form10q.htm


UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-Q
(Mark One)
x
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended June 30, 2010

OR

o
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
__________________

Commission file number 000-23195

TIER TECHNOLOGIES, INC.
(Exact name of registrant as specified in its charter)

Delaware
94-3145844
(State or other jurisdiction
of incorporation or organization)
(I.R.S. Employer
Identification No.)
11130 Sunrise Valley Drive, Suite 300
Reston, Virginia 20191
 (Address of principal executive offices)

(571) 382-1000
(Registrant's telephone number, including area code)

Not applicable
(Former name, former address, and former fiscal year, if changed since last report)

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.Yes x No o
 
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).Yes o No o
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company.  See definition of “large accelerated filer," "accelerated filer," and "smaller reporting company” in Rule 12b-2 of the Exchange Act.  (Check one):
 
   Large accelerated filer o
Accelerated filer x
Non-accelerated filer o
Smaller reporting company o
(Do not check if a smaller reporting company)
 
 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes o     No x
 
At July 31, 2010 there were 18,150,965 shares of the Registrant's Common Stock outstanding.


 
 
 

 
TIER TECHNOLOGIES, INC.
TABLE OF CONTENTS

 
PART I.  FINANCIAL INFORMATION
1
Item 1.  Consolidated Financial Statements
1
Consolidated Balance Sheets
1
Consolidated Statements of Operations
2
Consolidated Statements of Comprehensive (Loss)/Income
3
Consolidated Statements of Cash Flows
4
Consolidated Supplemental Cash Flow Information
5
Notes to Consolidated Financial Statements
6
Note 1—Nature of Operations and Basis of Presentation
6
Note 2—Recent Accounting Pronouncements
7
Note 3—Investments
8
Note 4—Fair Value Measurements
9
Note 5—Customer Concentration and Risk
11
Note 6—Goodwill and Other Intangible Assets
12
Note 7—Income Taxes
13
Note 8—Contingencies and Commitments
14
Note 9—Related Party Transactions
16
Note 10—Segment Information
17
Note 11—Shareholders’ Equity
19
Note 12—Share-based Payment
19
Note 13—Discontinued Operations
23
Note 14—(Loss)/Earnings per Share
24
Note 15—Acquisition
24
Note 16—Subsequent Events
25
Item 2.  Management's Discussion and Analysis of Financial Condition
and Results of Operations
26
Item 3.  Quantitative and Qualitative Disclosures about Market Risk
37
Item 4.  Controls and Procedures
38
PART II.  OTHER INFORMATION
39
Item 1A.  Risk Factors
39
Item 2.  Unregistered Sales of Equity Securities and Use of Proceeds
45
Item 6.  Exhibits
46
SIGNATURE
47
EXHIBIT INDEX
48
 
Private Securities Litigation Reform Act Safe Harbor Statement
 
Certain statements contained in this report, including statements regarding the future development of and demand for our services and our markets, anticipated trends in various expenses, expected costs of legal proceedings, expectations for the wind-down of certain operations, expectations regarding our platform consolidation and related customer migration efforts and other statements that are not historical facts, are forward-looking statements within the meaning of the federal securities laws.  These forward-looking statements relate to future events or our future financial and/or operating performance and generally can be identified as such because the context of the statement includes words such as "may," "will," "intends," "plans," "believes," "anticipates," "expects," "estimates," "shows," "predicts," "potential," "continue," or "opportunity," the negative of these words or words of similar import.  These forward-looking statements are subject to risks and uncertainties, including the risks and uncertainties described and referred to under Item 1A. Risk Factors beginning on page 39, which could cause actual results to differ materially from those anticipated as of the date of this report.  We undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
 
 
i

 
 
 
PART I.  FINANCIAL INFORMATION
 
ITEM 1.  CONSOLIDATED FINANCIAL STATEMENTS
 
TIER TECHNOLOGIES, INC.
CONSOLIDATED BALANCE SHEETS
 
(in thousands)
 
June 30,
2010
   
September 30,
2009
 
   
(unaudited)
       
ASSETS:
           
Current assets:
           
Cash and cash equivalents
  $ 33,081     $ 21,969  
Investments in marketable securities
    29,116       4,499  
Restricted investments
    1,311       1,361  
Accounts receivable, net
    3,250       4,790  
Settlements receivable, net
    8,208       10,592  
Prepaid expenses and other current assets
    2,301       2,239  
Total current assets
    77,267       45,450  
                 
Property, equipment and software, net
    11,310       7,990  
Goodwill
    17,359       17,329  
Other intangible assets, net
    8,584       12,038  
Investments in marketable securities
          31,169  
Restricted investments
    6,000       6,000  
Other assets
    683       571  
Total assets
  $ 121,203     $ 120,547  
                 
LIABILITIES AND SHAREHOLDERS’ EQUITY:
               
Current liabilities:
               
Accounts payable
  $ 230     $ 84  
Settlements payable
    16,348       13,911  
Accrued compensation liabilities
    4,192       3,213  
Accrued discount fees
    4,658       5,343  
Other accrued liabilities
    2,256       3,425  
Deferred income
    406       861  
Total current liabilities
    28,090       26,837  
Other liabilities
    1,844       1,121  
Total liabilities
    29,934       27,958  
                 
Contingencies and commitments (Note 8)
               
                 
Shareholders’ equity:
               
Preferred stock, no par value; authorized shares:  4,579;
no shares issued and outstanding
           
Common stock, $0.01 par value, and paid-in capital; shares authorized: 44,260;
shares issued: 20,687 and 20,687; shares outstanding: 18,151 and 18,238
    193,147       192,030  
Treasury stock—at cost, 2,536 and 2,449 shares
    (21,020 )     (20,271 )
Accumulated other comprehensive income
    1        
Accumulated deficit
    (80,859 )     (79,170 )
Total shareholders’ equity
    91,269       92,589  
Total liabilities and shareholders’ equity
  $ 121,203     $ 120,547  
 
See Notes to Consolidated Financial Statements

 
1

 

 
TIER TECHNOLOGIES, INC.
CONSOLIDATED STATEMENTS OF OPERATIONS
(unaudited)

   
Three months ended
June 30,
   
Nine months ended
June 30,
 
(in thousands, except per share data)
 
2010
   
2009
   
2010
   
2009
 
Revenues
  $ 39,447     $ 44,213     $ 102,889     $ 102,561  
                                 
Costs and expenses:
                               
Direct costs
    30,611       33,367       77,239       76,556  
General and administrative
    5,950       6,269       18,469       20,411  
Selling and marketing
    1,396       2,236       4,435       5,464  
Depreciation and amortization
    1,670       1,858       4,913       4,942  
Total costs and expenses
    39,627       43,730       105,056       107,373  
(Loss)/income from continuing operations before other income and income taxes
    (180 )     483       (2,167 )     (4,812 )
                                 
Other income:
                               
Gain/(loss) on investments
    17       45       31       (54 )
Gain on sale of assets
    10             10        
Interest income, net
    90       118       388       662  
Total other income
    117       163       429       608  
                                 
(Loss)/income from continuing operations before income taxes
    (63 )     646       (1,738 )     (4,204 )
Income tax provision
    157       1       12       2  
                                 
(Loss)/income from continuing operations
    (220 )     645       (1,750 )     (4,206 )
(Loss)/gain from discontinued operations, net
    (180 )     (408 )     61       (6,072 )
                                 
Net (loss)/income
  $ (400 )   $ 237     $ (1,689 )   $ (10,278 )
                                 
(Loss)/earnings per share—Basic and diluted:
                               
From continuing operations
  $ (0.01 )   $ 0.03     $ (0.09 )   $ (0.21 )
From discontinued operations
    (0.01 )     (0.02 )           (0.31 )
(Loss)/earnings per share—Basic and diluted
  $ (0.02 )   $ 0.01     $ (0.09 )   $ (0.52 )
                                 
Weighted average common shares used in computing:
                               
Basic (loss)/earnings per share
    18,151       19,458       18,153       19,635  
Diluted (loss)/earnings per share
    18,151       19,597       18,153       19,635  

See Notes to Consolidated Financial Statements

 
2

 


TIER TECHNOLOGIES, INC.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE (LOSS)/INCOME
(unaudited)
 
   
Three months ended
June 30,
   
Nine months ended
June 30,
 
(in thousands)
 
2010
   
2009
   
2010
   
2009
 
Net (loss)/income
  $ (400 )   $ 237     $ (1,689 )   $ (10,278 )
Other comprehensive income, net of tax:
                               
Unrealized gain/(loss) on investment in marketable securities
    2             1       (2 )
Impact of unrealized loss transferred from AOCI into net loss
                      2,504  
Other comprehensive income
    2             1       2,502  
Comprehensive (loss)/income
  $ (398 )   $ 237     $ (1,688 )   $ (7,776 )

See Notes to Consolidated Financial Statements

 
3

 
TIER TECHNOLOGIES, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(unaudited)
   
Nine months ended
June 30,
 
(in thousands)
 
2010
   
2009
 
CASH FLOWS FROM OPERATING ACTIVITIES:
           
Net loss
  $ (1,689 )   $ (10,278 )
Less: Gain/(loss) from discontinued operations, net
    61       (6,072 )
Loss from continuing operations, net
    (1,750 )     (4,206 )
Non-cash items included in net loss:
               
Depreciation and amortization
    4,913       5,012  
Provision for doubtful accounts
    758       250  
Deferred rent
    275        
Share-based compensation
    715       1,715  
(Gain)/loss on trading investments
    (31 )     54  
Gain on sale of equipment
    (10 )      
Other
    (3 )     21  
Net effect of changes in assets and liabilities:
               
Accounts and settlements receivable, net
    3,167       (4,305 )
Prepaid expenses and other assets
    (426 )     (1,395 )
Accounts and settlements payable and accrued liabilities
    1,623       9,155  
Income taxes receivable
          (71 )
Deferred income
    (455 )     (746 )
Cash provided by operating activities from continuing operations
    8,776       5,484  
Cash provided by (used in) operating activities from discontinued operations
    61       (5,224 )
Cash provided by operating activities
    8,837       260  
CASH FLOWS FROM INVESTING ACTIVITIES:
               
Purchases of available-for-sale securities
    (23,586 )     (33,956 )
Maturities of available-for-sale securities
    9,894       23,874  
Sales of trading securities
    20,325       50  
Maturities of restricted investments
          500  
Purchase of equipment and software
    (3,826 )     (2,347 )
Additions to goodwill—ChoicePay acquisition
    (30 )     (6,896 )
Collection on note receivable
    261        
Proceeds from sale of equipment
    10        
Proceeds from sale of discontinued operations
          1,255  
Cash provided by (used in) investing activities from continuing operations
    3,048       (17,520 )
Cash used in investing activities from discontinued operations
          (437 )
Cash provided by (used in) investing activities
    3,048       (17,957 )
CASH FLOWS FROM FINANCING ACTIVITIES:
               
Purchase of company stock
    (749 )     (3,316 )
Net proceeds from issuance of common stock
          238  
Collection of note receivable
          71  
Capital lease obligations and other financing arrangements
    (24 )     (13 )
Cash used in financing activities
    (773 )     (3,020 )
Net increase (decrease) in cash and cash equivalents
    11,112       (20,717 )
Cash and cash equivalents at beginning of period
    21,969       47,735  
Cash and cash equivalents at end of period
  $ 33,081     $ 27,018  
See Notes to Consolidated Financial Statements

 
4

 

TIER TECHNOLOGIES, INC.
CONSOLIDATED SUPPLEMENTAL CASH FLOW INFORMATION
(unaudited)

   
Nine months ended
June 30,
 
(in thousands)
 
2010
   
2009
 
SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:
           
Cash paid during the period for:
           
Interest
  $ 15     $ 4  
Income taxes paid, net
  $ 52     $ 71  
SUPPLEMENTAL SCHEDULE OF NON-CASH INVESTING AND FINANCING ACTIVITIES:
               
Fair value of ARS Rights
  $ 2,391     $ 3,107  
Investments released from restriction
  $ 50     $  
Fair value adjustment of trading securities
  $ 2,422     $ 657  
Tenant improvements acquired with deferred rent credit
  $ 959     $  
Notes receivable from third parties
  $     $ 950  
Transfer from available-for-sale to trading securities, at par value
  $     $ 31,325  
Purchase price of ChoicePay acquisition
  $     $ 7,566  
Fair value of net assets acquired
  $     $ 4,794  
Goodwill from ChoicePay acquisition
  $     $ 2,772  
Equipment acquired under capital lease obligations and other financing arrangements
  $     $ 116  


See Notes to Consolidated Financial Statements

 
5

 
Tier Technologies, Inc.

 


 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
 
NOTE 1—NATURE OF OPERATIONS AND BASIS OF PRESENTATION
 
NATURE OF OPERATIONS
 
Tier Technologies, Inc., or Tier, primarily provides Electronic Payment Solutions, or EPS.  EPS services are provided by our wholly owned subsidiary Official Payments Corporation, or OPC.  We operate in the following biller direct markets:
 
·  
Federal—which includes federal income and business tax payments;
 
·  
State and local—which includes state and local income tax payments;
 
·  
Property tax—which covers state and local real property tax;
 
·  
Utility;
 
·  
Education—which consists of services to post-secondary educational institutions; and
 
·  
Other—which includes local government fines and fees, motor vehicle registration and payments, rent, insurance, K-12 education meal pay and fee payments, and personal property tax payments.
 
We also operate in two other business areas which we are winding down.  These are portions of our former Government Business Process Outsourcing, or GBPO, and Packaged Software Systems Integration, or PSSI, operations that we expect to wind-down over a three-year period because they are neither compatible with our long-term strategic direction nor complementary with the other businesses that we divested.  These operations include:
 
· 
Voice and Systems Automation (formerly part of GBPO)provides call center interactive voice response systems and support services, including customization, installation and maintenance; and
 
· 
Public Pension Administration Systems (formerly part of PSSI)provides services to support the design, development and implementation of pension applications for state, county and city governments.
 
 
We reclassified historical information presented in our Consolidated Financial Statements and our Notes to Consolidated Financial Statements to conform to the current period’s presentation.  For additional information about our EPS and Wind-down operations, see Note 10—Segment Information. For additional information about businesses in which we no longer operate, and have divested, see Note 13—Disconitinued Operations.
 
BASIS OF PRESENTATION
 
Our Consolidated Financial Statements were prepared in accordance with accounting principles generally accepted in the United States of America, or US GAAP, for interim financial information and in accordance with Regulation S-X, Article 10, under the Securities Exchange Act of 1934, as amended.  They are unaudited and exclude some disclosures required for annual financial statements.  We believe we have made all necessary adjustments so that our Consolidated Financial Statements are presented fairly and that all such adjustments are of a normal recurring nature.
 
Preparing financial statements requires us to make estimates and assumptions that affect the amounts reported on our Consolidated Financial Statements and accompanying notes.  We believe that near-term changes could impact the following estimates: effective tax rates, deferred taxes and associated valuation allowances; collectability of receivables; share-based compensation; and valuation of goodwill, intangibles and investments.  Although we believe the estimates and assumptions used in preparing our Consolidated Financial Statements and related notes are reasonable in light of known facts and circumstances, actual results could differ materially.
 
6

 
Tier Technologies, Inc.
 


NOTE 2—RECENT ACCOUNTING PRONOUNCEMENTS
 
FASB ASC 810.  In December 2007, the Financial Accounting Standards Board, or FASB, issued Accounting Standard Codification, or ASC, or FASB ASC 810, which requires companies to measure non-controlling interests in subsidiaries at fair value and to classify them as a separate component of equity.  FASB ASC 810 is effective as of each reporting fiscal year beginning after December 15, 2008, and applies only to transactions occurring after the effective date.  We have adopted FASB ASC 810 October 1, 2009.  The adoption of FASB ASC 810 has not had a material effect on our financial position or results of operations.
 
