Hazelden Betty Ford Foundation and Netsmart Collaborate to Enhance Behavioral Healthcare with Meaningful AI and Integrated CareFabric® Platform

The Hazelden Betty Ford Foundation, a leader in non-profit addiction and behavioral health treatment for 75 years, has selected Netsmart to help streamline its documentation, target efficiencies through meaningful augmented intelligence (AI) and further digitize its enterprise across the organization. The Netsmart platform will assist Hazelden Betty Ford’s staff in delivering high-quality, evidence-based care, while enhancing interoperability and improving operational processes.

“We selected a behavioral health technology provider whose associates understand our strategic direction and can accelerate collaboration with the broader behavioral health community,” said Dr. Joseph Lee, Hazelden Betty Ford Foundation President and CEO. “We hope to focus not only on using new, cutting-edge solutions and services to support individuals experiencing substance use and mental health conditions but also on participating in a network for mutual learning and contribution. We hope this collaboration gives us the opportunity to deliver even more effective care while building resources to train the next generation of addiction treatment counselors, clinicians and staff members.”

While evaluating electronic health record (EHR) solutions, Hazelden Betty Ford prioritized collaboration with an organization that shares its commitment to behavioral health, ultimately choosing Netsmart for its experience with addiction treatment and mental health services.

“Today, Hazelden Betty Ford is achieving impressive outcomes for those they serve. They’ve earned a brand of quality in our industry, which is a testament to their innovation, patient-centered clinical excellence and values-based leadership,” said Netsmart CEO Mike Valentine. “Through collaboration and investment in an integrated platform approach, together, we have an incredible opportunity to take their care delivery to an even higher level. As their healthcare technology provider and an advocate for the broader behavioral health community, we are excited to not only digitize their services and programs but also to support the next generation of behavioral health professionals through their publishing initiatives and graduate school.”

About The Hazelden Betty Ford Foundation

The Hazelden Betty Ford Foundation is a force of healing and hope for individuals, families and communities affected by addiction to alcohol and other drugs. As the nation's leading nonprofit provider of comprehensive inpatient and outpatient addiction and mental health care for adults and youth, the Foundation has treatment centers and telehealth services nationwide as well as a network of collaborators throughout health care. Through charitable support and a commitment to innovation, the Foundation is able to continually enhance care, research, programs and services, and help more people. With a legacy that began in 1949 and includes the 1982 founding of the Betty Ford Center, the Foundation today is committed to diversity, equity and inclusion in its services and throughout the organization, which also encompasses a graduate school of addiction studies, a publishing division, an addiction research center, recovery advocacy and thought leadership, professional and medical education programs, school-based prevention resources and a specialized program for children who grow up in families with addiction.

About Netsmart

Netsmart is an industry-leading healthcare technology organization empowering providers to deliver value-based care to the individuals and communities they serve. The Netsmart CareFabric^® platform serves as a unified, connected framework of solutions and services for human services, post-acute, payer and public sector communities. Together with our clients and Marketplace vendors, we develop and deliver innovative technology, including electronic health records (EHRs), interoperability, analytics, augmented intelligence (AI), population health management and telehealth solutions and services that assist organizations in transforming the care they deliver. The result has helped make a positive impact on the lives of more than 147 million individuals.

For more than 55 years, Netsmart has helped provider organizations in their efforts to improve the health and wellbeing of the communities we collectively serve. To learn more, visit ntst.com and connect with us on LinkedIn, Facebook or X.

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