Fully digital, field inventory process for content insurance claims will reset industry standards
NASHVILLE, Tenn. - Feb. 3, 2021 - PRLog -- edjuster, a leading North American provider of digital content services for the property contents insurance marketplace, today announced a fully digital, contents claims solution that addresses the industry's high severity, low frequency field claims market.
A recent survey from EIS Group indicates that, following the industry difficulties of 2020, insurers are now refocusing on digital transformation. To that end, edjuster's digital solution for field claims offers insurers and their clients a streamlined end-to-end claims process, powered by an intuitive and fully secure digital process, utilizing mobile capability with the immediate upload of inventory to the content valuation platform.
With the digital field claims solution, claims are auto-assigned and immediately uploaded to e-xclaim. The e-xclaim mobile application drives the digital process using Voice Recognition capability and expedites the claim upload. This ensures a fully secure process from inventory to upload, providing greater accuracy and an overall faster listing of contents inventory. The entire claims process is underscored by edjuster's commitment to leading health and safety standards and full PPE for onsite claims representatives.
Benefits of the digital field claims solution include:
- Elimination of human error, with data loss prevention
- Completely secure claims inventory and upload process, facilitating the pricing algorithms
- Greater efficiencies with faster, more accurate outcomes - offering higher levels of customer  satisfaction for claimants
"Our Digital Field Claims Contents solution addresses a very sensitive area of claims and is designed to accelerate transformation and greatly reduce the complexity of what has long been a costly and time consuming process," said Andy Williams, edjuster's CEO. "The customer experience delivered through a digital experience is always top of mind with our solution, and ensuring high quality service at the time of need. We are focused on integrating our transformative solution with partners and key retailers as the next evolution of the digital fulfillment experience."
ABOUT EDJUSTER
edjuster is North America's leading provider of technology-enabled end to end services to the property contents insurance marketplace. edjuster offers insurers and their policyholders the assurance of performance excellence guaranteed on claims services—leveraging a combination of people and technology. edjuster offers a suite of customizable services, providing end-to-end solutions for all types and sizes of contents claims, from outsourcing support services to software as a service (SaaS) through the use of its exclaim contents valuation platform. Our non-partisan performance excellence guaranteed approach consistently contributes to enhancing the image and reputation of our insurer clients and ensures that policyholders remain satisfied and loyal.
Contact
Karen McNaughton
***@e-djuster.ca
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