our services, or force us to change our business practices.  Our EPP segment is subject to numerous state laws and regulations, some states’ money transmitter regulations, and related licensing requirements.  We currently have a number of applications for licensure as a money transmitter pending in various states. In the future we may be subject to additional states’ money transmitter regulations, federal money laundering regulations and regulation of internet transactions.  We are also subject to the applicable rules of the credit/debit card association and National Automated Clearing House Association (NACHA).  If we are found to be in violation of any such laws, rules or regulations we could be exposed to significant financial liability, substantial fines and penalties, cease and desist orders, and other sanctions that could restrict or eliminate our ability to provide our services in one or more states or accept certain types of transactions in one or more states, or could force us to make costly changes to our business practices.  Even if we are not forced to change our business practices, the cost of obtaining these licenses and regulatory approvals could be substantial.
 
The revenues generated by our electronic payment processing operations may fluctuate and the ability to maintain profitability is uncertain.  EPP primarily provides credit and debit card and electronic check payment options for the payment of federal and state personal income taxes, real estate and personal property taxes, business taxes, fines for traffic violations and parking citations and educational and utility obligations.  The revenues earned by EPP depend on consumers’ continued willingness to pay a convenience fee and our relationships with clients, such as government taxing authorities, educational institutions, public utilities and their respective constituents.  If consumers are not receptive to paying a convenience fee; if card associations change their rules or laws are passed that do not allow us to charge the convenience fees; or if credit or debit card issuers or marketing partners eliminate or reduce the value of rewards to consumers under their respective rewards programs, demand for electronic payment processing services could decline.  The processing fees charged by credit/debit card associations and financial institutions can be increased with little or no notice, which could reduce margins and harm our
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profitability.  Demand for electronic payment processing services could also be affected adversely by a decline in the use of the Internet, economic factors such as a decline in availability credit, increased unemployment, or consumer migration to a new or different technology or payment method.  The use of credit and debit cards and electronic checks to make payments to government agencies is subject to increasing competition and rapid technological change.  If we are not able to develop, market and deliver competitive technologies, our market share will decline and our operating results and financial condition could suffer.
 
Our ability to grow depends largely on our ability to attract, integrate and retain qualified personnel.  The success of our business is based largely on our ability to attract and retain talented and qualified employees and contractors.  The market for skilled workers in our industry is extremely competitive.  In particular, qualified project managers and senior technical and professional staff are in great demand.  If we are not successful in our recruiting efforts or are unable to retain key employees, our ability to staff projects and deliver products and services may be adversely affected.  We believe our success also depends upon the continued services of senior management and a number of key employees whose employment may terminate at any time.  If one or more key employees resigns to join a competitor, to form a competing company, or as a result of a divestiture, the loss of such personnel and any resulting loss of existing or potential clients could harm our competitive position.
 
We depend on third parties for our products and services.  Failure by these third parties to perform their obligations satisfactorily could hurt our reputation, operating results and competitiveness.  Our business is highly dependent on working with other companies and organizations to bid on and perform complex multi-party projects.  We may act as a prime contractor and engage subcontractors, or we may act as a subcontractor to the prime contractor.  We use third-party software, hardware and support service providers to perform joint engagements.  We depend on licensed software and other technology from a small number of primary vendors. We also rely on a third-party co-location facility for our primary data center, use third-party processors to complete payment transactions and use third-party software providers for system solutions, security and infrastructure.  Our systems are dependent on integration and implementation of complex third party products and services including software and hardware.  The failure of any of these third parties to meet their contractual obligations, our inability to obtain favorable contract terms, failures or defects attributable to these third parties or their products, including in connection with system or software defects, implementation or testing, or the discontinuation of the services of a key subcontractor or vendor could result in degraded functionality or system failure, significant cost and liability, diminished profitability and damage to our reputation and competitive position.
 
Our fixed-price and transaction-based contracts require accurate estimates of resources and transaction volumes.  Failure to estimate these factors accurately could cause us to lose money on these contracts.  Our business relies on accurate estimates.  If we underestimate the resources, cost or time required for a project or overestimate the expected volume of transactions or transaction dollars processed, our costs could be greater than expected or our revenues could be less than expected.  Under fixed-price contracts, we generally receive our fee if we meet specified deliverables, such as completing certain components of a system installation.  For transaction-based contracts, we receive our fee on a per-transaction basis or as a percentage of dollars processed, such as the number of child support payments processed or tax dollars processed.  If we fail to prepare accurate estimates on factors used to develop contract pricing, such as labor costs, technology requirements or transaction volumes, we may incur losses on those contracts and our operating margins could decline.
 