FASB ASC 805.  In December 2007, FASB issued FASB ASC 805, which requires companies to measure assets acquired and liabilities assumed in a business combination at fair value.  In addition, liabilities related to contingent consideration are to be re-measured at fair value in each subsequent reporting period.  FASB ASC 805 also requires the acquirer in pre-acquisition periods to expense all acquisition-related costs.  FASB ASC 805 is effective for fiscal years beginning after December 15, 2008, and is applicable only to transactions occurring after the effective date.  We have adopted FASB ASC 805 October 1, 2009.  The adoption of FASB ASC 805 has not had a material effect on our financial position or results of operations.
 
FASB ASC 350-30-35.  In April 2008, FASB issued FASB ASC 350-30-35-1.  This ASC amends the factors that should be considered in developing renewal or extension assumptions used to determine the useful life of a recognized intangible asset.  FASB ASC 350-30-35-1 improves the consistency between the useful life of a recognized intangible asset and the period of expected cash flows used to measure the fair value of the asset under other applicable accounting literature. We have adopted FASB ASC 350-30-35-1 October 1, 2009.  The adoption of this ASC did not have a material effect on our financial position and results of operations.
 
FASB ASC 860.  In June 2009, the FASB issued FASB ASC 860, which eliminates the concept of a qualifying special-purpose entity, creates more stringent conditions for reporting a transfer of a portion of a financial asset as a sale, clarifies other sale-accounting criteria, and changes the initial measurement of a transferor’s interest in transferred financial assets. FASB ASC 860 will be effective for transfers of financial assets in fiscal years beginning after November 15, 2009 and in interim periods within those fiscal years with earlier adoption prohibited. We will adopt FASB ASC 860 on October 1, 2010.  We are currently evaluating the effect the adoption of FASB ASC 860 will have on our financial position and results of operations.
 
FASB ASU 2010-06.  In January 2010, the FASB issued Accounting Standards Update, or ASU, or FASB ASU 2010-06, which amends the disclosure requirements relating to recurring and nonrecurring fair value measurements.  New disclosures are required about transfers into and out of the levels 1 and 2 fair value hierarchy and separate disclosures about purchases, sales, issuances and settlements relating to Level 3 measurements.  This ASU also requires an entity to present information about purchases, sales, issuances and settlements for significant unobservable inputs on a gross basis rather than as a net number.  This ASU was effective for us with the reporting period beginning January 1, 2010, except for the disclosures on the roll forward activities for Level 3 fair value measurements, which will become effective for us with the reporting period beginning October 1, 2011.  The adoption of this ASU had no impact on our financial position and results of operations, as it only requires additional disclosures.
 
FASB ASU 2010-09.  In February 2010, the FASB issued, and we adopted, FASB ASU 2010-09, which amends implementation issues related to an entity’s requirement to perform and disclose subsequent events procedures.  ASU 2010-09 requires SEC filers to evaluate subsequent events through the date the financial statements are issued and exempts SEC filers from disclosing the date through which subsequent events have been evaluated, among other things.  The adoption of this ASU had no impact on our financial position and results of operations, as it only changes disclosure requirements.

 
7

 
Tier Technologies, Inc.

 

NOTE 3—INVESTMENTS
 
We own investments in marketable securities designated as available-for-sale or trading securities as defined by US GAAP.  Current Restricted investments on the Consolidated Balance Sheets, totaling $1.3 million at June 30, 2010 and $1.4 million at September 30, 2009, were pledged in connection with performance bonds and will be restricted for the terms of the project performance periods, the latest of which is estimated to end in December 2010.  Our bank requires us to maintain a $6.0 million money market investment as a compensating balance to guarantee availability of funds for processing outgoing Automated Clearing House payments to our clients.  This money market investment is reported as long-term Restricted investments on the Consolidated Balance Sheets.
 
We evaluate certain available-for-sale investments for other-than-temporary impairment when the fair value of the investment is lower than its book value.  Factors that management considers when evaluating for other-than-temporary impairment include:  the length of time and the extent to which market value has been less than cost; the financial condition and near-term prospects of the issuer; interest rates; credit risk; the value of any underlying portfolios or investments; and our intent and ability to hold the investment for a period of time sufficient to allow for any anticipated recovery in the market.  We do not adjust the recorded book value for declines in fair value that we believe are temporary, if we have the intent and ability to hold the associated investments for the foreseeable future and we have not made the decision to dispose of the securities as of the reported date.
 
At June 30, 2010 and September 30, 2009, our investment portfolio included $10.9 million and $31.2 million, respectively, par value of municipal bonds that were collateralized with student loans.  As further discussed below, during the nine months ended June 30, 2010, we liquidated $20.3 million of our auction rate securities, or ARS, and have invested those funds in other short term liquid investments.
 
Our ARS were illiquid investments and there had been no successful auctions of our securities since February 2008.  We do not believe the unsuccessful auctions were the result of the deterioration of the underlying credit quality of those securities.  Our securities represented AAA rated student loan backed securities that were guaranteed by the issuing states and the Federal Family Education Loan Program (FFELP).
 
On November 11, 2008, we accepted an offer from our investment manager, UBS AG, or UBS, providing us with rights related to our ARS, or ARS Rights.  The ARS Rights (which had features that operate like put options) were covered in a prospectus dated October 7, 2008.  The ARS Rights entitled us to sell our existing ARS to UBS for a price equal to the par value plus accrued but unpaid interest, at any time during the period from June 30, 2010 through July 2, 2012.  The ARS Rights also granted to UBS the sole discretion and right to sell or otherwise dispose of our eligible ARS at any time until July 2, 2012, without prior notification, so long as we received a payment of par value.  On June 30, 2010 we formally exercised our rights under the ARS Rights to sell the ARS remaining in our portfolio to UBS at par value plus accrued but unpaid interest.  This transaction was completed on July 2, 2010 and we invested the proceeds in other liquid short term investments.
 
US GAAP permits us to measure the ARS Rights, a recognized financial asset, at fair value in order to match the changes in the fair value of the ARS.  As a result, unrealized gains and losses have been included in earnings.  At June 30, 2010 the fair value of the ARS Rights total is $0.9 million, and is adjusted each reporting period, with the change to Gain/(loss) on investments in our Consolidated Statements of Operations.  With the exercise of the ARS Rights and the subsequent sale of the ARS, we do not expect any more changes associated with the ARS Rights.
 
As a result of the redemption of the ARS Rights on June 30, 2010, and the completion of the transaction on July 2, 2010, we have reclassified our ARS from long term Investments in marketable securities to current Investments in marketable securities on our Consolidated Balance Sheets.
 
8

 
Tier Technologies, Inc.

 

Unrestricted investments with original maturities of 90 days or less (as of the date that we purchased the securities) are classified as cash equivalents.  Except for our restricted investments, ARS, and ARS Rights, all other investments are categorized as available-for-sale investments.  These securities are recorded at estimated fair value, based on quoted market prices or pricing methodologies.  Any increases or decreases in fair value would be recorded as unrealized gains and losses in other comprehensive income.  ARS and ARS Rights are classified as trading securities with changes in fair value recorded in current earnings.
 
The following table shows the balance sheet classification, amortized cost and estimated fair value of investments included in current and long-term investments in marketable securities:
 
   
June 30, 2010
   
September 30, 2009
 
(in thousands)
 
Amortized cost
   
Net loss impact
   
Estimated fair value
   
Amortized cost
   
Net loss
impact
   
Estimated fair value
 
Short-term investments in marketable securities:
                                   
Available for sale securities:
                                   
Discount notes
  $ 13,693     $ 2     $ 13,695     $     $     $  
Commercial paper
    2,999       (2 )     2,997                    
Treasury bills
    1,499             1,499       4,499             4,499  
Certificate of Deposit
    50             50                    
Total available for sale securities
    18,241             18,241       4,499             4,499  
                                                 
Trading investments:
                                               
Debt securities (State and local bonds)
    10,875       (899 )     9,976                    
Auction rate securities Rights Series
          899       899                    
Total trading investments
    10,875             10,875                    
                                                 
Total short-term investments in marketable securities
    29,116             29,116       4,499             4,499  
                                                 
Long-term investments in marketable securities:
                                               
Trading Investments:
                                               
Debt securities (State and local bonds)
                      31,200       (3,320 )     27,880  
Auction rate securities Rights Series
                            3,289       3,289  
Total long-term investments in marketable securities
                      31,200       (31 )     31,169  
                                                 
Total investments
  $ 29,116     $     $ 29,116     $ 35,699     $ (31 )   $ 35,668  
 
As of June 30, 2010, all of the debt securities that were included in marketable securities had remaining maturities within one year.  As of June 30, 2010, all the debt securities included as trading investments have maturities in excess of ten years, with the exception of our ARS Rights, which expire in July 2012.  While all of these debt securities had long-term maturities, they are all auction rate securities with interest rates that typically reset every 28 days.
 
NOTE 4—FAIR VALUE MEASUREMENTS
 
Fair value is defined under US GAAP as the exchange price that would be received for an asset or paid to transfer a liability (an exit price) in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants on the measurement date.  Valuation techniques used to measure fair value must maximize the use of observable inputs and minimize the use of unobservable
 
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Tier Technologies, Inc.

inputs.  The fair value hierarchy is based on three levels of inputs that may be used to measure fair value as follows:
 
Level 1—
Quoted prices in active markets for identical assets or liabilities.  Our Level 1 investments include: money market accounts, U.S. treasury securities, discount notes and commercial paper.
 
  Level 2—
Inputs other than quoted prices in active markets, that are observable, either directly or indirectly, such as quoted prices for similar assets or liabilities; quoted prices in markets that are not active; or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities.  Our Level 2 investments consist of certificates of deposit.
 
  Level 3—
Unobservable inputs, for which there is little or no market data for the assets or liabilities.  Our Level 3 investments consist of auction rate securities and our auction rate securities rights (see Note 3—Investments for more information on these securities), which we value using the income approach.
 
The following table represents the fair value hierarchy for our financial assets, comprised of cash equivalents and investments, measured at fair value on a recurring basis as of June 30, 2010 and September 30, 2009.
 
Fair value measurements as of June 30, 2010
 
                         
(in thousands)
 
Level 1
   
Level 2
   
Level 3
   
Total
 
Cash equivalents:
                       
Money market
  $ 2,066     $     $     $ 2,066  
Discount note
    2,500                   2,500  
                                 
Investments in marketable securities:
                               
Commercial paper
    2,997                   2,997  
Discount notes
    13,695                   13,695  
U.S. Treasury bills
    1,499                   1,499  
Certificates of deposit
          50             50  
Debt securities
                9,976       9,976  
Auction Rate Securities Rights
                899       899  
                                 
Restricted investments:
                               
Money market
    6,000                   6,000  
Certificates of deposit
          1,311             1,311  
                                 
Total
  $ 28,757     $ 1,361     $ 10,875     $ 40,993  
 

Fair value measurements as of September 30, 2009
 
                         
(in thousands)
 
Level 1
   
Level 2
   
Level 3
   
Total
 
Cash equivalents:
                       
Money market
  $ 816     $     $     $ 816  
                                 
Investments in marketable securities:
                               
U.S. Treasury bills
    4,499                   4,499  
Debt securities
                27,880       27,880  
Auction Rate Securities Rights
                3,289       3,289  
                                 
Restricted investments:
                               
Money market
    6,000                   6,000  
Certificates of deposit
          1,361             1,361  
                                 
Total
  $ 11,315     $ 1,361     $ 31,169     $ 43,845  
 
 
 
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Tier Technologies, Inc.

We value ARS using a discounted cash flow approach.  The assumptions used in preparing the discounted cash flow model included estimates of the amount and timing of future interest and principal payments, projections of interest rate benchmarks, probability of full repayment of the principal considering the credit quality of the issuers, and the rate of return required by investors to own ARS given the current liquidity risk.  The ARS Rights are a free standing asset separate from the ARS.  In order to value the ARS Rights, we considered the intrinsic value, time value of money, and the creditworthiness of UBS.
 
Changes in fair value measurements of our securities are included in Gain/(loss) on investments on our Consolidated Statements of Operations.  The following table presents a reconciliation of all assets and liabilities measured at fair value on a recurring basis using significant unobservable inputs (Level 3) as of June 30, 2010 and 2009:
 
(in thousands)
 
Significant unobservable inputs (Level 3)
 
Balance at October 1, 2009
  $ 31,169  
Sale of debt securities
    (1,100 )
Gain on investments included in earnings
    12  
Balance at December 31, 2009
    30,081  
Sale of debt securities
    (4,100 )
Gain on investments included in earnings
    2  
Balance at March 31, 2010
    25,983  
Sale of debt securities
    (15,125 )
Gain on investments included in earnings
    17  
Balance at June 30, 2010
  $ 10,875  
Gain included in Other income for the three months ended June 30, 2010 related to assets held as of June 30, 2010
  $ 17  
Gain included in Other income for the nine months ended June 30, 2010 related to assets held as of June 30, 2010
  $ 31  
         
         
(in thousands)
 
Significant unobservable inputs (Level 3)
 
Balance at October 1, 2008
  $ 28,821  
Change in temporary valuation adjustment included in Accumulated other comprehensive loss
    2,504  
Loss on investments included in earnings
    (4,946 )
Recognition of ARS rights
    4,834  
Balance at December 31, 2008
    31,213  
Gain on investments included in earnings
    1,620  
Recognition of ARS rights
    (1,607 )
Balance at March 31, 2009
    31,226  
Gain on investments included in earnings
    165  
Sale of debt security
    (50 )
Recognition of ARS rights
    (120 )
Balance at June 30, 2009
  $ 31,221  
Gain included in Other income for the three months ended June 30, 2009 related to assets held as of June 30, 2009
  $ 45  
Loss included in Other income for the nine months ended June 30, 2009 related to assets held as of June 30, 2009
  $ (54 )
 
NOTE 5—CUSTOMER CONCENTRATION AND RISK
 
We derive a significant portion of our revenue from a limited number of governmental customers.  Typically, the contracts allow these customers to terminate all or part of the contract for convenience or cause.  We have one client, the Internal Revenue Service, or IRS, whose revenues exceeds 10% of revenues from EPS operations.
 
 
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The following table shows the revenues specific to our contract with the IRS:
 
   
Nine months ended June 30,
 
(in thousands, except percentages)
 
2010
   
2009
 
Revenue
  $ 17,323     $ 20,503  
Percentage of EPS operations revenue
    17.2 %     20.8 %
 
Accounts receivable, net.  We reported $3.2 million and $4.8 million, respectively, in Accounts receivable, net on our Consolidated Balance Sheets for June 30, 2010 and September 30, 2009.  This item represents the short-term portion of receivables from our customers and other parties and retainers that we expect to receive.  Approximately 18.0% and 30.9% of the balances reported at June 30, 2010 and September 30, 2009, respectively, represent accounts receivable, net that is attributable to operations that we intend to wind down during the course of the next three years.  The remainder of the Accounts receivable, net balance is composed of receivables from certain of our EPS customers.  At June 30, 2010, one customer within our Wind-down operations accounts for 12.8% of our total receivable balance.  None of our EPS customers have receivables that exceed 10% of our total receivable balance.  As of June 30, 2010 and September 30, 2009, Accounts receivable, net included an allowance for uncollectible accounts of $0.7 million and $0.3 million, respectively, which represents the balance of receivables that we believe, are likely to become uncollectible.
 
Settlements receivable, net.  As of June 30, 2010 and September 30, 2009, we reported $8.2 million and $10.6 million, respectively, in Settlements receivable, net on our Consolidated Balance Sheets, which represents amounts due from credit or debit card companies or banks.  Individuals and businesses settle their obligations to our various clients, primarily utility and other public sector clients, using credit or debit cards or via ACH payments.  We create a receivable for the amount due from the credit or debit card company or bank and an offsetting payable to the client.  Once we receive confirmation the funds have been received, which is normally concluded in 24 to 48 hours, we settle the obligation to the client.  See Note 8—Contingencies and Commitments for information about the settlements payable to our clients.
 
NOTE 6—GOODWILL AND OTHER INTANGIBLE ASSETS
 
GOODWILL
 
As a result of our acquisition of substantially all of the assets of ChoicePay, Inc. in January 2009, ChoicePay, Inc. has the potential to receive an earn-out of up to $2.0 million.  Any earn-out is recorded as additional goodwill associated with the asset acquisition.  As of June 30, 2010, we have paid ChoicePay $0.1 million for this earn-out.  The following table summarizes changes in the carrying amount of goodwill during the nine months ended June 30, 2010.
 
