Partnership combines the ServiceNow AI Platform with Eudia's Enterprise System of Intelligence to deliver autonomous, governed legal execution across the enterprise.

PALO ALTO, CA / ACCESS Newswire / March 26, 2026 / Eudia, the enterprise system of intelligence for legal, today announced a partnership with ServiceNow, the AI platform for business transformation, to redefine how legal work is executed in the agentic AI era.

The collaboration embeds Eudia's Enterprise Brain and proprietary MIND decision engine technology directly into ServiceNow Legal Service Delivery and Contract Management Pro, bringing autonomous, governed legal execution to the world's largest enterprises.

Turning Legal Expertise Into Autonomous Enterprise Workflows

Artificial intelligence has made general intelligence abundant. But for enterprises, the real constraint is no longer access to AI. It is the ability to apply its own proprietary intelligence safely inside real business processes.

ServiceNow addresses this challenge by providing the platform where enterprise work happens, orchestrating workflows, governance, and execution across systems.

Eudia complements this with a System of Intelligence for legal that captures and codifies the judgment of an organization's top legal experts and embeds it directly into enterprise workflows.

Together, Eudia and ServiceNow enable organizations to move beyond workflow digitization toward AI-driven legal execution at enterprise scale.

By embedding Eudia's domain intelligence into ServiceNow Legal Service Delivery workflows and leveraging ServiceNow AI, governance controls, and Now Assist Skill Kit, enterprises will be able to:

• Automate and intelligently route legal requests using institutional playbooks rather than simple intake rules

• Apply proprietary negotiation standards, fallback positions, and risk thresholds directly to contracts and matters

• Enable self-service legal decisions for sales, marketing, procurement, and employees, guided by judgment their best lawyers would apply

• Generate grounded, defensible answers for risk-bearing decisions with complete audit trails

• Extend expert legal judgment to outside counsel, converting rented expertise into a permanent institutional asset

• Measure legal performance in terms of business impact, including faster contract review, accelerated deal cycles, and reduced outside counsel spend

The result is legal operations that move at the speed of the business while maintaining enterprise-grade governance and control.

What Makes This Different

General AI can generate answers but cannot understand how a specific organization actually makes decisions. Even the most advanced foundation models operate without access to an organization's institutional knowledge, risk tolerance, negotiation standards, or historical precedent. Without that context, AI can produce helpful outputs but struggles to deliver the consistent accuracy and defensibility required for high-stakes enterprise decisions. Workflow platforms can manage processes, but they cannot encode the expert judgment that makes those processes reliable and defensible.

Many legal AI tools have emerged to support law firms and legal research workflows. While valuable in those environments, they are not designed to address the operational realities of large in-house legal teams, where decisions must operate within enterprise systems, governance frameworks, and cross-functional workflows.

For enterprise platforms like ServiceNow, selecting a partner for these environments requires technology that can capture institutional judgment, integrate into enterprise workflows, and operate with audit-grade governance. Eudia was built specifically for this model, enabling organizations to operationalize the expertise of in-house legal teams directly inside the systems where the business runs.

As enterprises adopt AI, the focus is rapidly shifting from content generation to AI that can sense context, make decisions, and take action inside governed workflows. ServiceNow provides the platform foundation for this shift by connecting enterprise data, orchestrating workflows across one unified system, and enforcing identity, security, and compliance at scale.

Eudia's Enterprise Brain supplies the proprietary intelligence layer that general-purpose AI cannot replicate. It captures an organization's decision logic, institutional precedent, and expert judgment, structured into MINDs that continuously learn from real expert decisions over time.

Together, Eudia and ServiceNow bring these capabilities into a single system, making legal work autonomous in ways that were not previously possible.

"Legal AI is here. The question is whether you're leading it or chasing it - and this partnership between ServiceNow and Eudia puts our customers in front," said ServiceNow Special Counsel Russ Elmer. "It's about making sure legal teams can harness the power of purpose-built AI, with confidence, on a platform they already trust. Together, we're defining what the next-generation legal function looks like: agentic, governed, deeply integrated into how the enterprise actually runs."

"Legal operations should not be a bottleneck. It should be a force multiplier for enterprise velocity," said Omar Haroun, Founder and CEO of Eudia. "ServiceNow has built the system of action for the modern enterprise. Eudia has built the system of intelligence that captures how organizations actually make decisions. Together with ServiceNow, we enable legal teams to scale their expertise across the enterprise through the platform the business already runs on."

A New Chapter in Enterprise Transformation

The partnership reinforces ServiceNow's expansion of its AI Control Tower into regulated enterprise domains, extending autonomous workflow execution into legal, where governance and institutional knowledge are essential requirements.

For Eudia, the partnership accelerates distribution into global enterprises through one of the world's most trusted execution platforms and advances its mission to turn proprietary expert judgment into a permanent institutional asset that compounds in value over time.

For customers, it means legal work that moves at the speed of the business. Everyday decisions become self-service, complex workflows become autonomous, and organizations maintain the governance controls that regulated environments demand.

Additional details about joint solutions and availability will be announced in the coming months.

About Eudia

Eudia is the System of Intelligence for enterprise legal teams. At the core of the platform is the Enterprise Brain, a proprietary intelligence layer that captures and codifies the judgment of an organization's top experts across contracts, policies, precedents, and prior decisions. Eudia transforms this expertise into governed, AI-powered intelligence embedded directly into the systems where work happens, enabling employees across sales, marketing, procurement, and operations to safely self-serve routine decisions with the same standards legal would apply. By combining domain-specific AI with enterprise governance and continuous learning, Eudia helps organizations accelerate deal cycles, strengthen compliance, reduce reliance on outside counsel, and scale expert judgment across the business. Learn more at www.eudia.com.

ServiceNow, the ServiceNow logo, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries.

Media Contact

Ben Brosnahan
ben.brosnahan@eudia.com

SOURCE: Eudia