New AI generates accurate, bulletproof demand letters for clients in minutes, not weeks

Today, Supio, a leading data-first, legal AI platform purpose-built for personal injury law, announced the launch of Instant Demands at the Consumer Attorneys Association of Los Angeles annual gathering in Las Vegas. The new feature creates the industry’s most accurate and fully formatted demand letters in minutes, addressing one of the most time-intensive steps in pre-litigation work.

Instant Demands is designed to help law firms move from case intake to demand generation without compromising accuracy or quality. The system produces human quality, narrative demand letters that include International Classification of Diseases (ICD) codes, treatment timelines and damages calculations, in the style and format of each firm. This new capability removes the reliance on outsourced labor and generic AI tools, which often force firms to choose between speed and precision.

The release builds on Supio’s launch of Instant Timelines earlier this summer, which automatically creates medical chronologies and billing timelines in minutes. Together, the products enable personal injury firms to analyze medical records, link treatment to injuries, and prepare settlement materials in a fraction of the time required by traditional methods. The platform integrates with existing case management systems and maintains strict HIPAA compliance.

“Firms often face a trade-off between speed and accuracy in creating demand letters, a critical step in the process of bridging evidence and justice,” said Jerry Zhou, CEO and co-founder of Supio. “This is not just about drafting letters more efficiently. With Supio Instant Demands, we are showing practicing law in the AI era means faster, more precise, and better outcomes for clients.”

Supio’s Document Intelligence™ platform underpins the new features. The platform uses domain-specific AI trained on millions of data points of personal injury law, supported by human-in-the-loop verification for complex workflows which benchmarks at 97 percent accuracy compared with manual review, helping firms avoid missed evidence and undervalued cases.

Early users report shorter settlement cycles and larger recoveries. Some firms have achieved policy limit settlements on first submission, while others have reduced the time to draft demands from weeks to days.

Key features of Supio’s Instant Demands include:

• Generation of demand letters within minutes of file upload
• Automatic inclusion of ICD codes and treatment details
• Firm-specific formatting and branding through Supio’s drafting assistant
• Source-linked facts for verification
• Optional human review for complex matters

“With Supio’s Instant Demands, we have gone from gathering records to a polished demand in hours instead of days,” said Amber Fernatt, Senior Paralegal and Pre-Litigation Manager at Law Offices of J. Chrisp. “The drafts come organized and consistent every time. It’s like having our best paralegal’s checklist built into the first draft.”

Instant Demands is currently in beta and will be available to all customers in the coming weeks. Supio will showcase the feature alongside other updates at Supio Summit, scheduled for September 18th at Thomson Reuters headquarters in New York City. More details at Supiosummit.com.

About Supio

Supio is a leading AI platform transforming how personal injury and mass tort law firms build stronger cases and achieve superior outcomes. Supio’s Document Intelligence™ Platform converts complex case materials into actionable insights, combining specialized AI with human expert verification to ensure unmatched accuracy. Built with security and compliance at its foundation, Supio streamlines the entire case lifecycle – from pre-litigation analysis to courtroom strategy. Law firms using Supio report faster case resolution, higher settlement values, and deeper client trust through our precision-driven document analysis, advanced case economics, and intelligent drafting tools.

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