(in thousands)
 
EPS
   
Wind-down
   
Total
 
Balance at September 30, 2009
  $ 17,329     $     $ 17,329  
ChoicePay, Inc. earn-out
    30             30  
Balance at June 30, 2010
  $ 17,359     $     $ 17,359  
 
As a general practice, we test goodwill for impairment during the fourth quarter of each fiscal year at the reporting unit level using a fair value approach.  If an event occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying value, we would evaluate goodwill for impairment between annual tests.  One such triggering event is when there is a more-likely-than-not expectation that a reporting unit or a significant portion of a reporting unit will be sold or otherwise disposed of.  No such event occurred in the three or nine months ended June 30, 2010.
 
OTHER INTANGIBLE ASSETS, NET
 
Currently, all of our other intangible assets are included in our Continuing Operations.  We test our other intangible assets for impairment when an event occurs or circumstances change that would more likely than
 
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Tier Technologies, Inc.

not reduce the fair value of the assets below the carrying value.  No such events occurred during the nine months ended June 30, 2010.  The following table summarizes Other intangible assets, net:
 
     
June 30, 2010
   
September 30, 2009
 
(in thousands)
Amortization period
 
Gross
   
Accumulated amortization
   
Net
   
Gross
   
Accumulated amortization
   
Net
 
Client relationships
8-16 years
  $ 30,037     $ (23,455 )   $ 6,582     $ 30,037     $ (20,557 )   $ 9,480  
Technology and research and development
5 years
    5,618       (4,466 )     1,152       5,618       (4,192 )     1,426  
Trademarks
6-10 years
    3,463       (2,613 )     850       3,463       (2,331 )     1,132  
Other intangible assets, net
    $ 39,118     $ (30,534 )   $ 8,584     $ 39,118     $ (27,080 )   $ 12,038  
 
During the nine months ended June 30, 2010, we recognized $3.5 million of amortization expense on our other intangible assets.
 
NOTE 7—INCOME TAXES
 
Significant components of the provision for income taxes at the consolidated level are as follows:
 
   
Three months ended June 30,
   
Nine months ended June 30,
 
(in thousands)
 
2010
   
2009
   
2010
   
2009
 
Current income tax provision:
                       
State
  $ 37     $ 1     $ 52     $ 2  
Federal
                       
Total provision for income taxes
  $ 37     $ 1     $ 52     $ 2  
 
We did not record a federal tax provision due to availability of net operating loss carryforwards.  Our effective tax rates differ from the federal statutory rate due to state income taxes, and the charge for establishing a valuation allowance on our net deferred tax assets.  Our future tax rate may vary due to a variety of factors, including, but not limited to:  the relative income contribution by tax jurisdiction; changes in statutory tax rates; changes in our valuation allowance; our ability to utilize net operating losses and any non-deductible items related to acquisitions or other nonrecurring charges.  Deferred tax assets are reduced by a valuation allowance, when, in the opinion of management, it is more likely than not that some portion or all of the deferred tax assets will not be realized.
 
Generally, the amount of tax expense or benefit allocated to continuing operations is determined without regard to the tax effects of other categories of income or loss, such as discontinued operations, extraordinary items, other comprehensive income and items charged or credited to shareholders’ equity.  However, an exception to the general rule is provided when there is a pre-tax loss from continuing operations and pre-tax income from other categories in the current year.  In such instances, income from other categories must be considered in allocating the aggregate tax provision for the period among the various categories.  The intraperiod tax allocation rules in ASC 740-20 related to items charged directly to other categories of income or loss can result in deferred tax assets or liabilities that remain until certain events occur.  Income tax benefit related to Continuing Operations for the nine months ended June 30, 2010 includes a benefit of $40,000 due to the required intraperiod tax allocation.  Conversely, Discontinued Operations for the nine months ended June 30, 2010 includes a charge of $40,000 related to a gain on disposal of discontinued operations.
 
 
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LIABILITIES FOR UNRECOGNIZED TAX BENEFITS
 
We have examined our current and past tax positions taken, and have concluded that it is more likely than not these tax positions will be sustained in the event of an examination and that there would be no material impact to our effective tax rate.  In the event interest or penalties had been accrued, our policy is to include these amounts related to unrecognized tax benefits in income tax expense.  As of June 30, 2010, we had no accrued interest or penalties related to uncertain tax positions.  We file tax returns with the IRS and in various states in which the statute of limitations may go back to the tax year ended September 30, 2005.  As of June 30, 2010, we were not engaged in any federal or state tax audits.
 
As of June 30, 2010, we had no unrecognized tax benefits.
 
NOTE 8—CONTINGENCIES AND COMMITMENTS
 
LEGAL ISSUES
 
From time to time during the normal course of business, we are a party to litigation and/or other claims.  At June 30, 2010, none of these matters was expected to have a material impact on our financial position, results of operations or cash flows.  At June 30, 2010 and September 30, 2009, we had legal accruals of $0.8 million and $0.2 million, respectively, based upon estimates of key legal matters.
 
BANK LINES OF CREDIT
 
At June 30, 2010, we had a credit facility that allowed us to obtain letters of credit up to a total of $5.0 million.  This credit facility, which is scheduled to mature on January 31, 2011, grants the lender a perfected security interest in cash collateral in an amount equal to all issued and to be issued letters of credit.  We pay 0.75% per annum for outstanding letters of credit, but are not assessed any fees for the unused portion of the line.  As of June 30, 2010, $1.3 million of letters of credit were outstanding under this credit facility.  These letters of credit were issued to secure a performance bond.
 
In January 2010, we were notified we had been approved for an original line of credit of $15,023,000 with UBS Bank USA, our investment manager, secured by our auction rate securities.  Pursuant to our participation in the ARS Rights provided to us by UBS (see Credit Risk below), we are entitled to borrow funds from UBS up to the par value of eligible auction rate securities.  This line of credit provides us liquidity for what are currently illiquid investments should business needs arise.  At June 30, 2010, we had not borrowed against this line of credit.
 
The line of credit is a no net cost loan.  Advances against the line of credit will bear interest at variable rates that will equal the weighted average interest rate paid to Tier by the issuer of the ARS that are pledged to UBS as collateral.  No net cost loans may be repaid at any time without penalty.  Proceeds of the liquidation or sale of ARS pledged as collateral will be used to repay the loan plus interest due.  The line of credit terminates the earlier of when our ARS used as collateral are sold to UBS or the expiration of the rights offer.  This line of credit was cancelled on July 2, 2010 subsequent to our June 30, 2010 exercise of our rights under the ARS Rights.
 
CREDIT RISK
 
We maintain our cash in bank deposit accounts, certificates of deposit and money market accounts.  Typically, the balance in a number of these accounts significantly exceeds federally insured limits.  We have not experienced any losses in such accounts and believe that any associated credit risk is de minimis.
 
At June 30, 2010, our investment portfolio included $10.9 million, fair value, of AAA-rated auction rate municipal bonds that were collateralized with student loans.  These municipal bonds are bought and sold in the marketplace through a bidding process sometimes referred to as a “Dutch Auction.”  After the initial issuance of the securities, the interest rate on the securities is reset at a prescribed interval (typically every 28 days), based upon the demand for these securities, which we refer to as auction rate securities.  As a result of conditions in the sub-prime mortgage market and overall credit market issues, we had
 
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Tier Technologies, Inc.

experienced unsuccessful auctions, as there were insufficient buyers for the securities at the reset date for our auction rate securities.  The unsuccessful auctions and lack of liquidity caused a decrease in the fair value of these securities.  All of our securities were collateralized with student loans.  Securities collateralized with student loans are guaranteed by the issuing state and the Federal Family Education Loan Program.  Under the Higher Education Act, student loans cannot be cancelled (discharged) due to bankruptcy.  Because of this, we continue to believe the credit quality of these securities is high and the principal collectible.
 
In November 2008 we entered into an Auction Rate Securities Rights offer with UBS, our investment manager.  This agreement allows us to sell our auction rate securities to the investment manager for a price equal to the par value plus accrued but unpaid interest.  Our investment manager had the right to sell or dispose of our auction rate securities at par, at any time until the expiration of the offer.
 
As of June 30, 2010, we exercised our rights to sell the ARS remaining in our portfolio to UBS at par value plus accrued but unpaid interest.  See Note 3—Investments for additional information.
 
PERFORMANCE, BID AND GUARANTEE PAYMENT BONDS
 
Under certain contracts or bids, we are required to obtain performance or bid bonds from a licensed surety and to post the performance bonds with our customers.  Fees for obtaining the bonds are expensed over the life of each bond.  At June 30, 2010, we had $10.0 million of performance bonds posted with clients.  There were no claims pending against any of these bonds.
 
In February 2009, we completed the sale of our Unemployment Insurance, or UI, business to RKV Technologies, Inc., or RKV.  The sale was completed pursuant to an Asset Purchase Agreement dated February 6, 2009.  As part of the agreement, we are required to leave in place a $2.4 million performance bond on the continuing contract with the State of Indiana, or the State.  Subsequent to the sale of the UI business to RKV, the prime contractor, Haverstick Corporation, or Haverstick, the State, and RKV determined that the contract completion will be delayed and additional funding is needed to complete the contract.  In November 2009 Haverstick cancelled its contract with RKV and directly rehired various RKV resources and RKV contractors. We retain certain liabilities for completion of the project and continue as the indemnitor under the performance bond.  Mediation is expected to take place in late 2010 or early 2011 to discuss the costs of project completion.  We do not believe resolution of this matter will have a material effect on our financial position or results of operations.
 
Pursuant to the terms of money transmitter licenses we obtain with individual states, we are required to provide guarantee payment bonds from a licensed surety.  At June 30, 2010, we had $9.4 million of bonds posted with 45 jurisdictions.  There were no claims pending against any of these bonds.
 
EMPLOYMENT AGREEMENTS
 
As of June 30, 2010, we had employment and change of control agreements with four executives and one other key manager.  If certain termination or change of control events were to occur under the five contracts as of June 30, 2010, we could be required to pay up to $3.7 million.
 
In June 2010, we accrued $1.2 million of severance expense associated with the departure on June 23, 2010 of our former CEO, in accordance with Section 11(c) of the Employment Agreement signed on April 30, 2008.  Pursuant to the terms of the employment agreement, the severance, and any additional agreed upon payments, will be paid after receipt of a Separation Agreement and Release executed by the former executive.
 
In December 2008, the Compensation Committee of our Board of Directors adopted the Tier Technologies, Inc. Executive Performance Stock Unit Plan, or the PSU Plan.  Executives selected by our chief executive officer are eligible to participate.  Under the PSU Plan, up to 800,000 Performance Stock Units, or PSUs, have been approved for issuance.  The PSUs will be awarded upon the achievement and maintenance for a period of 60 days of specific share performance targets of $8.00, $9.50, $11.00, and $13.00 per share.  We intend to pay the PSUs in cash in the pay period in which the PSUs become fully vested.  As of June 30, 2010, 605,000 PSUs have been issued to key executives.  The PSUs are
 
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Tier Technologies,Inc.

considered liability awards under US GAAP.  As such, their expense is calculated quarterly based on fair market value on the last day of the quarterly period.  Since we cannot estimate the fair market value of future dates, we are unable to estimate the expense that will be recognized over the remaining life of these PSUs.  See Note 12―Share-based Payment for additional information regarding the valuation of the PSUs.
 
Pursuant to compensation decisions made in April 2008 and January 2009, and subject to the terms of our former chief executive officer’s Enterprise Value Award Plan and related documents, our former CEO may receive 200,000 restricted stock units, or RSUs, which may be payable in cash.  Pursuant to the former CEO’s employment agreement, these RSUs remain ungranted and are subject to award in the circumstances described in the Enterprise Value Award Plan and related documents.  These RSUs are considered liability awards, and as such their expense is calculated quarterly based on fair market value on the last day of the quarterly period.  Since we cannot estimate the fair market value of future dates, we are unable to estimate the expense that will be recognized over the remaining life of these RSUs.  See Note 12―Share-based Payment for additional information regarding the valuation of these RSUs.
 
OPERATING AND CAPITAL LEASE OBLIGATIONS
 
We lease our principal facilities and certain equipment under non-cancelable operating and capital leases, which expire at various dates through fiscal year 2018.  Future minimum lease payments for non-cancelable leases with terms of one year or more as of June 30, 2010 are as follows:

(in thousands)
 
Operating leases (1)
   
Capital
Leases (2)(3)
   
Total
 
Twelve months ending June 30,
                 
2011
  $ 276     $ 32     $ 308  
2012
    712       30       742  
2013
    732       25       757  
2014
    752             752  
2015
    752             752  
Thereafter
    2,056             2,056  
Total minimum lease payments
  $ 5,280     $ 87     $ 5,367  
(1) In December 2009 we signed a lease for our new headquarters in Reston, Virginia.
(2) On our Consolidated Balance Sheets, the amount due within twelve months is included in Other accrued liabilities. The remainder is included in Other liabilities.
(3) Total amount includes interest payments of $1.
 
 
INDEMNIFICATION AGREEMENTS
 
We have indemnification agreements with certain of our directors and a number of key executives. These agreements provide such persons with indemnification to the maximum extent permitted by our Certificate of Incorporation, our Bylaws and the General Corporation Law of the State of Delaware against all expenses, claims, damages, judgments and other amounts (including amounts paid in settlement) for which such persons become liable as a result of acting in any capacity on our behalf, subject to certain limitations.  We are not able to estimate our maximum exposure under these agreements.
 
NOTE 9—RELATED PARTY TRANSACTIONS
 
ITC DELTACOM, INC.
 
During the nine months ended June 30, 2010, we purchased $0.2 million of telecom services from ITC Deltacom, Inc., a company affiliated with a member of our Board of Directors.
 
 
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Tier Technologies, Inc.

GIANT INVESTMENT, LLC
 
During the three months ended March 31, 2010, we entered into an agreement with certain entities affiliated with Giant Investment, LLC, a stockholder affiliated with a member of our Board of Directors, regarding our 2010 annual meeting of stockholders and other matters. We also reimbursed Giant and its affiliates $48,000 for legal expenses incurred by it related to our 2009 annual meeting.
 
AGREEMENT WITH DISCOVERY EQUITY PARTNERS, L.P.
 
In February 2010 we signed an agreement with two entities affiliated with two members of our board not standing for re-election at our 2010 annual meeting of stockholders, Discovery Equity Partners, L.P. and Discovery Group I, LLC, which we refer to as Discovery, with respect to our 2010 annual meeting of stockholders and other matters.  The agreement provided, among other things, for Tier to reimburse Discovery $175,000 for expenses related to its costs associated with our 2009 annual meeting of stockholders.  This payment, due to Discovery within five days of our 2010 annual meeting of stockholders, which occurred on April 8, 2010, was made on April 13, 2010.  We also agreed to pay $55,000 in legal expenses on behalf of Discovery.  In addition, pursuant to this agreement we accelerated the vesting of restricted stock units awarded to those two board members, payable on March 20, 2012.  See Note 12—Share-based Payment for additional information regarding the valuation of these RSUs.
 
NOTE 10—SEGMENT INFORMATION
 
Our business consists of two reportable segments: Continuing Operations and Discontinued Operations.  Within our Continuing Operations segment, we allocate resources to and assess the performance of our EPS operations and Wind-down operations.  Our Discontinued Operations includes portions of our former GBPO and PSSI operations that have been sold.  Information regarding our Discontinued Operations can be found in Note 13—Discontinued Operations.
 
The following table presents the results of operations for our EPS operations and our Wind-down operations for the three and nine months ended June 30, 2010 and 2009.
 