Our revenue is highly dependent on government funding. The loss or decline of existing or future government funding could cause our revenue and cash flows to decline.  A significant portion of our revenue is derived from federal and state mandated projects.  A large portion of these projects may be subject to a reduction or discontinuation of funding, which may cause early termination of projects, diversion of funds away from our projects or delays in implementation.  The occurrence of any of these conditions could have an adverse effect on our projected revenue, cash flows and profitability.

 
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Unauthorized data access and other security breaches could have an adverse impact on our business and our reputation.  Security breaches or improper access to confidential data and personally identifiable information in our facilities, computer networks, or databases, or those of our suppliers, may cause harm to our business and result in liability and systems interruptions.  Despite security measures we have taken, our systems may be vulnerable to physical break-ins, fraud, computer viruses, attacks by hackers and similar problems causing interruption in service and loss or theft of confidential data and personally identifiable information that we store and/or process, .It is possible that our security controls over confidential information and personal data, our training on data security, and other practices we follow may not prevent the improper disclosure or unauthorized access to confidential data and personally identifiable information.  Our third-party suppliers also may experience security breaches involving the unauthorized access of confidential data and personally indentifiable information.  A security breach could result in theft, loss, publication, deletion or modification of such data and information, and cause harm to our business and reputation and a loss of clients and revenue.
 
We could suffer material losses if our operations or systems or platforms fail to perform properly or effectively.  Integral to our performance is the continued efficiency and proper functioning of our technical systems, platforms, and operational infrastructure. Failure of any or all of these resources subjects us to significant risks. This includes but is not limited to operational or technical failures of our systems and platforms, failure of third-party support and services, as well as the loss of key individuals or failure to perform on the part of the key individuals.  Our EPP segment processes a high volume of time sensitive payment transactions.  The majority of our tax related transactions are processed in short periods of time, including between April 1 and April 15 of each tax year for federal tax payments.  If there is a defect in our system software or hardware, an interruption or failure due to loss of system functionality, a delay in our system processing speed, a lack of system capacity, or loss of employees on short notice, even if for a short period of time, our ability to process transactions and provide services may be significantly limited, delayed or eliminated resulting in lost business and revenue and harm to our reputation.  Our insurance may not be adequate to compensate us for all losses that may occur as a result of any such event, or any system, security or operational failure or disruption.
 
If we are not able to protect our intellectual property, our business could suffer serious harm. Our systems and operating platforms, scripts, software code and other intellectual property are generally proprietary, confidential, and may be trade secrets.  We protect our intellectual property rights through a variety of methods, such as use of nondisclosure and license agreements and use of trade secret, copyright and trademark laws.  Ownership of developed software and customizations to software are the subject of negotiation and license arrangements with individual clients.  Despite our efforts to safeguard and protect our intellectual property and proprietary rights, there is no assurance that these steps will be adequate to avoid the loss or misappropriation of our rights or that we will be able to detect unauthorized use of our intellectual property rights.  If we are unable to protect our intellectual property, competitors could market services or products similar to ours, and demand for our offerings could decline, resulting in an adverse impact on revenues.
 
We may be subject to infringement claims by third parties, resulting in increased costs and loss of business.  From time to time we receive notices from others claiming we are infringing on their intellectual property rights.  Defending a claim of infringement against us could prevent or delay our providing products and services, cause us to pay substantial costs and damages, force us to redesign products or enter into royalty or licensing agreements on less favorable terms.  If we are required to enter into such agreements or take such actions, our operating margins could decline.
 
If we are not able to obtain adequate or affordable insurance coverage or bonds, we could face significant liability claims and increased premium costs and our ability to compete for business could be compromised.  We maintain insurance to cover various risks in connection with our business.  Additionally, our business includes projects that require us to obtain performance, statutory and bid bonds from a licensed surety.  There is no guarantee that such insurance coverage or bonds will continue to be available on reasonable terms, or at all.  If we are unable to obtain or maintain adequate insurance and bonding coverage, potential liabilities associated with the risks discussed in this report could exceed our
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Tier Technologies, Inc.

coverage, and we may not be able to obtain new contracts or continue to provide existing services, which could result in decreased business opportunities and declining revenues.
 
