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Articles published by J.D. Power

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Manufacturers with Large Electric Vehicle Portfolio Have Higher Website Satisfaction, J.D. Power Finds
From J.D. Power
Via Business Wire
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J.D. Power-GlobalData U.S. Automotive Forecast for December 2023
From J.D. Power
Via Business Wire
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Most Patients Struggle with Access to Doctors While in a Hospital, J.D. Power Finds
From J.D. Power
Via Business Wire
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Customers More Satisfied with National Banks, Yet Leave for Better Interest Rates, J.D. Power Finds
From J.D. Power
Via Business Wire
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Higher Monthly Bills Contribute to Decline in Customer Satisfaction with Electric Utilities, J.D. Power Finds
From J.D. Power
Via Business Wire
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Auto Finance Websites and Mobile Apps Lag Digital Offerings of Comparable Industries, J.D. Power Finds
From J.D. Power
Via Business Wire
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Small Business Credit Card Customer Satisfaction Surpasses Pre-Pandemic Highs as Financial Outlook Improves, J.D. Power Finds
From J.D. Power
Via Business Wire
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Manufacturer Apps for Gas-Powered Vehicles Continue to Plague Owners with Connectivity-Related Issues, J.D. Power Finds
From J.D. Power
Via Business Wire
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Many Insurers Struggle to Deliver Seamless Digital Experience as Repair Cycle Times Rise, J.D. Power Finds
From J.D. Power
Via Business Wire
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Gas Utility Residential Customers More Worried About Utility Bills Than Taxes, J.D. Power Finds
From J.D. Power
Via Business Wire
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J.D. Power-GlobalData Forecast November 2023
From J.D. Power
Via Business Wire
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Wealth Management Apps Become Gateway to Client Satisfaction and Retention, J.D. Power Finds
From J.D. Power
Via Business Wire
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2024 U.S. ALG Residual Value Awards Highlight Continued Excellence and Attention to Detail
From J.D. Power
Via Business Wire
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Customer Satisfaction with Mortgage Lenders Rises but Signs Point to Challenges Ahead, J.D. Power Finds
From J.D. Power
Via Business Wire
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Electric Utilities Unable to Halt Slide in Business Customer Satisfaction as Costs Mount, J.D. Power Finds
From J.D. Power
Via Business Wire
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Senior Living Community Satisfaction Stabilizes as Staffing and Activities Improve, J.D. Power Finds
From J.D. Power
Via Business Wire
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Digital Engagement Paramount to Customer Satisfaction, Reducing Cost to Serve, J.D. Power Finds
From J.D. Power
Via Business Wire
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Increasing New-Vehicle Inventory, Moderating Prices Boost Sales Satisfaction, J.D. Power Finds
From J.D. Power
Via Business Wire
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Online Mattress Shoppers More Satisfied with Purchase Than In-Store Shoppers, J.D. Power Finds
From J.D. Power
Via Business Wire
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Asset Management Websites Not Effectively Nurturing Advisor Relationships, J.D. Power Finds
From J.D. Power
Via Business Wire
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Home Security Customers Feeling Secure with Purchase and Experience, J.D. Power Finds
From J.D. Power
Via Business Wire
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J.D. Power-GlobalData U.S. Automotive Forecast October 2023
From J.D. Power
Via Business Wire
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Small Business Banking Customer Satisfaction Surges as Digital and In-Person Support Channels Improve, J.D. Power Finds
From J.D. Power
Via Business Wire
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Auto Insurers Manage Customer Expectations as Repair Cycle Times Double in Two Years, J.D. Power Finds
From J.D. Power
Via Business Wire
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Most Consumers Not Embracing Robotaxis in Their Community
From J.D. Power
Via Business Wire
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Rising Gas Utility Business Prices Cause Lowest Overall Satisfaction in Five Years, J.D. Power Finds
From J.D. Power
Via Business Wire
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Despite Ubiquity, Travel Apps and Websites Deliver Substandard User Experience, J.D. Power Finds
From J.D. Power
Via Business Wire
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Customer Satisfaction with Wireless Internet Higher than Wired and Satellite, J.D. Power Finds
From J.D. Power
Via Business Wire
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Satisfaction with Life Insurance and Annuity Products Climbs as Customers Embrace Digital, J.D. Power Finds
From J.D. Power
Via Business Wire
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Rental Car Customer Satisfaction Surges as Price and Inventory Normalize—For Now, J.D. Power Finds
From J.D. Power
Via Business Wire
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