(in thousands)
 
EPS
   
Wind-
down
   
Total
 
Three months ended June 30, 2010:
                 
Revenues
  $ 38,716     $ 731     $ 39,447  
Costs and expenses:
                       
Direct costs
    30,280       331       30,611  
General and administrative
    5,830       120       5,950  
Selling and marketing
    1,396             1,396  
Depreciation and amortization
    1,366       304       1,670  
Total costs and expenses
    38,872       755       39,627  
Loss from continuing operations before other income and income taxes
    (156 )     (24 )     (180 )
Other income:
                       
Interest income
    90             90  
Gain on sale of asset
    10             10  
Gain on investments
    17             17  
Total other income
    117             117  
Loss from continuing operations before taxes
    (39 )     (24 )     (63 )
Income tax provision
    157             157  
Loss from continuing operations
  $ (196 )   $ (24 )   $ (220 )
 

 
17

 
Tier Technologies, Inc.

 
(in thousands)
 
EPS
   
Wind-
down
   
Total
 
Three months ended June 30, 2009:
                 
Revenues
  $ 42,941     $ 1,272     $ 44,213  
Costs and expenses:
                       
Direct costs
    32,856       511       33,367  
General and administrative
    6,196       73       6,269  
Selling and marketing
    2,235       1       2,236  
Depreciation and amortization
    1,404       454       1,858  
Total costs and expenses
    42,691       1,039       43,730  
Income from continuing operations before other income and income taxes
    250       233       483  
Other income:
                       
Interest income, net
    118             118  
Gain on investment
    45             45  
Total other income
    163             163  
Income from continuing operations before taxes
    413       233       646  
Income tax provision
    1             1  
Income from continuing operations
  $ 412     $ 233     $ 645  
 

 
(in thousands)
 
EPS
   
Wind-
down
   
Total
 
Nine months ended June 30, 2010:
                 
Revenues
  $ 100,621     $ 2,268     $ 102,889  
Costs and expenses:
                       
Direct costs
    76,335       904       77,239  
General and administrative
    18,143       326       18,469  
Selling and marketing
    4,435             4,435  
Depreciation and amortization
    4,030       883       4,913  
Total costs and expenses
    102,943       2,113       105,056  
(Loss)/income from continuing operations before other income and income taxes
    (2,322 )     155       (2,167 )
Other income:
                       
Interest income, net
    388             388  
Gain on sale of asset
    10             10  
Gain on investment
    31             31  
Total other income
    429             429  
(Loss)/income from continuing operations before taxes
    (1,893 )     155       (1,738 )
Income tax provision
    12             12  
(Loss)/income from continuing operations
  $ (1,905 )   $ 155     $ (1,750 )
 

 
18

 
Tier Technologies, Inc.

 

(in thousands)
 
EPS
   
Wind-
down
   
Total
 
Nine months ended June 30, 2009:
                 
Revenues
  $ 98,450     $ 4,111     $ 102,561  
Costs and expenses:
                       
Direct costs
    74,843       1,713       76,556  
General and administrative
    19,578       833       20,411  
Selling and marketing
    5,458       6       5,464  
Depreciation and amortization
    3,529       1,413       4,942  
Total costs and expenses
    103,408       3,965       107,373  
(Loss)/income from continuing operations before other income and income taxes
    (4,958 )     146       (4,812 )
Other income:
                       
Interest income, net
    662             662  
Loss on investment
    (54 )           (54 )
Total other income
    608             608  
(Loss)/income from continuing operations before taxes
    (4,350 )     146       (4,204 )
Income tax provision
    2             2  
(Loss)/income from continuing operations
  $ (4,352 )   $ 146     $ (4,206 )
 
Our total assets for each of these businesses are shown in the following table:
 
(in thousands)
 
June 30, 2010
   
September 30, 2009
 
Continuing operations:
           
EPS
  $ 120,413     $ 117,920  
Wind-down
    790       2,627  
Total assets
  $ 121,203     $ 120,547  
 
NOTE 11—SHAREHOLDERS’ EQUITY
 
COMMON STOCK REPURCHASE PROGRAM
 
In January 2009, our Board of Directors, or the Board, authorized the repurchase of up to $15.0 million of our common stock in the open market.  On August 13, 2009, our Board increased the repurchase amount to $20.0 million.  Through June 30, 2010, we purchased 1,651,898 shares of common stock for $12.3 million under this repurchase program.  We also participated in a previous repurchase program authorized by our Board in October 2003 in which we purchased 884,400 shares of common stock for $8.7 million.  As of June 30, 2010, we have repurchased 2,536,298 shares of common stock for $21.0 million under the two plans, which are reported as Treasury stock on our Consolidated Balance Sheets.
 
NOTE 12—SHARE-BASED PAYMENT
 
Stock options are issued under the Amended and Restated 2004 Stock Incentive Plan, or the Plan.  The Plan provides our Board of Directors discretion in creating employee equity incentives, including incentive and non-statutory stock options.  Generally, these options vest as to 20% of the underlying shares each year on the anniversary of the date granted and expire in ten years.  At June 30, 2010, there were 1,492,036 shares of common stock available for future issuance under the Plan.

 
19

 
Tier Technologies, Inc.

STOCK OPTIONS
 
Stock-based compensation expense for all stock-based compensation awards granted was based on the grant-date fair value using the Black-Scholes model.  We recognize compensation expense for stock option awards on a ratable basis over the requisite service period of the award.  Stock-based compensation expense for the three and nine months ended June 30, 2010 was $0.2 million and $0.6 million, respectively.  During the three and nine months ended June 30, 2009, we recognized $0.2 million and $0.8 million, respectively, in stock based compensation expense.
 
The following table shows the weighted-average assumptions we used to calculate fair value of share-based options using the Black-Scholes model, as well as the weighted-average fair value of options granted and the weighted-average intrinsic value of options exercised.  We did not grant any options during the three and nine months ended June 30, 2010.
 
   
Three months ended
June 30,
   
Nine months ended
June 30,
 
   
2010
   
2009
   
2010
   
2009
 
Weighted-average assumptions used in Black-Scholes model:
                       
Expected period that options will be outstanding (in years)
          5.00             5.00  
Interest rate (based on U.S. Treasury yields at time of grant)
    %     2.06 %     %     1.99 %
Volatility
    %     46.60 %     %     45.53 %
Dividend yield
                       
Weighted-average fair value of options granted
  $     $ 2.77     $     $ 2.04  
Weighted-average intrinsic value of options exercised (in thousands)
  $     $ 54     $     $ 54  
 
Expected volatilities are based on historical volatility of our stock.  In addition, we used historical data to estimate option exercise and employee termination within the valuation model.
 
Stock option activity for the nine months ended June 30, 2010 is as follows:
 
         
Weighted-average
     
(in thousands, except per share data)
 
Shares under option
   
Exercise price
 
Remaining contractual term
 
Aggregate intrinsic value
 
Options outstanding at October 1, 2009
    2,359     $ 7.86          
Granted
                   
Exercised
                   
Forfeitures or expirations
    (139 )     11.06          
Options outstanding at June 30, 2010
    2,220     $ 7.66  
6.98 years
  $ 788  
Options vested and expected to vest at
June 30, 2010
    1,917     $ 7.68  
6.84 years
  $ 649  
Options exercisable at June 30, 2010
    1,242     $ 7.97  
6.19 years
  $ 288  
 
As of June 30, 2010 a total of $1.8 million of unrecognized compensation cost related to stock options, net of estimated forfeitures, was expected to be recognized over a 2.70 year weighted-average period.
 
RESTRICTED STOCK UNITS
 
In April 2008, we granted 550,000 Restricted Stock Units, or RSUs, which vest when both the price target is achieved and the required service period is met.  In January 2009 we granted another 150,000 RSUs which vest when both the price target is achieved and the required service period is met.  Pursuant to the Plan, 500,000 shares, with target prices of $8.00, $11.00, and $13.00 can be payable in shares of our common stock.  The remaining 200,000 shares, with target prices of $13.00 and $15.00, may be payable in cash.  We used a Monte Carlo simulation option pricing model to estimate the grant-date fair value using the following assumptions:
 
20

 
Tier Technologies, Inc.

 
   
June 30, 2010
 
   
Payable in shares
   
Payable in cash
 
Weighted-average assumptions used in Monte Carlo simulation:
           
Original period over which units will vest (in years)
    3.00       3.00  
Remaining period that units will be outstanding (in years)
    0.83       0.83  
Interest rate (based on U.S. Treasury yield)
    1.98 %     0.29 %
Volatility
    39.53 %     31.19 %
Dividend yield
           
Weighted-average fair value of options granted
  $ 3.50     $ 0.00  
 
The following table provides information on the expense related to the restricted stock unit awards:
 
(in thousands)
 
Equity Award
   
Liability Award
 
Expense recognized for three months ended June 30, 2010
  $ 155     $ (45 )
Expense recognized for nine months ended June 30, 2010
    466       (195 )
Expense recognized through June 30, 2010
    1,232    
(a)
 
Estimated expense to be recognized through April 2011*
    518    
(b)
 
* The CEO departed on June 23, 2010. Pursuant to the terms of his employment agreement, these RSUs remain ungranted and are subject to award in the circumstances described in the Enterprise Value Award Plan and related documents.
 
a. de minimis
 
b. Liability awards are revalued at the end of every quarter based on the closing price of our stock on the last day of the quarter and other assumptions noted above as used in the Monte Carlo simulation. We are unable to estimate the expense expected to be recognized for these awards.
 
 
BOARD OF DIRECTOR RESTRICTED STOCK UNITS
 
In accordance with our Board compensation packages, our non-employee Board members are awarded 9,000 restricted stock units upon their election to our Board at our annual meeting.  The following awards have been made:
 
 
Total restricted stock
units awarded
Vesting date
2009 annual meeting
 72,000
March 20, 2012
2010 annual meeting
 54,000
    May 11, 2011
 
The amount payable to each member at the vesting date will be the equivalent of 9,000 restricted stock units multiplied by the closing price of our stock on the vesting date.  During February 2010 we entered into an agreement in which two of our board members not standing for re-election at our 2010 annual meeting of stockholders were each entitled to the accelerated vesting on April 8, 2010 of the restricted stock units that they were awarded in March 2009.  During March 2010 we recorded the expense associated with this transaction using the closing price of our stock on April 8, 2010 multiplied by 18,000 units and established the liability that is to be paid out on March 20, 2012, pursuant to the agreement.  US GAAP requires us to value and record expense for liability awards at the end of every measurement period, however, we chose to value these awards on April 8, 2010, and record the expense at March 31, 2010 so our financial statements would reflect the complete liability for these awards.  There is not a material difference between a value derived using a share price as of March 31, 2010 versus a share price as of April 8, 2010.
 
As of June 30, 2010, we recognized $0.3 million in expense relating to these awards, calculated as follows:
 
 
21

 
Tier Technologies, Inc.


         
Expense recognized
 
Active board members – 2009 annual meeting:
           
Number of awards
    54,000        
Fair value of award (closing price on day of valuation)
    x    $6.08        
Total fair value
  $ 328,320        
Number of months in vesting
    ÷         36        
Expense per month
  $ 9,120        
Number of months in measurement period
    x 15        
Expense recognized to date
  $ 136,800     $ 136,800  
                 
Active board members – 2010 annual meeting:
               
Number of awards
    54,000          
Fair value of award (closing price on day of valuation)
    x    $6.08          
Total fair value
  $ 328,320          
Number of months in vesting
    ÷         12          
Expense per month
  $ 27,360          
Number of months in measurement period
    x           2          
Expense recognized to date
  $ 54,720     $ 54,720  
                 
Board members not standing for re-election:
               
Number of awards
    18,000          
Fair value of award on April 8, 2010
    x  $ 7.74          
Expense recognized for award
  $ 139,320     $ 139,320  
                 
Total expense recognized
          $ 330,840  
 
Awards for active board members will be revalued each quarter based on the closing price of our stock on the last day of the quarter.  We cannot estimate the amount of expense to be recognized on these awards through their respective vest dates.
 
PERFORMANCE STOCK UNITS
 
In December 2008, upon recommendation of the Compensation Committee, our Board of Directors adopted the Tier Technologies, Inc. Executive Performance Stock Unit Plan, or the PSU Plan.  Executives selected by our Chief Executive Officer are eligible to participate.  Under the PSU Plan, up to 800,000 Performance Stock Units, or PSUs, have been approved for issuance.  The PSUs will be awarded upon the achievement and maintenance for a period of 60 days of specific share performance targets of $8.00, $9.50, $11.00, and $13.00 per share.  We intend to pay the PSUs in cash in the pay period in which the PSUs become fully vested.  The executives will receive a cash payment equal to (x) the price of a share of our common stock as of the close of market on the date of vesting, but not more than $15.00, multiplied by (y) the number of PSUs that have been awarded to the executive.
 
As of June 30, 2010, 605,000 PSUs have been issued under the PSU Plan.  At June 30, 2010, these PSUs are recorded at their fair value of $0.3 million, as Other liabilities on our Consolidated Balance Sheets.  We used a Monte Carlo simulation option pricing model to estimate the grant-date fair value using the following assumptions:
 
   
Payable in cash
 
Weighted-average assumptions used in Monte Carlo simulation:
     
Original period over which units will vest (in years)
    3.00  
Remaining period that units will be outstanding (in years)
    1.43  
Interest rate (based on U.S. Treasury yield)
    0.44 %
Volatility
    35.69 %
Dividend yield
     
Weighted-average fair value of PSUs granted
  $ 1.06  
 
 
22

 
Tier Technologies, Inc.

From date of grant through June 30, 2010, we recorded $0.3 million of expense related to these awards.  The PSUs are considered liability awards under US GAAP.  As such, their expense is revalued each quarter based on fair market value.  Therefore, we cannot estimate the remaining expense to be recognized for these PSUs.
 
NOTE 13—DISCONTINUED OPERATIONS
 
SUMMARY OF REVENUE AND LOSS BEFORE TAXES—DISCONTINUED OPERATIONS
 
Except for minor transitional activities, we do not have any ongoing involvement or cash flows from former GBPO and PSSI businesses that we divested during fiscal 2008 and fiscal 2009.  During the three months ended March 31, 2010, we received an earn-out payment of $0.6 million from the company that purchased our former GBPO business, pursuant to the Purchase and Sale Agreement dated June 9, 2008.  We recorded this transaction as a gain on disposal of discontinued operations within our Consolidated Statements of Operations.  We have an additional year of earn-out opportunity in our fiscal year 2011.  During the three months ended June 30, 2010, we incurred $0.3 million of expense associated with our former PSSI operation, primarily attributable to the write-off of a receivable we determined to be uncollectible.  The following table summarizes our revenue and pre-tax loss, prior to any gain/(loss) on sale, generated by these operations for the three and nine months ended June 30, 2010 and 2009.
 
   
Three months ended
June 30,
   
Nine months ended
June 30,
 
(in thousands)
 
2010
   
2009
   
2010
   
2009
 
Revenues (Discontinued operations):
                       
GBPO
  $     $     $     $  
PSSI
                      4,777  
Total revenues
  $     $     $     $ 4,777  
Loss before taxes
(Discontinued operations):
                               
GBPO
  $     $ (2 )   $     $ (59 )
PSSI
    (302 )     (29 )     (521 )     (4,056 )
Total loss before taxes
  $ (302 )   $ (31 )   $ (521 )   $ (4,115 )
 
 
23

 
Tier Technologies, Inc.

