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Articles published by American Customer Satisfaction Index

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Customer Satisfaction Holds Steady Across Financial Services as Digital and AI Investments Drive Diverging Performance, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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The American Customer Satisfaction Index (ACSI): Quarter 4, 2025
From American Customer Satisfaction Index
Via Business Wire
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NFL Fan Satisfaction Scores Lower Than Any Industry ACSI Measures
From American Customer Satisfaction Index
Via Business Wire
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Cost-Conscious Shoppers Reward Retailers That Deliver Value and Smooth Experiences Online and In Store, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Citizen Satisfaction with Federal Government Climbs to Highest Score in Nearly 20 Years in Fiscal Year 2025, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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The American Customer Satisfaction Index (ACSI): Quarter 3, 2025
From American Customer Satisfaction Index
Via Business Wire
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Rocket Mortgage Leads Mortgage Lenders as Human Touch Still Matters in Digital Era, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Kwik Trip Overtakes Wawa for Convenience Store Supremacy, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Samsung Tops TVs, Appliances, and Vacuums, while HP Bests Apple Among PCs, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Lexus and Subaru Race Ahead of Auto Competition, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Q2 2025: The American Customer Satisfaction Index (ACSI)
From American Customer Satisfaction Index
Via Business Wire
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DraftKings Makes Royal Debut in Online Sports Betting and iGaming Industry, While Bluesky Receives Highest Social Media Score Ever, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Chick-fil-A Tops Quick-Service Restaurants for 11th Straight Year Despite Slowest Growth in Two Decades, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Cell Phone Satisfaction Hits Decade Low Mark as AI Promises Fall Short, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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U.S. Customer Satisfaction Falls
From American Customer Satisfaction Index
Via Business Wire
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Customer Satisfaction With Travel Experiences Declines Across the Board, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Salt River Project Makes Powerful Statement, as Satisfaction With Energy Utilities Dips Overall, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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The American Customer Satisfaction Index (ACSI): Quarter 4, 2024
From American Customer Satisfaction Index
Via Business Wire
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ACSI Launches New Federal Efficiency Metric as Administrations Transition
From American Customer Satisfaction Index
Via Business Wire
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American Customer Satisfaction Index Reveals High Customer Satisfaction, Strong Economy in Q3 2024
From American Customer Satisfaction Index
Via Business Wire
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Citizen Satisfaction With Federal Government Hits 7-Year High, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Pet Supplies Plus, Sam’s Club, Chewy, and Tractor Supply Company Spearhead Retailer Satisfaction Heading Into the Holiday Season, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Rocket Mortgage Shoots Past Competitors in Inaugural Mortgage Lenders Customer Satisfaction Results, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Wawa Takes First Place in Inaugural Convenience Store Study, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Customer Satisfaction With Televisions and Personal Computers Reaches Record Highs, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Subaru, Toyota, Mercedes-Benz, and Tesla in a Tight Race for Automobile Supremacy, While Hybrid Drivers Are Most Satisfied Customers, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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U.S. Customer Satisfaction Growth Stagnates, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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TikTok Dances to Social Media Lead, While Google Tightens Grip on Search Engines, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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LongHorn Steakhouse and Texas Roadhouse Taste Victory Among Restaurants, While Chick-fil-A Leads Fast Food for 10th Straight Year, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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Customers Prefer Fiber Internet When Available, While Satisfaction with Streaming Service Reaches Record High, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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