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Articles published by Alorica Inc.

Alorica Redefines Digital Trust & Safety with AI-Driven, Human-Enhanced Model
From Alorica Inc.
Via Business Wire
Alorica Unveils Advanced Conversational AI evoAI™ to Deliver Realistic, Emotionally Intuitive and Context-Aware CX, Taking a Major Leap Forward in Intelligent Engagement
From Alorica Inc.
Via Business Wire
Alorica Strengthens Investment in Sanas to Cement Leadership in AI-Powered CX Innovation
From Alorica Inc.
Via Business Wire
Alorica Wins Silver Stevie® Award for Innovation in Customer Service, Reinforcing Its Leadership in AI-Powered Multilingual CX
From Alorica Inc.
Via Business Wire
Alorica Redefines CX Leadership with Record Milestones in Innovation and Global Expansion in 2024
From Alorica Inc.
Via Business Wire
Alorica Earns Great Place to Work® Certification™ Across All Countries Where It Operates in Latin America and the Caribbean
From Alorica Inc.
Via Business Wire
Alorica Achieves Early Wins with the Most Advanced AI Solutions in the Market Through Google Cloud Collaboration
From Alorica Inc.
Via Business Wire
Alorica ReVoLT Wins 2024 Artificial Intelligence Breakthrough Award for Best AI-based Solution for Customer Service
From Alorica Inc.
Via Business Wire
Alorica Positioned as a Leader in the 2024 Everest Group Customer Experience Management Services PEAK Matrix® Americas Assessment for Third Consecutive Year
From Alorica Inc.
Via Business Wire
Alorica Celebrates 25 Years of Operational Excellence With Latest Award Win for Customer Service Employer of the Year
From Alorica Inc.
Via Business Wire
Alorica and LoanPro to Revolutionize the Customer Experience in Servicing for Financial Organizations and Portfolio Buyers
From Alorica Inc.
Via Business Wire
Global CX Leader Continues Its Expansion Across Latin America with Latest Launch in Paraguay
From Alorica Inc.
Via Business Wire
Alorica Appoints Mike Clifton, Max Schwendner as Co-Chief Executive Officers
From Alorica Inc.
Via Business Wire
Alorica Introduces ReVoLT – Breakthrough Technology Enabling Real-time Voice Translation for 75 Languages and 200 Dialects, a Game Changer in Multilingual CX Delivery
From Alorica Inc.
Via Business Wire
Alorica Earns Great Place to Work® Certifications in Five Latin American Countries Based on Thousands of Employees’ Feedback on Company’s Positive Work Environment and Culture
From Alorica Inc.
Via Business Wire
Alorica Ranks #1 for Health Plan CX in Black Book’s User Satisfaction Survey
From Alorica Inc.
Via Business Wire
Alorica Wins Top Honor for Global DEI Commitment
From Alorica Inc.
Via Business Wire
Alorica Positioned as a Leader in the 2023 Everest Group Customer Experience Management Services PEAK Matrix® Americas Assessment for Second Consecutive Year
From Alorica Inc.
Via Business Wire
Leading Global CX Provider to Create Hundreds of Jobs with EMEA Expansion into Łódź, Poland
From Alorica Inc.
Via Business Wire
Alorica Named a Leader in NelsonHall’s 2023 Content Transformation Services NEAT Assessment for CX Improvement Capability
From Alorica Inc.
Via Business Wire
Global CX Provider Launches Alorica IQ to Meet Demand for Digitally Led Customer Interactions
From Alorica Inc.
Via Business Wire
Alorica Announces $725 Million Refinancing by Cerberus Business Finance, LLC
From Alorica Inc.
Via Business Wire
Alorica Earns Achievement Award for Developing and Promoting Women in the Workplace
From Alorica Inc.
Via Business Wire
Global CX Provider with Award-Winning Company Culture to Launch Operations in Egypt and Poland, Creating Thousands of New Hybrid Jobs
From Alorica Inc.
Via Business Wire
Nonprofit Making Lives Better with Alorica Earns Candid’s Platinum Seal and Lands a Spot on GreatNonprofits’ Top-Rated List
From Alorica Inc.
Via Business Wire
Alorica Recruits Mireille Magallona as Regional President of APAC Operations and Sanjay Ponnappa as Regional President of India
From Alorica Inc.
Via Business Wire
Alorica Earns Another Great Place to Work® Designation Based on Feedback from Thousands of Employees
From Alorica Inc.
Via Business Wire
Alorica Promotes Longtime APAC Leader Bong Borja to Chief Operating Officer
From Alorica Inc.
Via Business Wire
Two Alorica Buildings Earn Their First ENERGY STAR Certifications, Reinforcing the Company’s Commitment to Sustainable ESG Practices
From Alorica Inc.
Via Business Wire
Alorica Named as a Leader in Everest Group’s Customer Experience Management (CXM) in the Americas 2022
From Alorica Inc.
Via Business Wire
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