NOTE 14—(LOSS)/EARNINGS PER SHARE
 
The following table sets forth the computation of basic and diluted (loss)/earnings per share:
 
   
Three months ended
June 30,
   
Nine months ended
June 30,
 
(in thousands, except per share data)
 
2010
   
2009
   
2010
   
2009
 
Numerator:
(Loss)/income from:
                       
Continuing operations, net of income taxes
  $ (220 )   $ 645     $ (1,750 )   $ (4,206 )
Discontinued operations, net of income taxes
    (180 )     (408 )     61       (6,072 )
Net (loss)/income
  $ (400 )   $ 237     $ (1,689 )   $ (10,278 )
Denominator:
                               
Weighted-average common shares outstanding
    18,151       19,458       18,153       19,635  
Effects of dilutive common stock options
          139              
Adjusted weighted-average shares
    18,151       19,597       18,153       19,635  
(Loss)/earnings per basic and diluted share:
                               
From continuing operations
  $ (0.01 )   $ 0.03     $ (0.09 )   $ (0.21 )
From discontinued operations
    (0.01 )     (0.02 )           (0.31 )
(Loss)/earnings per basic and diluted share
  $ (0.02 )   $ 0.01     $ (0.09 )   $ (0.52 )
 
The following options were not included in the computation of diluted (loss)/earnings per share because the exercise price was greater than the average market price of our common stock for the periods stated and, therefore, the effect would be anti-dilutive:
 
 
Three months ended
June 30,
Nine months ended
June 30,
(in thousands)
2010
2009
2010
2009
Weighted-average options excluded from computation of diluted (loss)/earnings per share
 1,229
 1,518
 1,194
 1,713
 
Due to net losses from Continuing Operations, the following common stock equivalents were excluded from the calculation of diluted (loss)/earnings per share since their effect would have been anti-dilutive:
 
 
Three months ended
June 30,
Nine months ended
June 30,
(in thousands)
2010
2009
2010
2009
Common stock equivalents excluded from computation of diluted (loss)/earnings per share
 238
 —
 254
 70
 
We have also excluded 500,000 shares of restricted stock from the computation of diluted (loss)/earnings per share since their effect would have been anti-dilutive.
 
NOTE 15—ACQUISITION
 
In January 2009, we completed the acquisition of substantially all of the assets of ChoicePay, Inc.  Per the terms of the acquisition agreement, ChoicePay, Inc. is entitled to a potential earn-out through December 31, 2013, based upon a percentage of the profitability of future defined new client business, not to exceed $2.0 million.  As of June 30, 2010, we have paid ChoicePay $0.1 million for this earn-out.
 
 
24

 
Tier Technologies, Inc.

 
The unaudited pro forma financial information in the table below combines the historical results for Tier and the historical results for ChoicePay for the nine months ended June 30, 2009, as if the acquisition took place at the beginning of the fiscal year.  This pro forma information is provided for illustrative purposes only and does not purport to be indicative of the actual results that would have been achieved by the combined operations for the periods presented or that will be achieved by the combined operations in the future.
 
(in thousands, except per share data)
 
Nine months ended
June 30, 2009
 
Revenues—continuing operations
  $ 104,788  
Net loss—continuing operations
  $ (5,539 )
Net loss
  $ (11,611 )
Basic/diluted loss per share—continuing operations
  $ (0.28 )
Basic/diluted loss per share
  $ (0.59 )
 
NOTE 16—SUBSEQUENT EVENTS
 
We have reviewed our business activities through August 9, 2010, the issue date of our financial statement, and have the following subsequent events to report.
 
AUCTION RATE SECURITY RIGHTS AGREEMENT
 
On June 30, 2010, we formally exercised our rights under our Rights Agreement with our investment manager, UBS.  UBS accepted the offer to buy back the auction rate securities remaining in our portfolio at par plus accrued but unpaid interest on July 1, 2010.  The transaction settled on July 2, 2010 and the proceeds we received we invested in short-term liquid investments.
 
KEY LEGISLATION
 
On July 21, 2010, President Obama signed HR 4173, the Dodd-Frank Wall Street Reform and Consumer Protection Act.  Section 1075 of this legislation requires the Federal Reserve to set guidelines for reasonable interchange transaction fees for electronic debit transactions.  The Federal Reserve has nine months from the date of enactment to publish guidelines and the guidelines will become effective one year from the date of enactment.  Among areas of relevance to the Company, the law provides for assessing if any interchange transaction fee is reasonable and proportionate to the cost incurred by the card issuer with respect to the transaction, prohibits payment card networks from restricting the number of payment card networks on which an electronic debit transaction may be processed, prohibits payment card networks from inhibiting the ability of any person to offer a discount for using different payment types, and prohibits payment networks from inhibiting the ability of the Company from setting a minimum transaction amount for credit card transactions.
 

 
25

 
Tier Technologies, Inc.

 

ITEM 2.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
 
This Management’s Discussion and Analysis of Financial Condition and Results of Operations includes forward-looking statements.  We have based these forward-looking statements on our current plans, expectations and beliefs about future events.  Our actual performance could differ materially from the expectations and beliefs reflected in the forward-looking statements in this section and throughout this report, as a result of the risks, uncertainties and assumptions discussed under Item 1A.  Risk Factors of this Quarterly Report on Form 10-Q and other factors discussed in this section.  For more information regarding what constitutes a forward-looking statement, refer to the Private Securities Litigation Reform Act Safe Harbor Statement on page i.
 
The following discussion and analysis is intended to help the reader understand the results of operations and financial condition of Tier Technologies, Inc. This discussion and analysis is provided as a supplement to, and should be read in conjunction with, our financial statements and the accompanying notes to the financial statements.
 
OVERVIEW
 
Tier Technologies, Inc., or Tier, is a leading provider of biller direct electronic payment solutions.  These solutions provide payment transaction services for Web, call center and point-of-sale environments.  We partner and connect with a host of payment processors and other payment service providers to offer our clients a single source solution that simplifies electronic payment management.  Our solutions include multiple payment options, including consolidation of income payments, bill presentment, convenience payments, installment payments and flexible payment scheduling.  Our solutions offer our clients a range of online payment options, including credit and debit cards, electronic checks (ACH), cash and money orders, and alternative payment types.
 
SUMMARY OF OPERATING RESULTS
 
The following table provides a summary of our operating results for the three and nine months ended June 30, 2010 for our Continuing and Discontinued Operations:
 
   
Three months ended
June 30, 2010
   
Nine months ended
June 30, 2010
 
(in thousands, except per share)
 
Net loss
   
Loss per share
   
Net (loss)/income
   
(Loss)/earnings per share
 
Continuing Operations:
                       
EPS
  $ (196 )   $ (0.01 )   $ (1,905 )   $ (0.10 )
Wind-down
    (24 )           155       0.01  
Total Continuing Operations
  $ (220 )   $ (0.01 )   $ (1,750 )   $ (0.09 )
                                 
Total Discontinued Operations
  $ (180 )   $ (0.01 )   $ 61     $  
                                 
Net loss
  $ (400 )   $ (0.02 )   $ (1,689 )   $ (0.09 )

 
26

 
Tier Technologies, Inc.

 

Our Continuing Operations consists of our Electronic Payment Solutions, or EPS, operations, and certain operations we intend to wind down over the next three years.  Revenues from our EPS operations were $38.7 million for the three months ended June 30, 2010 and $100.6 million for the nine months ended June 30, 2010.  For the three months ended June 30, 2010, transaction volume increased 12.0% and total dollars processed increased 0.4% over the same period last year.  For the nine months ended June 30, 2010, transaction volume increased 32.5% and total dollars processed increased 13.0% over the same period last year.  Our EPS operations reported a net loss of $0.2 million and $1.9 million, respectively, for the three and nine months ended June 30, 2010.  The seasonality of our business causes fluctuations from one quarter to the next within our revenues and direct costs.  However, our general and administrative and selling and marketing expenses are more fixed in nature.  This type of revenue and cost structure, coupled with some one-time general and administrative costs, including an accrual of $1.2 million for severance expense associated with the departure of our former CEO, has resulted in net losses reported for the three and nine months ended June 30, 2010.  We have successfully streamlined our costs to support our Wind-down operations, while still effectively managing our ongoing contracts, which has resulted in a minimal net loss from Wind-down operations of $24,000 for the three months ended June 30, 2010 and net income from Wind-down operations of $0.2 million for the nine months ended June 30, 2010.
 
Our Discontinued Operations consists of businesses we have divested through fiscal year 2009.  We incur minimal residual expense relating to our divested operations.  For the three months ended June 30, 2010 we reported a net loss of $0.2 million for Discontinued Operations primarily associated with the write-off of a receivable determined to be uncollectible.  For the nine months ended June 30, 2010, we reported net income of $0.1 million, primarily due to an earn-out payment related to our former GBPO business received during the three months ended March 31, 2010.
 
STRATEGY AND GOALS FOR 2010
 
During fiscal 2010 we intend to focus on the following key objectives:
 
·  
Expand market share in the biller direct market;
 
·  
Consolidation of our various platforms;
 
·  
Establish a market driven approach to our business; and
 
·  
Improve profitability.
 
Expand market share in the biller direct market:  During fiscal 2009, we acquired ChoicePay, which increased our share in the biller direct market for the utilities industry.  During fiscal 2010, we continue to explore strategic partnerships and potential acquisitions that would allow us to penetrate new markets and increase our share in existing vertical markets.  We offer a low-cost service platform to our billers and their customers as well as a number of payment and channel options, which facilitates the acquisition of new billers and provides the opportunity to cross sell and up sell our existing billers.  We continue to drive our costs down and expand our product offerings to increase our market share.  We have increased resources and marketing programs on our fastest growing, higher margin verticals, higher education and utilities.  As a result of our continued growth, we provide services to billers and their customers in all 50 states and the District of Columbia.
 
Platform consolidation:  As a result of a number of acquisitions, including Official Payments Corporation (OPC), EPOS Corporation and most recently, ChoicePay, Inc., we operate our business on multiple technology platforms.  In 2009, we made the decision to consolidate our operations onto a single technology platform over time.  The goals of the consolidation are to facilitate our ability to develop, sell and implement new and enhanced product offerings, improve margins by spreading fixed platform costs over a growing number of transactions, simplify our operations and reporting structure and make it easier to integrate potential future acquisitions. While we have made considerable progress in the consolidation efforts, we have found that completion of the development of a consolidated platform and the migration of
 
27

 
Tier Technologies, Inc.

our approximately 4,000 biller direct customers to that platform will take longer than originally anticipated.  Our original plan was to complete development this calendar year and complete customer migration in calendar 2011.  We are continuing to evaluate the platform consolidation; at this time it appears that the development of a consolidated platform and the migration of our customers on to that platform will require an additional 12 to 18 months beyond calendar 2011.
 
Establish a market driven approach to our business:  We have increased our focus on understanding the dynamics of our markets so that our market strategies and product offerings better meet the evolving needs of the market.  We continue to broaden our product offering in line with the evolving needs of our customers.  We have expanded our payment channels to include the Web; automated interactive voice response (IVR); agent based call centers and point-of-sale environments including financial services kiosks.  We offer our billers a technology platform designed expressly for the biller direct market with a single source solution that simplifies electronic payment management.  We also offer the customers of our billers a range of payment choices including credit and debit cards, electronic checks (ACH), cash and money orders. We are beginning to implement emerging payment methods such as Green Dot MoneyPak, Bill Me Later and the Revolution card.  By utilizing our solutions, clients can reduce the time and expense devoted to management of their payment technology and compliance with PCI-DSS and other industry standards.  We have started an ongoing upgrade of our strategic information systems to allow us to establish direct relationships with end-users of the Company’s services allowing us to grow transactions across multiple verticals and deepen the strength of our primary brand, Official Payments.  
 
Improve profitability:  Having completed the divestiture of business units that were not profitable or not in line with our strategic focus on the biller direct market, we have aggressively worked to reduce our sales, marketing, general and administrative (SG&A) costs over the last several years.  This has involved substantial headcount reductions and facilities consolidations including the consolidation of our data centers, which is in progress.  We expect to continue to improve profitability by growing revenues while continuing to aggressively manage SG&A expenses.  We are also working to manage our direct costs which are primarily the interchange fees, payment processing fees, banking fees and dues and assessments we pay the card companies.  We expect to improve our margins by negotiating better rates with our merchant acquirers and payment processors, adding lower cost providers and incenting our billers and their customers to use payment options and channels with increased margin structures.
 
RESULTS OF OPERATIONS
 
The following table provides an overview of our results of operations for the three and nine months ended June 30, 2010 and 2009:
 
 
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Tier Technologies, Inc.

 
    Three months ended  
Variance
 
   
June 30,
   
2010 vs. 2009
 
(in thousands, except percentages)
 
2010
   
2009
     $       %  
Revenues
  $ 39,447     $ 44,213     $ (4,766 )     (10.8 )%
Costs and expenses
    39,627       43,730       (4,103 )     (9.4 )%
(Loss)/income from continuing operations before other income and income taxes
    (180 )     483       (663 )     (137.3 )%
Other income
    117       163       (46 )     (28.2 )%
(Loss)/income from continuing operations before income taxes
    (63 )     646       (709 )     (109.8 )%
Income tax provision
    157       1       156       *  
(Loss)/income from continuing operations
    (220 )     645       (865 )     (134.1 )%
Loss from discontinued operations, net
    (180 )     (408 )     228       55.9 %
Net (loss)/income
  $ (400 )   $ 237     $ (637 )     (268.8 )%
*Not meaningful
 
 

     
Nine months ended
   
Variance
 
   
June 30,
    2010 vs. 2009  
(in thousands, except percentages)
 
2010
   
2009
     $       %  
Revenues
  $ 102,889     $ 102,561     $ 328       0.3 %
Costs and expenses
    105,056       107,373       (2,317 )     (2.2 )%
Loss from continuing operations before other income and income taxes
    (2,167 )     (4,812 )     2,645       55.0 %
Other income
    429       608       (179 )     (29.4 )%
Loss from continuing operations before income taxes
    (1,738 )     (4,204 )     2,466       58.7 %
Income tax provision
    12       2       10       *  
Loss from continuing operations
    (1,750 )     (4,206 )     2,456       58.4 %
Income/(loss) from discontinued operations, net
    61       (6,072 )     6,133       101.0 %
Net loss
  $ (1,689 )   $ (10,278 )   $ 8,589       83.6 %
*Not meaningful
 
 
The following sections describe the reasons for key variances in the results that we are reporting for Continuing and Discontinued Operations.
 
CONTINUING OPERATIONS
 
The Continuing Operations section of our Consolidated Statements of Operations includes the results of operations of our core EPS business and our Wind-down operations.  The following is an analysis of the variances in these financial results.
 
 
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Tier Technologies, Inc.

Revenues (Continuing Operations)
 
The following table compares the revenues generated by our Continuing Operations during the three and nine months ended June 30, 2010 and 2009:
 
   
Three months ended
June 30,
   
Variance
 
(in thousands, except percentages)
 
2010
   
2009
     $       %  
Revenues
                         
EPS
  $ 38,716     $ 42,941     $ (4,225 )     (9.8 )%
Wind-down
    731       1,272       (541 )     (42.5 )%
Total
  $ 39,447     $ 44,213     $ (4,766 )     (10.8 )%
 
   
Nine months ended
June 30,
   
Variance
 
(in thousands, except percentages)
 
2010
   
2009
     $       %  
Revenues
                         
EPS
  $ 100,621     $ 98,450     $ 2,171       2.2 %
Wind-down
    2,268       4,111       (1,843 )     (44.8 )%
Total
  $ 102,889     $ 102,561     $ 328       0.3 %
 
The following sections discuss the key factors that caused these revenue changes from our Continuing Operations.
 
EPS Revenues:  EPS provides electronic processing solutions, including payment of taxes, fees and other obligations owed to government entities, educational institutions, utilities and other public sector clients.  EPS’s revenues reflect the number of contracts with clients, the volume of transactions processed under each contract and the rates that we charge for each transaction that we process.
 
EPS generated $38.7 million of revenues during the three months ended June 30, 2010, a $4.2 million, or 9.8%, decrease over the three months ended June 30, 2009.  During the three months ended June 30, 2010, we processed 12.0% more transactions than we did in the same period last year, representing 0.4% more dollars.  Despite the increase in transactions processed, our revenues decreased for the three months ended June 30, 2010 compared to the same period last year for several reasons: 1) our transactions and dollars processed for our federal income tax vertical were down 8.0% and 19.3%, respectively, as compared to the corresponding prior year period, primarily attributable to an increase in competition from the additional service providers permitted to process tax payments for the IRS; 2) a shift in the payment type due to increased usage of fixed-price debit cards and ACH payments, which produce lower revenue per transaction than our traditional convenience fee model; and 3) a reduction in pricing for services provided as a result of competitive pressures with the renewal of our IRS contract.  We continue to show increases in transactions processed in most verticals ranging from 9.5% to 25.6% when compared to the same period last year.  The addition of 186 new payment types, which includes new clients and expanded services to existing clients, during the three months ended June 30, 2010, contributed to the increase in transactions processed.
 