Our markets are changing rapidly.  If we are not able to adapt to changing conditions, we may lose market share and may not be able to compete effectively.  The markets for our products are characterized by rapid changes in technology, client expectations and evolving industry standards.  Our future success depends on our ability to innovate, develop, acquire and introduce successful new products and services for our target markets and to respond quickly to changes in the market.  If we are unable to address these requirements, or if our products do not achieve market acceptance, we may lose market share and our revenues could decline.
 
Our business is subject to increasing performance requirements, which could result in reduced revenues and increased liability. Our business involves projects that are critical to the operations of our clients' businesses.  The failure to meet client expectations could damage our reputation and compromise our ability to attract new business.  On certain projects we make performance guarantees, based upon defined operating specifications, service levels and delivery dates, which are sometimes backed by contractual guarantees and performance, statutory or bid bonds.  Unsatisfactory performance or unanticipated difficulties or delays in starting or completing such projects may result in termination of the contract, a reduction in payment, liability for penalties and damages, or claims against a bond.  Client performance expectations or unanticipated delays could necessitate the use of more resources than we initially budgeted for a particular project, which could increase our project costs and make us less profitable.
 
 
ITEM 4.  SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS
 
The Annual Meeting of Shareholders of Tier Technologies, Inc. was held on February 28, 2008.  The following matters were voted upon at this meeting.
 
1.  
Election of six directors to serve for the ensuing year and until successors are elected; and
 
2.  
Ratification of McGladrey & Pullen, LLP as our independent registered public accounting firm for the fiscal year ending September 30, 2008.
 
The number of shares of common stock entitled to vote at the annual meeting was 19,544,454.  The number of shares of common stock present or represented by proxy was 14,691,458.  The results of the votes on each of the matters presented to the shareholders at our annual meeting are set forth below.
 
Matter
 
Votes in favor
   
Votes withheld
   
Abstentions
 
1.  Election of Directors
                 
Charles W. Berger
    11,248,012       3,443,446        
Samuel Cabot III
    10,966,048       3,725,410        
John J. Delucca
    12,981,828       1,709,630        
Morgan P. Guenther
    11,202,991       3,488,467        
Ronald L. Rossetti
    10,939,457       3,752,001        
James R. Stone
    12,982,541       1,708,917        
                         
2.  The ratification of McGladrey & Pullen, LLP as our independent registered public accounting firm for the fiscal year ending September 30, 2008
    14,519,759       158,608       13,091  
 
ITEM 5.  OTHER INFORMATION
 
On April 30, 2008, Tier Technologies, Inc. entered into an employment agreement with Ronald L. Rossetti, providing for Mr. Rossetti’s employment as chief executive officer of the registrant for a period of three years from the date of the agreement.  Mr. Rossetti’s previous employment agreement expired in 2007.  Mr. Rossetti is currently the chief executive officer of the registrant and chairman of its board of directors.
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Tier Technologies, Inc.

 
The employment agreement provides that on or after April 30, 2010 (or prior to such time with the agreement of the compensation committee of the registrant’s board of directors), Mr. Rossetti may relinquish his role as chief executive officer and serve for the remainder of the term of the agreement as the non-executive chairman of the registrant’s board of directors and as its lead director.

Pursuant to the employment agreement, Mr. Rossetti will receive a base salary of $400,000 per year for the first year, such salary to be subject to increase but not decrease by the board thereafter, and, while serving as chief executive officer, will be entitled to participate in all employee benefit programs for which he is eligible.  In addition, as long as Mr. Rossetti is serving as the registrant’s chief executive officer, he will be entitled to participate in the registrant’s incentive and equity compensation programs for senior-level executives.  Mr. Rossetti’s maximum annual incentive opportunity will be at least 100% of his base salary for the applicable fiscal year.  The employment agreement also provides for Mr. Rossetti to participate in an enterprise value award plan, subject to approval by the compensation committee of the registrant’s board of directors (which has been provided), which would provide grants of up to an aggregate of 550,000 restricted stock units (to be paid in shares of the registrant’s common stock to the extent available under the registrant’s Amended and Restated 2004 Stock Incentive Plan, with any amount that cannot be paid in shares thereunder to be paid in cash) to Mr. Rossetti if the registrant’s common stock achieves the price targets set forth in the plan, which is included as an exhibit to the employment agreement.  Such restricted stock units will vest in full on the earliest of (i) the expiration of the term of the employment agreement, (ii) three years after the end of the measurement period in which they are earned, (iii) termination of Mr. Rossetti’s employment for death or disability, (iv) termination of Mr. Rossetti’s employment by the registrant other than for cause (as defined in the employment agreement, (v) termination of Mr. Rossetti’s employment by Mr. Rossetti for good reason (as defined in the employment agreement), or (vi) a change in control of the registrant while Mr. Rossetti remains employed by the registrant.  If Mr. Rossetti moves to the non-executive chairman position and ceases to be chief executive officer, his compensation will decline to the amount of his base salary (and the continued ability to vest in the Enterprise Value Award).

