NetCE, an industry leading continuing education platform specializing in the education of nurses, physicians, and mental health professionals, today announced the release of its e-book A De-Escalation Handbook for Hospital Nurses. This guide serves as a comprehensive handbook on de-escalation for nurses, drawing from evidence-based strategies to help them navigate conflict, protect their professional boundaries, and ensure that they go home safe at the end of every shift.

“Unfortunately, violence in the healthcare workplace is a complex and pervasive issue, ranging from verbal harassment and intimidation to physical assault,” said Jami Cooley, Sr. Director of Marketing, Healthcare at NetCE. “We created this guide to offer nurses practical support to combat anxiety and feel confident in their ability to handle and de-escalate a tense or potentially violent situation at their workplace.”

A De-Escalation Handbook for Hospital Nurses provides tools and strategies to de-escalate dangerous situations with grace, confidence, and professionalism, including the following:

• A primer on aggression in healthcare, including causes and physiology
• Scripts and power phrases (and things to avoid)
• An ethical framework for dealing with violence in the workplace
• Strategies and tactics (verbal and non-verbal) to keep you safe
• Printable conversation cards with phrases to use and phrases to avoid

For more information and to download A De-Escalation Handbook for Hospital Nurses, visit: https://www.netce.com/de-escalation-handbook.

About NetCE

For more than 30 years, NetCE has been the industry leader of continuing education for healthcare professionals, providing evidence-based, nationally accredited content to maintain licensure and professional certification. With over 2,800 hours of engaging content, NetCE's robust online platform and complementary direct mail catalogs are used by over 425,000 professionals each year, including nurses, advanced practice nurses, physicians, physician assistants, dental professionals, social workers, professional counselors, and psychologists. NetCE's ongoing mission is to provide challenging curricula to assist healthcare professionals to raise their levels of expertise while fulfilling their continuing education requirement, thereby improving the quality of care.

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