Tech Executive Paul Naquin Joins ReSource Pro as SVP & General Manager of Technology Services

Former Capgemini COO and NTT exec Naquin to lead next phase of tech-driven growth —brings decades of experience delivering technology at scale

ReSource Pro, a leading strategic operations partner for insurance organizations, is pleased to announce the appointment of Paul Naquin as Senior Vice President and General Manager, Technology Services. In this newly created role, Naquin will lead a global technology services team delivering end-to-end services for insurance organizations—including system configuration and enhancements, cloud and platform implementations, data and analytics, AI-powered automation, and production support.

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Paul Naquin

Naquin brings more than 30 years of experience leading complex technology programs for some of the world’s largest consultancies and outsourcing firms, including Accenture, Capgemini, and NTT DATA Services. He most recently served as Group Senior Vice President at NTT DATA, following nearly two decades in executive roles at Capgemini, where he was Chief Operating Officer for North America.

“Paul has led transformation at scale—and he’s seen the inside of every kind of tech operation, from the slick to the sluggish,” said Dan Epstein, CEO of ReSource Pro. “What makes him different—and what makes him right for ReSource Pro—is that he knows scale isn’t enough. Success in this market comes from understanding the business of insurance, knowing where the real friction lives, and delivering solutions that actually move the needle. That’s why we are so excited to bring Paul in.”

Naquin will lead technology services as a standalone business unit with full P&L responsibility, driving capability expansion, strategic acquisitions, and partnerships. His focus: building solutions grounded in operational reality.

“ReSource Pro operates differently from many firms that sell from the outside in," said Naquin. "They begin with the client’s operational reality, then bring the right combination of technology, talent, and expertise to drive results and deliver the blend of services their clients actually need. That’s the model I believe in—and why I’m here.”

Known for his results-oriented leadership style, Naquin will work closely with ReSource Pro’s delivery, product, and go-to-market teams and report directly to Chief Executive Officer Dan Epstein.

To learn more about ReSource Pro visit ReSourcePro.com.

About ReSource Pro:

Focused exclusively on the insurance industry, ReSource Pro is the partner insurance organizations rely on to optimize performance, streamline operations, and drive growth. Serving 1,800+ carriers, brokers, wholesalers, and MGAs, our global team of 10,000+ employees operate at the critical intersection of people, technology, data, and operations to help clients deliver sustainable results. With a 96%+ client retention rate for over a decade, ReSource Pro is a recognized market leader in insurance process and workflow optimization, data and technology services, and strategic transformation. In 2024, ReSource Pro earned a spot on the Inc. 5000 list of fastest-growing companies, making it the only insurance industry company to achieve this distinction 15 times.

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"Success in this market comes from understanding the business of insurance, knowing where the real friction lives, and delivering solutions that actually move the needle," said Dan Epstein, CEO of ReSource Pro.