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Articles published by Verint

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New Survey Reveals 64 Percent of Consumers Have Jumped to a Competitor Following a Poor Customer Experience
From Verint
Via Business Wire
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Verint Partners Recognized for Excellence at 2022 Engage Global Customer Conference
From Verint
Via Business Wire
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Verint Introduces ‘One Workforce’, An Innovative Approach to Eliminate Silos and Unify and Empower Both Humans and Bots
From Verint
Via Business Wire
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Verint Introduces Total Quality, New Quality Management Capabilities to Help Brands Close the Engagement Capacity Gap
From Verint
Via Business Wire
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Verint and Intelligent Voice Integration Empowers Improved Financial Compliance Oversight
From Verint
Via Business Wire
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New Research Underscores Need for Digital-First Engagement as Airline Passengers Navigate More Complex Customer Journeys
From Verint
Via Business Wire
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Verint Partners Recognised for Excellence at EMEA Summit
From Verint
Via Business Wire
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Customers Give Verint a Top Score in Overall Vendor Satisfaction for Workforce Management for Fourth Consecutive Year
From Verint
Via Business Wire
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Verint Announces Engage Customer Engagement Conference Lineup for 2022 Featuring Culinary Innovator José Andrés as Keynote Speaker
From Verint
Via Business Wire
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Verint Announces Compliance Recording for Zoom, Streamlining Compliance Review and Analysis for Regulated Industries
From Verint
Via Business Wire
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Verint Named a Winner on the Prestigious CRM Watchlist for the Fourth Year Running
From Verint
Via Business Wire
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Racing to Resolve the ‘Engagement Capacity Gap,’ Organizations Lean into Customer Service Technology for Digital-First Engagement and Empathy
From Verint
Via Business Wire
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Verint Wins Multiple Industry Awards for Delivering Excellence in Knowledge Management
From Verint
Via Business Wire
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The Age of the Robotic Chatbot is Over: Survey Shows Consumers Demand More from Digital-First Experiences
From Verint
Via Business Wire
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Independent Research Firm Names Verint Workforce Engagement a Leader in Workforce Optimization Evaluation
From Verint
Via Business Wire
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USAA Earns Top Ranking with Allstate, American Family Insurance, GEICO, and State Farm Among the Top Five in Verint Experience Index Report
From Verint
Via Business Wire
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Verint Named a Leader in the IDC MarketScape for Worldwide Conversational AI Software Platforms for Customer Service 2021
From Verint
Via Business Wire
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New Harvard Business Review Analytic Services Report Outlines Key Challenges in Customer Engagement and Experience Management
From Verint
Via Business Wire
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Verint Joins Forces with Theta Lake to Reshape Collaboration Risk Mitigation Technology for Financial Firms in the Era of Hybrid Working
From Verint
Via Business Wire
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Digital Transformation Drives Expansion of Verint Customer Engagement Cloud Platform in India
From Verint
Via Business Wire
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Verint Speakers Discuss Leveraging Innovative Technologies to Meet Evolving Employee and Customer Expectations
From Verint
Via Business Wire
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Verint Introduces New Market-Leading AI Innovation to Further Expand Real-time Agent Assist Capabilities
From Verint
Via Business Wire
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Verint Wins Multiple Globee Gold Awards for Excellence in Driving Customer Engagement Transformation and Workforce Optimization
From Verint
Via Business Wire
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Verint Customers Recognised for Excellence in Customer and Employee Engagement Initiatives at Engage 2021 EMEA
From Verint
Via Business Wire
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Verint Wins 2021 CUSTOMER Product of the Year and CRM Excellence Awards
From Verint
Via Business Wire
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Verint Speakers Explore How AI and Digital-First Engagement are Driving Innovation in the Contact Center
From Verint
Via Business Wire
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Verint Named a Leader in the IDC MarketScape for Worldwide General Purpose Conversational AI Platforms 2021 Vendor Assessment
From Verint
Via Business Wire
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Verint Financial Compliance Solution Receives Multiple Awards for Excellence
From Verint
Via Business Wire
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Verint Recognized for Customer Engagement Leadership in 2021 CRM Industry Leader Awards
From Verint
Via Business Wire
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Verint Named a Leader for Voice of the Customer Platform in Research Firm Evaluation
From Verint
Via Business Wire
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