During the nine months ended June 30, 2010, EPS generated $100.6 million of revenues, a $2.2 million, or 2.2%, increase over the same period last year.  During the nine months ended June 30, 2010, we processed 32.5% more transactions than we did the same period last year, representing 13.0% more dollars.  The lower growth in dollars processed as compared with growth in transactions is due primarily to the success of our stated strategic intent to develop new verticals to diversify the business and lower average dollar transactions in our various tax verticals primarily related to current economic conditions.  A significant amount of the new transactions were from verticals with lower average dollar size, which resulted in lower revenue per transaction.  For example, average utility payments per transaction are lower than in our established property tax and income tax businesses and therefore produced lower average revenue per transaction.  At the same time we introduced ACH and a fixed price debit card as a payment option in the utility vertical and several other verticals.  In the last year, we have also seen that this shift in payment type has reduced our average revenue per transaction and our average direct costs per transaction.  For this reason, the shift in payment
 
30

 
Tier Technologies, Inc.

type has increased our average “profit” per transaction, when profit is calculated on a percentage basis, even though the average “profit” per transaction may not have increased on an absolute dollar basis.  During the nine months ended June 30, 2010, most of our verticals experienced an increase in the transactions processed when compared to the nine months ended June 30, 2009, ranging from 1.4% to 60.1%.  For the reasons discussed in the paragraph above, our federal income tax vertical decreased 14.3% in dollars processed for the nine months ended June 30, 2010 compared to the same period last year.  During the nine months ended June 30, 2010, we added 516 new payment types.
 
We expect to see revenue growth in fiscal year 2010 compared with fiscal year 2009.  The rate of this growth is highly dependent on general economic trends.  Our government-based businesses, especially in the tax segment, experienced low to negative revenue growth during fiscal year 2009, which is a departure from prior year trends.  This reduced growth has come in spite of the increase in the number of tax forms processed, an increase in the number of government clients, and the introduction of additional payment options.  We expect this softness to continue until the general economic environment improves or tax rates are increased by legislative bodies, or both.
 
Wind-down Revenues:  During the three and nine months ended June 30, 2010, our Wind-down operations generated $0.7 million and $2.3 million in revenues, respectively, a $0.5 million, or 42.5% and $1.8 million, or 44.8% decrease, respectively, from the three and nine months ended June 30, 2009.  Completion of several maintenance contracts within our Voice and Systems Automation, or VSA, business and the substantial completion of our Pension business contract contributed to the decreases.  We expect to continue to see decreases in Wind-down revenues as we continue to complete and wind down existing maintenance projects over the next three years.
 
Direct Costs (Continuing Operations)
 
Direct costs, which represent costs directly attributable to providing services to clients, consist predominantly of discount fees.  Discount fees include payment card interchange fees and assessments payable to banks as well as payment card processing fees.  Other, less significant costs include: payroll and payroll-related costs; travel-related expenditures; co-location and telephony costs; and the cost of hardware, software and equipment sold to clients.  The following table provides a year-over-year comparison of direct costs incurred by our Continuing Operations during the three and nine months ended June 30, 2010 and 2009:
   
Three months ended
June 30,
   
Variance
 
(in thousands, except percentages)
 
2010
   
2009
     $       %  
Direct costs
                         
EPS:
                         
Discount fees
  $ 28,717     $ 31,446     $ (2,729 )     (8.7 )%
Other costs
    1,563       1,410       153       10.9 %
Total EPS
    30,280       32,856       (2,576 )     (7.8 )%
Wind-down
    331       511       (180 )     (35.2 )%
Total
  $ 30,611     $ 33,367     $ (2,756 )     (8.3 )%
 
   
Nine months ended
June 30,
   
Variance
 
(in thousands, except percentages)
 
2010
   
2009
     $       %  
Direct costs
                         
EPS:
                         
Discount fees
  $ 71,645     $ 71,361     $ 284       0.4 %
Other costs
    4,690       3,482       1,208       34.7 %
Total EPS
    76,335       74,843       1,492       2.0 %
Wind-down
    904       1,713       (809 )     (47.2 )%
Total
  $ 77,239     $ 76,556     $ 683       0.9 %
 
 
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Tier Technologies, Inc.

The following sections discuss the key factors that caused these changes in the direct costs for Continuing Operations.
 
EPS Direct Costs:  EPS direct costs decreased $2.6 million, or 7.8%, during the three months ended June 30, 2010 compared to the same period last year.  Discount fees decreased $2.7 million, or 8.7%, over the same period last year, attributable to the decrease in revenue for the three months ended June 30, 2010.
 
Other costs increased $0.2 million, or 10.9%, over the same period last year, primarily due to increased telephonic and co-location costs, which include one-time costs related to the consolidation of our data center of $0.2 million associated with increased usage of our customer and client support centers.  Labor and labor-related costs increased $0.1 million, offset by reduced consulting fees of $0.1 million, as we continue to shift resources to best support our operations.
 
During the nine months ended June 30, 2010, EPS incurred $76.3 million of direct costs, a $1.5 million, or 2.0% increase, over the same period last year.  Discount fees increased $0.3 million, or 0.4%, over the same period last year.  The increase is primarily due to the increase in transactions processed during the nine months ended June 30, 2010, offset by the recognition of one-time cost benefits of $0.3 million in settlement funds received relating to our payment card processing fees.
 
Other costs increased $1.2 million, or 34.7%, over the same period last year, primarily due to increased telephonic and co-location costs of $0.9 million associated with increased usage of our customer and client support centers, as well as one-time costs for consolidation of our data centers.  Labor and labor-related costs increased $0.5 million, primarily attributable to the acquisition of ChoicePay, offset by reduced consulting fees of $0.2 million, as a result of our efforts to decrease dependency on outside resources.
 
Wind-down Direct Costs:  During the three and nine months ended June 30, 2010, direct costs from our Wind-down operations decreased $0.2 million and $0.8 million, respectively, or 35.2% and 47.2%, respectively, from the same period last year, consistent with the completion of projects.  As we wind down these operations, we expect that the direct costs of these operations will continue to decrease during the remainder of fiscal 2010.
 
General and Administrative (Continuing Operations)
 
General and administrative expenses consist primarily of payroll and payroll-related costs for technology, product management, strategic initiatives, information systems, general management, administrative, accounting, legal and fees paid for outside services, as well as reporting, compliance and other costs that we incur as a result of being a public company.  Our information systems expenses include costs to consolidate and enhance our processing platforms as well as the costs associated with ongoing maintenance of these platforms.  The following table compares general and administrative costs incurred by our Continuing Operations during the three and nine months ended June 30, 2010 and 2009:
 
   
Three months ended
June 30,
   
Variance
 
(in thousands, except percentages)
 
2010
   
2009
     $       %  
General and administrative
                         
EPS
  $ 5,830     $ 6,196     $ (366 )     (5.9 )%
Wind-down
    120       73       47       64.4 %
Total
  $ 5,950     $ 6,269     $ (319 )     (5.1 )%
 
   
Nine months ended
June 30,
   
Variance
 
(in thousands, except percentages)
 
2010
   
2009
     $       %  
General and administrative
                         
EPS
  $ 18,143     $ 19,578     $ (1,435 )     (7.3 )%
Wind-down
    326       833       (507 )     (60.9 )%
Total
  $ 18,469     $ 20,411     $ (1,942 )     (9.5 )%
 
 
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Tier Technologies, Inc.

EPS General and Administrative:  During the three months ended June 30, 2010, EPS incurred $5.8 million of general and administrative expenses, a $0.4 million, or 5.9%, decrease over the same period last year.  Our incentive compensation structures vary from year to year and as a result we experienced a decrease of $0.7 million in incentive compensation expense when comparing the three months ended June 30, 2010 with June 30, 2009.  In addition, we incurred a $0.6 million decrease in performance stock unit expense as a result of the current valuation of these liability awards.  Labor and labor related expenses decreased $0.5 million as a result of the consolidation of our San Ramon, California and Auburn, Alabama offices during fiscal year 2009, as well as an increase in capitalized labor during the current fiscal year relating to software development projects.  We also incurred a $0.1 million decrease in restructuring expense, as our restructuring efforts are now complete and a $0.1 million decrease in tax expense due to accrual reversals identified upon completion of the filing of our prior year tax returns.
 
Offsetting these decreases are increases in the following: a $1.0 million increase in severance expense consisting of $1.2 million related to the departure of our former CEO in June 2010 offset by a reduction of severance expense relating to the consolidation of our offices during fiscal year 2009; a $0.3 million in increased outside service expense associated with additional accounting, IT and development resources; a $0.2 million increase in legal expenses, primarily associated with corporate governance issues; and $0.1 million in increased software maintenance expense as we continue to enhance our IT and security functions.
 
During the nine months ended June 30, 2010, EPS incurred $18.1 million of general and administrative expenses, a $1.4 million, or 7.3%, decrease over the same period last year.  The current structure of the fiscal year 2010 incentive compensation plan has resulted in a $1.1 million decrease in incentive compensation expense during the nine months ended June 30, 2010 compared with the three months ended June 30, 2009.  In addition, our labor and labor-related costs decreased $0.6 million, primarily as a result of our consolidation efforts and capitalized labor projects as referenced above.  Our performance stock unit expense and share-based payment expense decreased $0.2 million, primarily attributable to the current period valuation of liability awards, offset by accelerated vesting of restricted stock units for two former board members.  For the nine months ended June 30, 2010, we saw a reduction of $0.2 million in outside services over the same period last year primarily due to the absence of strategic initiative services incurred during fiscal year 2009, partially offset by additional resources during the three months ended June 30, 2010, for accounting, IT and development as referenced above.  Further contributing to the overall decrease is: a decrease of $0.2 million in travel and travel-related expenses; a decrease of $0.2 million in restructuring costs as we have completed our consolidation efforts; and a decrease of $0.1 million in business license fees as we shift from an application status to renewal status of money transmitter licenses in most jurisdictions.
 
Offsetting these decreases are increases of: $0.3 million in severance expense related to the former CEO departure offset by the completion of the office consolidation during fiscal year 2009; $0.3 million in additional software maintenance expense attributable to enhancements to IT and security functions as well as a full nine months in the current year of maintenance related to our ChoicePay acquisition in January 2009; $0.3 million of additional legal expenses primarily associated with corporate governance issues; $0.2 million in bad debt expense due to longer payment cycles; and $0.1 million of increased rent expense primarily attributable to the full nine months rental expense for the ChoicePay facility as well as duplicate rent during the build-out of our new headquarters.
 
During fiscal 2010, we expect to see decreases in general and administrative support expense as we continue to recognize the benefits of our strategic cost saving initiatives and continue to consolidate and streamline our EPS operations.
 
Wind-down General and Administrative:  During the three months ended June 30, 2010, Wind-down operations incurred $0.1 million of general and administrative expenses, a $47,000, or 64.4%, increase over the same period last year.  This increase is primarily attributable to an increase of $0.1 million of software maintenance and $0.1 million of bad debt expense, offset by $0.2 million of reduced labor and labor-related expenses as we continue to streamline our resources and focus on our EPS operations.  
 
 
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During the nine months ended June 30, 2010, Wind-down operations incurred $0.3 million of general and administrative expenses, a $0.5 million, or 60.9% decrease over the same period last year.  This decrease is primarily attributable to reduced labor and labor-related expenses of $0.6 million and reduced miscellaneous office expense of $0.1 million, offset by an increase in bad debt expense of $0.2 million, relating to one contract, which was substantially complete in fiscal 2009, but final payment has not yet been received from the client.
 
Selling and Marketing (Continuing Operations)
 
Selling and marketing expenses consist primarily of payroll and payroll-related costs, commissions, advertising and marketing expenditures and travel-related expenditures.  We expect selling and marketing expenses to fluctuate from quarter to quarter due to a variety of factors, such as increased advertising and marketing expenses incurred in anticipation of the April 15th federal tax filing deadline.  The following table provides a year-over-year comparison of selling and marketing costs incurred by our Continuing Operations during the three and nine months ended June 30, 2010 and 2009:
 
   
Three months ended
June 30,
   
Variance
 
(in thousands, except percentages)
 
2010
   
2009
     $       %  
Selling and marketing
                         
EPS
  $ 1,396     $ 2,235     $ (839 )     (37.5 )%
Wind-down
          1       (1 )     (100.0 )%
Total
  $ 1,396     $ 2,236     $ (840 )     (37.6 )%
 

   
Nine months ended
June 30,
   
Variance
 
(in thousands, except percentages)
 
2010
   
2009
     $       %  
Selling and marketing
                         
EPS
  $ 4,435     $ 5,458     $ (1,023 )     (18.7 )%
Wind-down
          6       (6 )     (100.0 )%
Total
  $ 4,435     $ 5,464     $ (1,029 )     (18.8 )%
 
EPS Selling and Marketing:  During the three months ended June 30, 2010, EPS incurred $1.4 million of selling and marketing expenses, a $0.8 million, or 37.5%, decrease over the same period last year.  The nature of our advertising efforts during fiscal year 2010 has resulted in a year over year decrease of $0.7 million in advertising expense for the three months ended June 30, 2010.  We also incurred a $0.2 million decrease in performance stock unit expense related to the valuation of liability awards.  Labor and labor-related expenses, including incentive based compensation decreased $0.1 million.
 
During the nine months ended June 30, 2010, EPS incurred $4.4 million of selling and marketing expenses, a $1.0 million, or 18.7%, decrease over the same period last year.  Contributing to this overall decrease is: $0.5 million in advertising expense as discussed above; $0.4 million in reduced labor and labor-related expenses; and $0.3 million in reduced severance expense which was incurred in fiscal year 2009 as a result of the departure of one of our executives; $0.1 million in reduced performance stock unit expense as described above; and $0.1 million in reduced general selling and marketing expenses.  These decreases are offset by $0.4 million of commission expense relating to an adjustment recognized during fiscal 2009 to modify historical commission plans.
 
During the remainder of fiscal 2010, we expect to see modest increases in EPS selling and marketing expenses as we continue to build our sales and marketing staff and expand our strategic partnership initiatives.
 
Wind-down Selling and Marketing: As a result of our decision to not pursue new contracts within Wind-down, we did not incur any selling and marketing expenses during the three or nine months ended June 30, 2010.
 
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Tier Technologies, Inc.

We do not expect to incur selling and marketing expenses in Wind-down during fiscal 2010.
 
Depreciation and Amortization (Continuing Operations)
 
Depreciation and amortization represents expenses associated with the depreciation of equipment, software and leasehold improvements, as well as the amortization of intangible assets from acquisitions and other intellectual property not directly attributable to client projects.  The following table compares depreciation and amortization costs incurred by our Continuing Operations during the three and nine months ended June 30, 2010 and 2009:
 
   
Three months ended
June 30,
   
Variance
 
(in thousands, except percentages)
 
2010
   
2009
     $       %  
Depreciation and amortization
                         
EPS
  $ 1,366     $ 1,404     $ (38 )     (2.7 )%
Wind-down
    304       454       (150 )     (33.0 )%
Total
  $ 1,670     $ 1,858     $ (188 )     (10.1 )%
 
   
Nine months ended
June 30,
   
Variance
 
(in thousands, except percentages)
 
2010
   
2009
     $       %  
Depreciation and amortization
                         
EPS
  $ 4,030     $ 3,529     $ 501       14.2 %
Wind-down
    883       1,413       (530 )     (37.5 )%
Total
  $ 4,913     $ 4,942     $ (29 )     (0.6 )%
 
Depreciation and amortization relating to EPS decreased during the three months ended June 30, 2010 by $38,000, or 2.7%.  A full nine months of depreciation and amortization of ChoicePay assets, which were acquired in January 2009, resulted in an increase of $0.5 million or 14.2% for the nine months ended June 30, 2010.  Our depreciation and amortization within Wind-down decreased $0.2 million and $0.5 million, respectively, or 33.0% and 37.5%, respectively, consistent with our decision to primarily allocate resources to EPS.
 
