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Articles published by J.D. Power

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Brand Loyalty Faces Headwinds as Tariffs Reshape New-Vehicle Shopper Behavior, J.D. Power Finds
From J.D. Power
Via Business Wire
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Too Much Hassle to Change: 32% of Cable TV Users Stay Despite Low Satisfaction, J.D. Power Finds
From J.D. Power
Via Business Wire
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North American Airports See Gains in Passenger Satisfaction Thanks to Capital Improvements and Efforts to Localize Terminal Experience, J.D. Power Finds
From J.D. Power
Via Business Wire
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Homeowners Insurance Premium Increases Threaten Customer Loyalty, Long-Term Profitability, J.D. Power Finds
From J.D. Power
Via Business Wire
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Touch and Go: Manufacturers Need to Find the Sweet Spot Between Screens and Simplicity in the Digital Cockpit Revolution, J.D. Power Finds
From J.D. Power
Via Business Wire
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Account Security Outweighs Convenience Among Retirement Plan Website and Mobile App Users, J.D. Power Finds
From J.D. Power
Via Business Wire
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Hotel Management Companies Face Food and Beverage, Facilities Maintenance Challenges as Operating Expenses Rise, J.D. Power Finds
From J.D. Power
Via Business Wire
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August New-Vehicle Sales Climb 8.2% as Consumer Spending Reaches Record $54.6 Billion; EV Share Hits All-Time High
From J.D. Power
Via Business Wire
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AI-Based Technologies Improve Customer Experience but Present New Challenges, J.D. Power Finds
From J.D. Power
Via Business Wire
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More Small Businesses Consider Dropping Their Insurers, J.D. Power Finds
From J.D. Power
Via Business Wire
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Medicare Advantage Plan Member Satisfaction Facing Headwinds; Digital Innovation an Emerging New Solution, J.D. Power Finds
From J.D. Power
Via Business Wire
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Sitting Still: Seat Quality Flat While Design Glitches Buckle in, J.D. Power Finds
From J.D. Power
Via Business Wire
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National Banks Continue to Outperform Regional Banks in Dealer Satisfaction, J.D. Power Finds
From J.D. Power
Via Business Wire
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A Tale of Two Types of Credit Card Customers: Financially Healthy Cardholders Drive Gains in Satisfaction While Financially Challenged Cardholders Struggle, J.D. Power Finds
From J.D. Power
Via Business Wire
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Fewer Failed Charging Attempts Signal Progress in EV Infrastructure, J.D. Power Finds
From J.D. Power
Via Business Wire
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No More Pane: Satisfaction Rising with Window and Patio Door Delivery and Installation, J.D. Power Finds
From J.D. Power
Via Business Wire
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New J.D. Power Study Measuring Satisfaction with Tax Preparers Reveals Importance of Perceived Value
From J.D. Power
Via Business Wire
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J.D. Power: New Wireless Carrier Benchmark Study Highlights Importance of Strong Value Proposition
From J.D. Power
Via Business Wire
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Electric Utilities Inch Forward on Sustainability Awareness, Support for Clean Energy Goals, J.D. Power Finds
From J.D. Power
Via Business Wire
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Chain Drug Store Closures Create Big Opportunities for Supermarkets, Mass Merchandisers and Online Pharmacies, J.D. Power Finds
From J.D. Power
Via Business Wire
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30 Years of APEAL: All Vehicle Areas Improve for First Time in Nearly a Decade, J.D. Power Finds
From J.D. Power
Via Business Wire
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Homeowner Satisfaction with Mortgage Servicers Declines Sharply, J.D. Power Finds
From J.D. Power
Via Business Wire
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J.D. Power-GlobalData Automotive Forecast July 2025
From J.D. Power
Via Business Wire
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Utilities Struggle to Build Appealing Consumer Brands as Rates Continue to Rise, J.D. Power Finds
From J.D. Power
Via Business Wire
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As Wireless Network Quality Competition Increases, Customers Benefit, J.D. Power Finds
From J.D. Power
Via Business Wire
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Vehicle Manufacturer Websites that Lack Foundational Elements Experience Decrease in Satisfaction, J.D. Power Finds
From J.D. Power
Via Business Wire
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An Increase in Home Appliance Technology Brings Decrease in Satisfaction, J.D. Power Finds
From J.D. Power
Via Business Wire
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Wealth Management Firms’ Investment in AI, Social Media and Branding Become Key to Capturing the Next Generation of Advisor Talent, J.D. Power Finds
From J.D. Power
Via Business Wire
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Hotel Guests Want Smart TVs and Good Hotel Mobile App, J.D. Power Finds
From J.D. Power
Via Business Wire
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Improved Internet Cost of Service, Performance and Reliability Drive Business Customer Satisfaction Increase, J.D. Power Finds
From J.D. Power
Via Business Wire
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