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Articles published by J.D. Power

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J.D. Power Brings Industry-Leading Customer Behavior Analytics to Snowflake Marketplace
From J.D. Power
Via Business Wire
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Fewer Physical Vehicle Controls and More Problematic Touchscreen Make Infotainment System a Modern “Catch-All Drawer,” J.D. Power Finds
From J.D. Power
Via Business Wire
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J.D. Power-GlobalData Automotive Forecast June 2025
From J.D. Power
Via Business Wire
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It’s Now a Buyer’s Market for Auto Insurance, J.D. Power Finds
From J.D. Power
Via Business Wire
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Electric Vehicle App Engagement Reaches New Highs but Brands Face Pressure to Improve Speed and Reliability, J.D. Power Finds
From J.D. Power
Via Business Wire
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Bank and Credit Card Apps and Websites Struggle to Stand Out, J.D. Power Finds
From J.D. Power
Via Business Wire
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As Personal Financial Health Deteriorates, More Customers Look to Retail Banks for Help Navigating Everyday Economic Challenges, J.D. Power Finds
From J.D. Power
Via Business Wire
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Gap Widens between Highest- and Lowest-Performing Employer-Sponsored Health Plans, J.D. Power Finds
From J.D. Power
Via Business Wire
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J.D. Power-GlobalData Automotive Forecast May 2025
From J.D. Power
Via Business Wire
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J.D. Power Names Joshua Peirez New CEO
From J.D. Power
Via Business Wire
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Consumer Loan Satisfaction Stagnant as Financial Health of Customers Declines, J.D. Power Finds
From J.D. Power
Via Business Wire
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EV Purchase Consideration Holds Steady amid Market Uncertainty, J.D. Power Finds
From J.D. Power
Via Business Wire
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Auto Insurer Websites and Apps Become Battleground for New Customers as Policy Shopping Activity Skyrockets, J.D. Power Finds
From J.D. Power
Via Business Wire
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Proactivity of Home Improvement Retail Customers and Employees Improving Experience, J.D. Power Finds
From J.D. Power
Via Business Wire
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Water Utility Residential Customer Satisfaction Drops as Prices Fluctuate, J.D. Power Finds
From J.D. Power
Via Business Wire
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Airline Passenger Satisfaction Improves Slightly as Industry Confronts Economic Headwinds, J.D. Power Finds
From J.D. Power
Via Business Wire
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Direct Banks Continue to Satisfy Customers by Supporting Them in Challenging Economic Times, J.D. Power Finds
From J.D. Power
Via Business Wire
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Despite Slowing Rate of Increase in Auto Insurance Pricing, Most Customers Still Shopping, J.D. Power Finds
From J.D. Power
Via Business Wire
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Aftermarket Service Providers Make Strides in Satisfaction but Still Face Technology and Communication Gaps, J.D. Power Finds
From J.D. Power
Via Business Wire
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J.D. Power-GlobalData Automotive Forecast April 2025
From J.D. Power
Via Business Wire
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Poor Member Digital Experience Weighs Heavily on Health Insurers, J.D. Power Finds
From J.D. Power
Via Business Wire
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Trust and Convenience Drive Satisfaction with Credit Unions but Overdraft Fees Present Risks, J.D. Power Finds
From J.D. Power
Via Business Wire
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Retail Bank Customer Satisfaction Surges as Banks Ramp Up Customer Support in Uncertain Economic Environment, J.D. Power Finds
From J.D. Power
Via Business Wire
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J.D. Power-GlobalData Automotive Forecast March 2025
From J.D. Power
Via Business Wire
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Paint Retailers Must Prime Websites for Optimal Shopping Experience, J.D. Power Finds
From J.D. Power
Via Business Wire
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Advantages of Home Charging Diminish but Remains Key Driver of Electric Vehicle Owner Satisfaction, J.D. Power Finds
From J.D. Power
Via Business Wire
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Original Equipment Tire Brands Losing Grip on Customer Loyalty, J.D. Power Finds
From J.D. Power
Via Business Wire
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Younger, Do-it-Yourself Investors Seek Human Financial Advice in Uncertain Economy, J.D. Power Finds
From J.D. Power
Via Business Wire
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Widespread Price Increases, Extreme Weather Events and Long Repair Cycle Times Strain Customer Satisfaction with Homeowners Insurance Claims, J.D. Power Finds
From J.D. Power
Via Business Wire
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Satisfaction with Dealer Service Remains High but Owners Face Long Appointment Wait Times and Communication Shortfalls, J.D. Power Finds
From J.D. Power
Via Business Wire
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