Other Income (Continuing Operations)
 
Gain/(loss) on investments:  During the three and nine months ended June 30, 2010, we recognized a gain of $17,000 and $31,000, respectively, related to the increase in fair value of our auction rate securities. This is a decrease over the three months ended June 30, 2009 of $28,000 and an increase over the nine months ended June 30, 2009 of $85,000.
 
Gain on sale of assets:  During the three months ended June 30, 2010, we recognized a gain of $10,000 associated with the sale of assets during the current period.
 
Interest income, net: Interest income during the three and nine months ended June 30, 2010 decreased $28,000 and $274,000, respectively, compared to the three and nine months ended June 30, 2009, attributable to both a decrease in the amount within our investment portfolio and decreases in interest rates.  Due to current market conditions, we have elected to sell as many debt securities from our investment portfolio as possible and invest the funds in money market accounts, treasury bills and commercial paper – often at lower interest rates than our debt securities.  Our interest rates fluctuate with changes in the marketplace.
 
Income Tax Provision (Continuing Operations)
 
During the three and nine months ended June 30, 2010, we reported an income tax provision of $157,000 and $12,000, respectively.  The provision for income taxes for the nine months ended June 30, 2010 includes a benefit of $40,000 due to the required intraperiod tax allocation resulting from the loss from Continuing Operations and income recorded in Discontinued Operations.  The remaining provision for income taxes represents state tax obligations incurred by our EPS operations.  Our Consolidated
 
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Statements of Operations for the three and nine months ended June 30, 2010 and 2009 do not reflect a federal tax provision because of offsetting adjustments to our valuation allowance.  Our effective tax rates differ from the federal statutory rate due to state income taxes, and the charge for establishing a valuation allowance on our net deferred tax assets.  Our future tax rate may vary due to a variety of factors, including, but not limited to:  the relative income contribution by tax jurisdiction; changes in statutory tax rates; changes in our valuation allowance; our ability to utilize net operating losses and any non-deductible items related to acquisitions or other nonrecurring charges.
 
At June 30, 2010, we had $105.7 million of federal net operating loss carryforwards, which expire beginning in fiscal 2018 through 2029, and $92.8 million of state net operating loss carryforwards, most of which begin to expire after fiscal 2017 through 2024.
 
DISCONTINUED OPERATIONS
 
Our Discontinued Operations consist of portions of our former GBPO and PSSI businesses, which we have divested and no longer operate.  During the three months ended June 30, 2010, we incurred a net loss of $0.2 million from Discontinued Operations.  This loss is primarily attributable to the write-off of receivables determined to be uncollectible.  During the nine months ended June 30, 2010, we incurred net income of $0.1 million, attributable to an earn-out payment received pursuant to the agreement from the sale of our former GBPO business, offset by the receivable write-off referenced above.  During the three and nine months ended June 30, 2009, net loss from Discontinued Operations was $0.4 million and $6.1 million, respectively.
 
LIQUIDITY AND CAPITAL RESOURCES
 
At June 30, 2010 and September 30, 2009 we had $62.2 million and $57.7 million, respectively in cash, cash equivalents and marketable securities.  In addition, at June 30, 2010, and September 30, 2009, we had restricted cash of $7.3 million and $7.4 million, respectively, of which $6.0 million is used as a compensating balance required by our bank to guarantee availability of funds for processing outgoing Automated Clearing House, or ACH, payments to our clients.  The remainder is used to collateralize outstanding letters of credit, which are scheduled to come due during calendar year 2010.  At June 30, 2010, we had an Amended and Restated Credit and Security Agreement, as amended, with our lender, under which we may obtain up to $5.0 million of letters of credit.  This agreement also grants the lender a perfected security interest in cash collateral in an amount equal to all issued and to be issued letters of credit.  The $1.3 million of letters of credit outstanding at June 30, 2010 were issued to secure a performance bond.
 
In January 2010, we were notified we had been approved for an original line of credit of $15,023,000 with UBS Bank USA, our investment manager, secured by our auction rate securities.  Pursuant to our participation in the ARS Rights provided to us by UBS, we were entitled to borrow funds from UBS up to the par value of eligible auction rate securities.  This line of credit provided us liquidity for what were then illiquid investments should business needs arise.  At June 30, 2010 we had not borrowed against this line of credit.  This line of credit was cancelled on July 2, 2010 subsequent to our June 30, 2010 exercise of our rights under the ARS Rights.
 
We believe we have sufficient liquidity to meet currently anticipated growth, including capital expenditures, working capital investments, and acquisitions, as well as participation in our stock repurchase program for the next twelve months.  We expect to generate cash flows from operating activities over the long term; however, we may experience significant fluctuations from quarter to quarter resulting from the timing of billing and collections.  To the extent that our existing capital resources are insufficient to meet our capital requirements, we will have to raise additional funds.  There can be no assurance that additional funding, if necessary, will be available on favorable terms, if at all.  Currently, we do not have any short or long-term debt.
 
Net Cash from Continuing Operations—Operating Activities.  During the nine months ended June 30, 2010, our operating activities from Continuing Operations provided $8.8 million of cash.  This reflects a net loss
 
 
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of $1.8 million from Continuing Operations and $6.6 million of non-cash items.  During the nine months ended June 30, 2010, $3.2 million of cash was generated by a decrease in accounts and settlements receivable and $1.6 million was generated by an increase in accounts and settlements payable and accrued liabilities.  An increase in prepaid expenses and other assets used $0.4 million of cash.  In addition, a decrease in deferred income used $0.4 million.
 
Net Cash from Continuing Operations—Investing Activities.  Net cash provided by our investing activities from Continuing Operations for the nine months ended June 30, 2010 was $3.1 million, including $30.2 million of cash provided by maturities and sales of marketable securities, offset by $23.6 million of cash used to purchase marketable securities.  During the nine months ended June 30, 2010, the collection of a note receivable provided $0.3 million of cash.  The purchase of equipment and software to support our EPS operations used $3.8 million of cash.
 
Net Cash from Continuing Operations—Financing Activities.  For the nine months ended June 30, 2010 $0.7 million of cash was used for the purchase of company stock and $24,000 of cash was used for capital lease obligations.
 
Net Cash from Discontinued Operations—Operating Activities.  During the nine months ended June 30, 2010, our operating activities from Discontinued Operations provided $0.1 million of cash as a result of the receipt of an earn-out payment from the purchaser of our former GBPO business, pursuant to the purchase agreement, offset by the write-off a receivable expected to be uncollectible and the recognition of some residual restructuring expenses.
 
In Note 3—Investments of our Consolidated Financial Statements we disclosed that at June 30, 2010, our investment portfolio included $10.9 million par value of AAA-rated auction rate municipal bonds that were collateralized with student loans.  To minimize the liquidity risks associated with these investments, we entered into an Auction Rate Securities Rights offer with our investment manager.  This agreement allowed us to sell our auction rate securities to the investment manager for a price equal to the par value plus accrued but unpaid interest beginning on June 30, 2010.  We formally exercised our rights under this agreement on June 30, 2010.  The transaction was complete July 2, 2010 and the proceeds were invested in liquid short term investments.
 
CONTRACTUAL OBLIGATIONS
 
During the three and nine months ended June 30, 2010, there was no material change outside the ordinary course of business in the contractual obligations disclosed in our most recent annual report.
 
CRITICAL ACCOUNTING POLICIES
 
The preparation of our financial results of operations and financial position requires us to make judgments and estimates that may have a significant impact upon our financial results.  We believe that of our accounting policies, the following estimates and assumptions, which require complex subjective judgments by management, could have a material impact on reported results:  estimates of project costs and percentage of completion; estimates of effective tax rates, deferred taxes and associated valuation allowances; valuation of goodwill and intangibles; and estimated share-based compensation.  Actual results could differ materially from management’s estimates.
 
For a full discussion of our critical accounting policies and estimates, see the Management’s Discussion and Analysis of Financial Condition and Results of Operations in our Annual Report on Form 10-K for the fiscal year ended September 30, 2009.
 
ITEM 3.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
 
We maintain a portfolio of cash equivalents and investments in a variety of securities including certificates of deposit, and government and non-government debt securities.  These securities are subject to interest rate risk and may decline in value if market interest rates increase.  If market interest rates increase immediately and uniformly by ten percent from levels at June 30, 2010, the fair value of the portfolio would decline by about $58,000.
 
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ITEM 4.  CONTROLS AND PROCEDURES
 
EVALUATION OF DISCLOSURE CONTROLS AND PROCEDURES
 
Our management, with the participation of our interim Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act) as of June 30, 2010.  The term “disclosure controls and procedures” means controls and other procedures that are designed to ensure that information required to be disclosed by a company in reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported, within the time periods specified in the SEC’s rules and forms.  Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that such information is accumulated and communicated to the company’s management, including its principal executive and principal financial officers, as appropriate to allow timely decisions regarding required disclosure.  Management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving their objectives and management necessarily applies its judgment in evaluating the cost-benefit relationship of possible controls and procedures.  Based on the evaluation of our disclosure controls and procedures as of June 30, 2010, our interim Chief Executive Officer and our Chief Financial Officer concluded that as of that date, our disclosure controls and procedures were effective at the reasonable assurance level.
 
There was no change in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) during the quarter ended June 30, 2010 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.


 
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PART II.  OTHER INFORMATION
 
ITEM 1A.  RISK FACTORS
 
Investing in our common stock involves a degree of risk.  You should carefully consider the risks and uncertainties described below in addition to the other information included or incorporated by reference in this quarterly report.  If any of the following risks actually occur, our business, financial condition or results of operations would likely suffer.  In that case, the trading price of our common stock could fall.
 
The following factors and other risk factors could cause our actual results to differ materially from those contained in forward-looking statements in this Form 10-Q.
 
We have incurred losses in the past and may not be profitable in the future.  While we reported net income of $1.1 million in fiscal year 2005, we have reported net losses of $11.5 million in fiscal 2009, $27.4 million in fiscal 2008, $3.0 million in fiscal 2007, and $9.5 million in fiscal 2006.
 
Our revenues and operating margins may decline and may be difficult to forecast, which could result in a decline in our stock price.  Our revenues, operating margins and cash flows are subject to significant variation from quarter to quarter due to a number of factors, many of which are outside our control.  These factors include:
 
·  
economic conditions in the marketplace, including recession;
 
·  
loss of significant clients;
 
·  
demand for our services;
 
·  
seasonality of business, resulting from timing of property tax payments and federal and state income tax payments;
 
·  
timing of service and product implementations;
 
·  
unplanned increases in costs;
 
·  
delays in completion of projects;
 
·  
intense competition;
 
·  
costs of compliance with laws and government regulations; and
 
·  
costs of acquisitions, consolidation and integration of new business and technology.
 
The occurrence of any of these factors may cause the market price of our stock to decline or fluctuate significantly, which may result in substantial losses to investors.  We believe that period-to-period comparisons of our operating results are not necessarily meaningful and/or indicative of future performance.  From time to time, our operating results may fail to meet analysts’ and investors’ expectations, which could cause a significant decline in the market price of our stock.  Fluctuations in the price and trading volume of our stock may be rapid and severe and may leave investors little time to react.  Other factors that may affect the market price of our stock include announcements of technological innovations or new products or services by competitors and general economic or political conditions, such as recession, acts of war or terrorism.  Fluctuations in the price of our stock could cause investors to lose all or part of their investment.
 
Our income tax and property tax processing revenue has been negatively impacted by recent economic conditions and may continue to decline.  As a result of the current global and U.S. economic conditions, including unemployment and real estate foreclosures, we have suffered a downturn in revenue in our property tax and income tax segments, due to decreased payments of federal income tax and property tax by taxpayers who pay taxes on our website and IVR payment processing systems.  If current conditions do not improve, additional declines in revenue may occur, especially in the property tax and federal income tax segments, negatively impacting use of our services and our overall revenues.
 
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Consolidation of our technology platforms involves significant risk and may not be successful or may be delayed.  We are in the process of integrating and consolidating our technology platforms.  We currently maintain three processing platforms: one in San Ramon, California; one in Auburn, Alabama; and a third in Tulsa, Oklahoma, which we recently acquired in the ChoicePay acquisition.  Failure to timely, effectively, and efficiently consolidate our technology platforms could result in significant risks, including restricted and limited transaction volume, operational inefficiencies, inability to add new products or services, inability to achieve our goals for fiscal year 2010 (including our business development objectives), inability to expand existing products and services, significant development costs, higher labor costs, increased hardware and software costs, inability to provide certain functionality, or system and service disruption or failure.  Our business is highly dependent upon having safe and secure information technology platforms with sufficient capacity to meet both the high volume of transactions and the future growth of our business.  If our ability to develop and/or acquire upgrades or replacements for our existing platforms does not keep pace with the growth of our business, we may not be able to meet our requirements for the sustainable and economic growth of the business.  Furthermore, if we are not able to acquire or develop these platforms and systems on a timely and economical basis, our profitability may be adversely affected.  If we are unable to successfully integrate and consolidate these technology platforms it could result in a significant loss of clients and revenues and risk of liability.
 
We could suffer material losses or significant disruption of our operations and business if we are not successful in integration and consolidation of our operations.  We are consolidating and moving certain operations, facilities, departments, and positions as part of our strategic plan to save costs and eliminate duplicative operations and functions.  We completed consolidation of the customer service/call center, client services, implementation services, and some information technology services from San Ramon, California, and Tulsa, Oklahoma, to our existing facility in Auburn, Alabama, and we consolidated financial operations to Reston, Virginia.  If this restructuring and consolidation is not successful, we could suffer disruption of our operations, systems or services; incur a significant increase in costs; or suffer a loss of valuable staff and historical knowledge, which could have a material adverse impact on our business, significantly increase operating costs and result in operational weaknesses and compliance deficiencies.  On January 27, 2009, we purchased substantially all of the assets of ChoicePay, Inc., an ePayments solution provider based in Tulsa, Oklahoma.  The acquisition included intellectual property, the ChoicePay processing platform, systems, operations, services, products, clients, employees, and other resources.  We may not be successful in integrating the acquired assets into our existing business which could result in disruption of operations, inefficiencies, excess costs, legal and financial liability, additional outsourcing of services and consulting charges, failure to provide services and products as contracted with clients and vendors, and impairment of earning and operating results.
 
Security breaches or unauthorized access to confidential data and personally identifiable information in our facilities, computer networks, or databases, or those of our suppliers, may cause harm to our business and result in liability and systems interruptions.  Our business requires us to obtain, process, use, and destroy confidential and personally identifiable data and information of clients and consumers.  We have programs, procedures and policies in place to protect against security breaches, unauthorized access and fraud.  Despite security measures we have taken, our systems may be vulnerable to physical break-ins, fraud, computer viruses, attacks by hackers and similar acts and events, causing interruption in service and loss or theft of confidential data and personally identifiable information that we process and/or store.  It is possible that our security controls over confidential information and personal data, our training on data security, and other practices we follow may not prevent the improper disclosure or unauthorized access to confidential data and personally identifiable information.  Our third-party vendors or suppliers also may experience security breaches, fraud, computer viruses, attacks by hackers or other similar incidents involving the unauthorized access and theft of confidential data and personally identifiable information.  In January 2009, Heartland Payment Systems reported a breach of security of its systems resulting in the loss or theft of personally identifiable information.  We contract with Heartland for certain payment processing services for credit and debit transactions in the education market.  Although no security breach occurred within our systems, and there
 
 
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is no specific information to date that our clients’ or their related consumers’ information or data was compromised as a result of this incident, if such client or consumer data and information was lost or stolen, such an incident could potentially result in compliance costs, loss of clients and revenues, liability and fines.  Any security breach within our systems, software or hardware or our vendors or suppliers systems, software or hardware could result in unauthorized access, theft, loss, disclosure, deletion or modification of such data and information, and could cause harm to our business and reputation, liability for fines and damages, costs of notification, and a loss of clients and revenue.
 