The registrant has also agreed to continue to provide Mr. Rossetti with a corporate apartment located within a reasonable daily commuting distance of the registrant’s corporate headquarters and to continue to reimburse his or his spouse’s airfare for travel between the city of his residence and the registrant’s corporate headquarters.  The registrant will make a gross-up payment to Mr. Rossetti for any taxes associated with this benefit.  These benefits apply while he is the chief executive officer.

If Mr. Rossetti’s employment terminates as a result of disability, all of Mr. Rossetti’s options, restricted stock grants and restricted stock units will vest in full upon such termination, and the registrant will pay Mr. Rossetti such other amounts and provide such other benefits as set forth in the employment agreement.  In addition, if Mr. Rossetti’s employment terminates as a result of his death, Mr. Rossetti terminates his employment for good reason or the registrant terminates Mr. Rossetti’s employment without cause, the registrant will pay to him (or his estate) an amount equal to his base salary in effect on the date of the termination plus a bonus equal to the average bonus paid to Mr. Rossetti for the past three years, provided that the payment on death may be eliminated if the company obtains life insurance coverage for his benefit as provided in the agreement.  Further, if Mr. Rossetti terminates his employment for good reason or the registrant terminates Mr. Rossetti’s employment without cause while Mr. Rossetti is serving as the registrant’s chief executive officer, the registrant will pay to Mr. Rossetti a portion of the average bonus paid to Mr. Rossetti for the past three years, prorated based on the number of months he worked in the fiscal year in which the termination occurs.  Payments described in this and the next paragraph are generally subject to a requirement that Mr. Rossetti release all releaseable claims against the company.

In the event of a change in control of the registrant while Mr. Rossetti remains employed by the registrant, in addition to the vesting of options, restricted stock and restricted stock units described above, Mr. Rossetti may be entitled to payments equal to up to two times his base salary plus the average bonus paid to Mr. Rossetti for the past three years, depending on the length of his employment after such
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change in control or the termination of his employment in connection with such change in control, all as set forth in the employment agreement.

In addition, the registrant has agreed to make specified tax gross-up payments to Mr. Rossetti if he becomes subject to the excise tax imposed by Section 4999 of the Internal Revenue Code upon a change of control of the registrant (commonly referred to as a parachute tax gross-up).

This summary of the employment agreement and the exhibits thereto is qualified by reference to such agreements, which are filed herewith as Exhibit 10.1, and are incorporated herein by reference.
 

 

 
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Tier Technologies, Inc.


 
ITEM 6.  EXHIBITS
 
Exhibit
Number
Description
10.1
Employment Agreement between Tier Technologies, Inc. and Ronald L. Rossetti, dated April 30, 2008.
 
31.1
Certification of Chief Executive Officer pursuant to Rules 13a-14(a) and 15d-14(a) promulgated under the Securities Exchange Act of 1934, as amended.
 
31.2
Certification of Chief Financial Officer pursuant to Rules 13a-14(a) and 15d-14(a) promulgated under the Securities Exchange Act of 1934, as amended.
 
32.1
Certification of Chief Executive Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
 
32.2
Certification of Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
 
 
Filed herewith.



 
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SIGNATURE
 
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report on Form 10-Q to be signed on its behalf by the undersigned thereunto duly authorized.
 


 
Tier Technologies, Inc.

Dated:  May 6, 2008


 
By:
/s/ Ronald Johnston
 
                                    Ronald Johnston
  Chief Financial Officer
         (Principal Financial and Accounting Officer
     and a Duly Authorized Officer)

 
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