Epicor Unifies and Scales Retail Operations, Strengthens Customer and Employee Experience with Latest Epicor Propello Release

New Integrations to be Showcased at Epicor Insights for Building Supply and Retail 2025 Customer Conference

Epicor, a global leader in industry-specific enterprise software, today announced key features and updates in its latest release of Epicor Propello, the company’s cloud-based retail management solution for modern retailers. The new capabilities strengthen scalability through a variety of integrations with widely used eCommerce, financials, Business Intelligence (BI), workforce management, and automation platforms, as well as enable custom connections via published APIs.

The new Propello capabilities, along with the broader connected portfolio of Epicor solutions and business applications for retailers, will be showcased at the upcoming Epicor Insights for Building Supply and Retail 2025 customer conference taking place November 19-21 in National Harbor, Maryland.

“As supply chain uncertainty and pricing volatility persists, retailers need flexible and connected solutions that provide the visibility to make real-time decisions and adapt to disruptions quickly," said Carl Hildebrandt, Vice President of Product Management at Epicor. “The latest Epicor Propello release helps save retailers time and money by cutting inefficiencies, fostering better engagement with staff and customers, and expanding connectivity with a variety of eCommerce, financials, BI, and workforce management tools.”

Many retailers are challenged with data visibility and accuracy in managing operations across their online and offline channels, as well as multiple store locations. According to the recently published IHL Group study, “The Future of Retail: How Technology is Defining Success,” 72 percent of retailers report data accuracy as a top concern, with stockouts and overstocks often tied to lack of visibility as a result of disconnected systems. Fifty-four percent of respondents also noted access to accurate and up-to-date inventory information as a major challenge, highlighting a need for stronger integrations and analytics across disconnected systems.

The new Propello integrations and BI features address these challenges, strengthening data visibility and connections out-of-the-box or leveraging custom integrations with purpose-built solutions that customers are already using. New integrations with leading platforms include Modern Retail, Epicor Scheduling+, Epicor Financials, Epicor EDI, and Epicor Automation Studio.

Propello is built for forward-looking retailers centered on customers. The cloud ERP platform and newly embedded BI enhances visibility, turns data into real-time actionable insights, and powers secure omnichannel operations at scale. This enables retailers to navigate and grow without compromising control or flexibility in today’s dynamic marketplace.

“Epicor Propello has been a game-changer, taking the guesswork out of operations and saving countless hours on backend processes,” said Kalise Sampson, General Manager of Evergreen Pet Supply. “As a result, we have the right products on the shelves at the right price to keep customers and suppliers happy.”

Propello enables real-time tracking and visibility into committed quantities, leveraging automated suggested reordering to right-size inventory levels and more accurately meet customer demand. Propello also supports streamlined transfers and tracks store-level spending across locations.

“Our stores order supplies from our centralized warehouse. With Epicor Propello, we’re able to make transfers from the warehouse to stores, and it gives us true financials on what stores are spending on supplies each month. That’s a huge win for us that we couldn’t do with our previous system,” said Wes Snedden, Donated Goods Regional Manager at Goodwill Industries of Northern Wisconsin and Upper Michigan (Goodwill NWUP).

For more information on Epicor Propello and the entire portfolio of Epicor solutions for retailers, please visit our website.

To register for the Epicor Insights for Building Supply and Retail 2025 customer conference, please visit our event site.

About Epicor

Epicor equips hard-working businesses with enterprise solutions that keep the world turning. For 50 years, Epicor customers in the automotive, building supply, distribution, manufacturing, and retail industries have trusted Epicor to help them do business better. Innovative Epicor solution sets are carefully curated to fit customer needs and built to respond flexibly to their fast-changing reality. With deep industry knowledge and experience, Epicor accelerates its customers’ ambitions, whether to grow and transform, or simply become more productive and effective. Visit www.epicor.com for more information.

Epicor and the Epicor logo are trademarks of Epicor Software Corporation, registered in the United States and other countries. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation. Results are not guaranteed, and each user’s experience will vary.

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