Award recognizes PlanSource’s advancements in automation, UKG integration, and carrier connectivity

PlanSource, a leading benefits administration technology and services organization, today announced it has been recognized by UKG, a leading global AI platform for HR, pay, and workforce management, as the 2025 Innovator of the Year within the UKG Partner Network. The Innovator of the Year award celebrates PlanSource’s commitment to simplifying benefits administration and elevating the employee benefits experience through advanced automation, deep integrations, and a shared focus on service excellence.

As the benefits administration platform behind UKG Pro Benefits Administration, PlanSource helps UKG deliver a modern, intuitive benefits experience tailored to the needs of enterprise organizations. Employees enjoy a simplified, consumer-grade shopping interface that makes it easy to confidently select the benefits that best fit their needs. PlanSource’s decision support tool offers personalized recommendations powered by an actuarially validated engine, helping employees quickly compare and understand their options.

At the same time, PlanSource empowers HR administrators through innovative solutions like an AI-powered communications tool that leverages generative AI trained specifically on benefits content. This allows HR teams to scale their communications efforts, delivering tailored messages with only a simple prompt — all while maintaining brand tone, clarity, inclusiveness, and accessibility.

As the world’s Workforce Operating Platform, with more than 400 partners in its global ecosystem, UKG recognized PlanSource for delivering innovation and impact across several critical areas of partnership — including sales enablement, joint customer support, data automation, and industry-leading carrier integration technology.

UKG specifically cited PlanSource’s strength in advancing carrier integration as a key differentiator, highlighting the company’s ability to build scalable, automated data connections that streamline information flow between UKG and one of the largest networks of carrier partners in the industry.

“At its core, innovation is about removing friction,” said Eddie Pinto, Chief Product Officer at PlanSource. “Benefits are only as good as the experiences and outcomes they enable. By pairing deep UKG integration with automated carrier connectivity and practical AI, we’re helping HR teams operate with confidence and giving employees a simple, consumer-grade way to choose, use, and manage their benefits.”

PlanSource will spotlight these innovations at UKG Aspire 2025, which will be held Nov. 3-6 at Mandalay Bay in Las Vegas. Eddie Pinto will be joining UKG on stage for a joint session, “Unlock the Power of UKG Pro​ Benefits Administration​.”

“I’m excited to join UKG on stage at Aspire to showcase the power of a truly connected benefits ecosystem,” Pinto added. “This session will show how AI and automation are helping HR teams simplify the employee experience, improve data quality, and accelerate time-to-value.”

“UKG and PlanSource share a commitment helping people work with more clarity and confidence,” said Mike May, Vice President of Technology Partnerships at UKG. “By combining our strengths in automation, data integrity, and user experience, we’re helping customers deliver benefits that are more connected, consistent, and effortless across the employee journey.”

About PlanSource

PlanSource is a benefits administration technology and services company that is on a mission to make it easier for people to choose, use and manage benefits through engaging, AI-powered experiences. PlanSource solves even the most complex benefits challenges for thousands of customers by pairing a comprehensive suite of strategic administration services with a modern and highly configurable platform. Leading the market in meaningful integration of AI, PlanSource has an unmatched range of ecosystem connections that drive continual innovation and value to clients, partners and consumers. Learn more at plansource.com.

About UKG

UKG is a leading global AI platform for HR, pay, and workforce management that delivers crucial business insights to customers. Unifying award-winning solutions, with the world’s largest workforce data and AI, UKG delivers unrivaled insights into today’s workforce, helping organizations in every industry turn data into decisions that elevate productivity, culture, and the customer experience. Trusted by more than 80,000 customers across 150 countries, tens of millions of employees — from small businesses to global enterprises — use UKG every day. To learn more, visit ukg.com.

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