Our revenues and cash flows could decline significantly if we were unable to retain our largest client, or a number of significant clients.  The majority of our client contracts, including our contract with the U.S. Internal Revenue Service, allow clients to terminate all or part of their contracts on short notice, or provide notice of non-renewal with little prior notification.  Our contract with the IRS has generated 19.8%, 27.8%, and 28.3% of our annual revenues from Electronic Payment Solutions for fiscal years 2009, 2008, and 2007, respectively.  In April 2009 we were one of three companies awarded a multi-year contract by the IRS to provide electronic payment solutions for personal and business taxes. The contract contains a base period commencing April 2, 2009 and four one-year option periods running until December 31, 2013.  To obtain this contract, we reduced our historical pricing.  We compete with the other contract award recipients to provide services to the IRS.  If the other recipients reduce their prices, or if additional companies are awarded contracts, we may have to reduce our prices further to remain competitive. If we were unable to retain this client, or replace it in the event it is terminated, or if we were unable to renew this contract, or are unsuccessful in future re-bids of this contract, or if we are forced to reduce our prices in response to competitive pressures, our operating results and cash flows could decline significantly.  Termination or non-renewal of a number of client contracts, or certain significant client contracts, including the IRS contract, or a number of large state, local, utility or education-related contracts, could result in significant loss of revenues and reduction in profitability.
 
We could suffer material losses and liability if our operations, systems or platforms are disrupted or fail to perform properly or effectively.  The continued efficiency and proper functioning of our technical systems, platforms, and operational infrastructure is integral to our performance. Failure of any or all of these resources subjects us to significant risks. This includes but is not limited to operational or technical failures of our systems and platforms, human error, failure of third-party support and services, as well as the loss of key individuals or failure of key individuals to perform.  We process a high volume of time-sensitive payment transactions.  The majority of our tax-related transactions are processed in short periods of time, including between April 1 and April 15 of each tax year for federal tax payments.  If there is a defect or malfunction in our system software or hardware, an interruption or failure due to damage or destruction, a loss of system functionality, a delay in our system processing speed, a lack of system capacity, or a loss of personnel on short notice, even for a short period of time, our ability to process transactions and provide services may be significantly limited, delayed or eliminated, resulting in lost business and revenue and harm to our reputation.  Our insurance may not provide coverage or be adequate to compensate us for losses that may occur as a result of any such event, or any system, security or operational failure or disruption.
 
We could suffer material losses and liabilities if the services of any of our third party suppliers, vendors or other providers are disrupted, eliminated or fail to perform properly or effectively.  Our payment solution services, systems, security, infrastructure and technology platforms are highly dependent on third party services, software, hardware, including data transmission and telecom service providers, subcontractors, co-location facilities, network access providers, card companies, processors, banks, merchants and other suppliers and providers.  We also provide services on complex multi-party projects where we depend on integration and implementation of third-party products and services.  The failure or loss of any of these third party systems, services, software or products, our inability to obtain third party replacement services, or damage to or destruction of such services could cause degraded functionality, loss of product and service offerings, restricted transaction capacity, limited processing speed and/or capacity, or system failure, which could result in significant cost, liability, diminished
 
 
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profitability and damage to our reputation and competitive position.  Our insurance may not provide coverage or be adequate to compensate us for losses that may occur as a result of any such event, or any system, security or operational failure or disruption.
 
Violation of any existing or future laws or regulations, including laws governing money transmitters and anti-money laundering laws, could expose us to substantial liability and fines, force us to cease providing our services, or force us to change our business practices.  Our business is subject to numerous federal and state laws and regulations, including some states’ money transmitter regulations and related licensing requirements, and anti-money laundering laws.  Compliance with federal and state laws and government regulations regarding money transmitters, money laundering, privacy, data security, fraud, and other laws and regulations associated with payment transaction services is critical to our business.  New laws and regulations in these areas may be enacted, or existing ones changed, which could negatively impact our services, restrict or eliminate our ability to provide services, make our services unprofitable, or create significant liability for us.  Our anti-money laundering program requires us to monitor transactions, report suspicious activity, and prohibit certain transactions.  We are registered as a money services business, have a number of state money transmitter licenses and have additional applications for licensure as a money transmitter pending.  We entered into a consent order with one state which included payment of a fine for unlicensed activity prior to our submission of the money transmitter application, and two other states have imposed an assessment or fine.  In the future we may be subject to additional states’ money transmitter regulations, money laundering regulations, regulation of internet transactions, and related payment of fees and fines.  We are also subject to the applicable rules of the credit/debit card association, the National Automated Clearing House Association (NACHA), and other industry standards.  If we are found to be in violation of any laws, rules, regulations or standards, we could be exposed to significant financial liability, substantial fines and penalties, cease and desist orders, and other sanctions that could restrict or eliminate our ability to provide our services in one or more states or accept certain types of transactions in one or more states, or could force us to make costly changes to our business practices.  Even if we are not forced to change our business practices, the costs of compliance and obtaining necessary licenses and regulatory approvals, could be substantial.
 
We could suffer material revenue losses and liability in the event the divested business projects and contracts are not successfully concluded.  We have completed divestment of certain operations and portions of the business including our former Financial Institutions Data Match services, State Systems Integration, Financial Management Systems and Unemployment Insurance operations.  Certain divestitures include contractual earn-outs and revenue sharing arrangements based on the buyers’ successful operation of the businesses divested.  If the businesses are not profitable or there are revenue shortfalls, we may not receive the expected benefits from the divestitures, which could have an adverse impact on our revenues.  Additionally, we remain liable for certain obligations under some of the divested projects and their related contracts.  In February 2009, we completed the sale of our Unemployment Insurance, or UI, business to RKV Technologies, Inc, or RKV.  The sale was completed pursuant to an Asset Purchase Agreement dated February 6, 2009.  As a part of the agreement, Tier is required to leave in place a $2.4 million performance bond on the continuing contract for the State of Indiana, or the State.  Subsequent to the sale of the UI business to RKV, the prime contractor, Haverstick Corporation, or Haverstick, the State, and RKV determined that the contract completion would be delayed and additional funding would be needed to complete the contract.  In November 2009 Haverstick cancelled its contract with RKV and directly rehired various RKV resources and contractors. Tier retains certain liabilities for completion of the project, and continues as the indemnitor under the performance bond.  Mediation is expected to take place in late 2010 or early 2011 to discuss the costs of project completion.  If this contract, or other divested contracts are not performed successfully, or if there is a claim of delay or breach in connection with services or products provided by either us or the acquiring company, liability to Tier could result, causing damages, unanticipated costs, bond forfeitures and loss of revenue.
 
 
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As a result of our divestitures and the transition to a primary focus on electronic payment solutions, our business is less diverse and therefore more vulnerable to changes affecting the electronic payments business generally.  Our focus on electronic payment solutions going forward and the recent divestiture of the majority of our legacy business units unrelated to electronic payment solutions, including software licensing and government system integration businesses, has resulted in loss of historical revenue sources and a decrease in diversification of services and markets.  In the event of a business downturn in the electronic payment solutions business due to increased competition, loss of clients, economic conditions, technology changes, or in the event of increased costs, disruption in services, a change in laws, or other events related to the electronic payment solutions business, there could be a greater negative impact on our revenues than if we had retained our diverse businesses.
 
If we undertake acquisitions, they could be expensive, increase our costs or liabilities or disrupt our business.  One of our strategies may be to pursue growth through acquisitions.  Negotiations of potential acquisitions and the integration of acquired business operations could disrupt our business by diverting management attention away from day-to-day operations.  Acquisitions of businesses or other material operations may require additional debt or equity financing, resulting in leverage or dilution of ownership.  We also may not realize cost efficiencies or synergies that we anticipated when selecting our acquisition candidates.  In addition, we may need to record write-downs from future impairments of identified intangible assets and goodwill, which could reduce our future reported earnings.  Acquisition candidates may have liabilities or adverse operating issues that we fail to discover through due diligence prior to the acquisition.  Any costs, liabilities or disruptions associated with any future acquisitions we may pursue could harm our operating results.
 
Changes in laws and government and regulatory compliance requirements may result in additional compliance costs and may adversely impact our reported earnings.  Our business is subject to numerous federal, state and local laws, government regulations, corporate governance standards, compliance controls, accounting standards, licensing and bonding requirements, industry/association rules, and public disclosure requirements including under the Sarbanes Oxley Act of 2002, SEC regulations, and Nasdaq Stock Market rules.  Compliance with and changes in these laws, regulations, standards and requirements may result in increased general and administrative expenses for outside services, increased risks associated with compliance, and a diversion of management time and attention from revenue-generating activities, which could curtail the growth of our business.
 
We operate in highly competitive markets.  If we do not compete effectively, we could face price reductions, reduced profitability and loss of market share.  Our business is focused on electronic payment transaction solutions and e-commerce services, which are highly competitive markets and are served by numerous international, national and local firms.  Many of our competitors have significantly greater financial, technical and marketing resources and name recognition than we do.  In addition, there are relatively low barriers to entry into these markets, and we expect to continue to face additional competition from new entrants into our markets.  Parts of our business are subject to increasing pricing pressures from competitors, as well as from clients facing pressure to control costs.  Some competitors are able to operate at significant losses for extended periods of time, which increases pricing pressure on our products and services.  If we do not compete effectively, the demand for our products and services and our revenue growth and operating margins could decline, resulting in reduced profitability and loss of market share.
 
Our revenues may fluctuate, and our ability to maintain profitability is uncertain.  Our business primarily provides credit and debit card and electronic check payment options for the payment of federal and state personal income taxes, real estate and personal property taxes, business taxes, fines for traffic violations and parking citations, educational, utility and rent obligations. Our revenues depend on consumers’ continued willingness to pay a convenience fee and our relationships with clients, such as government taxing authorities, educational institutions, public utilities and their respective constituents.  Demand for our services could decline if consumers are not receptive to paying a convenience fee, card associations change their rules, laws are passed that do not allow us to charge the convenience fees, or
 
 
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if credit or debit card issuers, marketing partners, or alliance partners change terms, terminate services or products, or eliminate or reduce the value of rewards to consumers under their respective rewards programs.  The fees charged by credit/debit card associations, financial institutions, and our suppliers can be increased with little or no notice, which could reduce our margins and harm our profitability.
 
Demand for our services could also be adversely affected by a decline in the use of the Internet, economic factors such as a decline in availability of credit, increased unemployment, foreclosures, or consumer migration to a new or different technology or payment method.  The use of credit and debit cards and electronic checks (ACH) to make payments is subject to increasing competition and rapid technological change.  If we are not able to develop, market and deliver competitive technologies, our market share will decline and our operating results and financial condition could suffer.
 
Change in interchange rates could have a significant impact on our cost of revenue generation.  Interchange rates charged by credit and debit card companies through card issuing banks are a major factor in our delivery costs for the services we perform.  A change in such rates could have a significant impact on our financial performance.
 
The success of our business is based largely on our ability to attract and retain talented and qualified employees and contractors.  The market for skilled workers in our industry is extremely competitive.  In particular, qualified managers and senior technical and professional staff are in great demand.  If we are not successful in our recruiting efforts or are unable to retain key employees, our ability to staff projects and deliver products and services may be adversely affected.  We believe our success also depends upon the continued services of senior management and a number of key employees whose employment may terminate at any time.  If one or more key employees resigns to join a competitor, to form a competing company, or as a result of termination or a divestiture, the loss of such personnel and any resulting loss of existing or potential clients could harm our competitive position.
 
If we are not able to protect our intellectual property, our business could suffer serious harm. Our systems and operating platforms, scripts, software code and other intellectual property are generally proprietary, confidential, and may be trade secrets.  We protect our intellectual property rights through a variety of methods, such as use of nondisclosure and license agreements and use of trade secret, copyright and trademark laws.  Despite our efforts to safeguard and protect our intellectual property and proprietary rights, there is no assurance that these steps will be adequate to avoid the loss or misappropriation of our rights or that we will be able to detect unauthorized use of our intellectual property rights.  If we are unable to protect our intellectual property, competitors could market services or products similar to ours, and demand for our offerings could decline, resulting in an adverse impact on revenues.
 
We may be subject to infringement claims by third parties, resulting in increased costs and loss of business.  Our business is dependent on intellectual property rights including software license rights and restrictions, and trademark rights.  From time to time we receive notices from others claiming we are infringing on their intellectual property rights.  Defending a claim of infringement against us could prevent or delay our providing products and services, cause us to pay substantial costs and damages or force us to redesign products or enter into royalty or licensing agreements on less favorable terms.  If we are required to enter into such agreements or take such actions, our operating margins could decline.
 
If we are not able to obtain adequate or affordable insurance coverage or bonds, we could face significant liability claims and increased premium costs and our ability to compete for business could be compromised.  We maintain insurance to cover various risks in connection with our business.  Additionally, our business includes projects that require us to obtain performance, statutory and bid bonds from a licensed surety.  There is no guarantee that such insurance coverage or bonds will continue to be available on reasonable terms, or at all.  If we are unable to obtain or maintain adequate insurance and bonding coverage, potential liabilities associated with the risks discussed in this report could exceed our coverage, and we may not be able to obtain new contracts or continue to provide existing services, which could result in decreased business opportunities and declining revenues.
 
 
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Tier Technologies, Inc.

Our markets are changing rapidly.  If we are not able to adapt to changing conditions, we may lose market share and may not be able to compete effectively.  The markets for our products are characterized by rapid changes in technology, client expectations and evolving industry standards.  Our future success depends on our ability to innovate, develop, acquire and introduce successful new products and services for our target markets and to respond quickly to changes in the market.  If we are unable to address these requirements, or if our products or services do not achieve market acceptance, we may lose market share, and our revenues could decline.
 
Our business is subject to increasing performance requirements, which could result in reduced revenues and increased liability.  On certain projects we make performance guarantees, based upon defined operating specifications, service levels and delivery dates, which are sometimes backed by contractual guarantees and performance, statutory or bid bonds.  Unsatisfactory performance of services, disruption of services, or unanticipated difficulties or delays in processing payments or providing contracted services may result in termination of the contract, a reduction in revenues, liability for penalties and damages, or claims against a bond.  Additionally, the failure to meet client expectations could damage our reputation and compromise our ability to attract new business.
 
ITEM 2.  UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
 
During the three months ended June 30, 2010, we did not repurchase any of our common stock. On January 21, 2009, our Board of Directors authorized the repurchase of up to $15.0 million of our common stock in the open market from time to time.  On August 13, 2009, the Board increased the maximum repurchase amount to $20.0 million.  As of June 30, 2010, we had purchased 1,651,898 shares of common stock for $12.3 million under this repurchase program.  Up to $7.7 million worth of our common stock may be purchased by us under this repurchase program in the future.


 
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Tier Technologies, Inc.
 




 
ITEM 6.  EXHIBITS
 
Exhibit Number
Description
31.1
Certification of Chief Executive Officer pursuant to Rules 13a-14(a) and 15d-14(a) promulgated under the Securities Exchange Act of 1934, as amended.
31.2
Certification of Chief Financial Officer pursuant to Rules 13a-14(a) and 15d-14(a) promulgated under the Securities Exchange Act of 1934, as amended.
32.1
Certification of Chief Executive Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
32.2
Certification of Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
     

 
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Tier Technologies, Inc.

 


 
SIGNATURE
 
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report on Form 10-Q to be signed on its behalf by the undersigned thereunto duly authorized.
 

 
     TIER TECHNOLOGIES, INC
     
 Dated:   August 9, 2010    
   By:            /s/ Ronald W. Johnston
               Ronald W. Johnston
                 Chief Financial Officer
     (Principal Financial and Accounting Officer
     
     
 




 
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Tier Technologies, Inc.

 



 
EXHIBIT INDEX


Exhibit Number
Description
31.1
Certification of Chief Executive Officer pursuant to Rules 13a-14(a) and 15d-14(a) promulgated under the Securities Exchange Act of 1934, as amended.
31.2
Certification of Chief Financial Officer pursuant to Rules 13a-14(a) and 15d-14(a) promulgated under the Securities Exchange Act of 1934, as amended.
32.1
Certification of Chief Executive Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
32.2
Certification of Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
     


 
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